Barceló Tenerife Royal Level
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Više o hotelu Barceló Tenerife Royal Level
Barceló Tenerife Royal Level
Objekt Barceló Tenerife Royal Level smješten je u gradu 'San Miguel de Abona', na 1,7 km od znamenitosti Plaža Playa de San Blas, te nudi smještaj koji sadrži vanjski bazen, privatno parkiralište, fitness centar i vrt.
Napisano: 6. svi 2026.
Boravak: svi, 2026
Nice visit. Great Royal Level staff.
We booked a premium suite at Royal Level. I requested my room choice 2 months in advance. A few days prior to arrival I received the rejection email, which did not leave enough time to choose another room. We were given a room above the lobby…. Furthest possible distance from the Royal level, pool and restaurant. this makes the option to “run back to the room for a moment” not feasible.
Next, I was told by email ahead of time that Royal Level has a dedicated concierge that would help us book day trips once we got here. We checked in late Thursday afternoon and we’re told that the concierge was available Monday through Friday so we could come back the next day and book our day trip trips. We arrived at the desk the following day and it was apparently a bank holiday! Nobody would be available on Friday, Saturday or Sunday… which means by the time we were able to talk to someone on Monday, we would only have two days of our vacation left to book something. We were very unhappy with that news since this was the reason we didn’t rent a car (it was supposed to be easy to arrange tours through our concierge). We voiced our concern to Daiana, and she was lovely. Very helpful. She went above and beyond to help us find a tour that would pick us up at the hotel . We appreciate her assistance. We are still not exact sure what the benefits of paying for the royal level are… but I do have to say the staff assigned to the Royal Level restaurant and pool area were superb. In particular I would like to mention Noemi at the pool. She was the best all week. Very attentive. Always checking on everyone. Friendly and sweet. I found it very sweet that she told one young man (who was very very pale) to put more sunscreen on before he turned into a lobster! Wise words.
Wonderful service at the RL restaurant- Jonathan, Sulema and Kenia. Always smiling, kind, helpful and attentive. We would come here again simply for the excellent RL staff.
Odgovor hotela
Napisano: 8. svi 2026.
We are grateful for the time you took to review your recent visit at our hotel.
We sincerely regret that certain aspects of your stay fell short of your expectations. Our team strives to accommodate room preferences where possible, though allocations remain subject to availability. Regarding concierge services, we aim to provide continuous assistance and will review our holiday communication protocols to prevent similar situations.
It brings us joy to know our Royal Level team made such a positive impression. Our staff takes pride in maintaining pristine environments and creating welcoming spaces. We're particularly grateful for your recognition of Noemi's attentive care by the pool, and Jonathan, Sulema and Kenia's dedicated service in the restaurant. Daiana's efforts to resolve the tour arrangements truly reflect our commitment to guest satisfaction.
We look forward to welcoming you back on another occasion in the future.
Kind regards,
Jonathan Sarmiento,
Guest Experience Manager
Barceló Tenerife
Napisano: 30. srp 2026.
Boravak: srp, 2026
Family Holiday
The Royal Level experience was well worth it. Our room was spacious, spotless, and very comfortable, with excellent amenities.
The food was outstanding, with a great variety of fresh, high-quality dishes at every meal.
We also enjoyed the premium drinks and the relaxed atmosphere in the Royal Level lounge.
What really made our holiday special was the outstanding customer service. Every member of staff went above and beyond to ensure we had a memorable stay.
Overall, this was one of the best hotel experiences we've had as a family.
Odgovor hotela
Napisano: 31. srp 2026.
Thank you for your positive feedback.
Our team is overjoyed to have made your family holiday special through personalized service and quality offerings. The blend of comfort in your room and the culinary variety clearly resonated with you.
Being steps from the coast, we trust the proximity to beaches and nature reserves added an extra layer of enjoyment to your stay. Your praise inspires us to keep delivering unforgettable experiences.
We hope to welcome you back in the future.
Best regards,
Jonathan Sarmiento
Guest Experience Manager
Napisano: 29. srp 2026.
Boravak: srp, 2026
5* Experience
The food and drinks were excellent throughout our stay, with plenty of variety and consistently high quality.
What truly made this holiday exceptional, however, was the outstanding service. Every member of staff was friendly, professional, and genuinely eager to ensure we had the best possible experience.
Odgovor hotela
Napisano: 30. srp 2026.
Thank you very much for taking the time to share your wonderful review following your stay at the Royal Level at Barceló Tenerife.
We are truly delighted to know that your experience exceeded your expectations from the moment you arrived. It is fantastic to hear that you enjoyed the quality and variety of our food and drinks, and that the Royal Level experience made your holiday so memorable.
Your kind words about our team mean a great deal to us. Providing warm, professional and attentive service is our highest priority, and it is incredibly rewarding to know that our colleagues helped make your stay exceptional.
We look forward to the pleasure of welcoming you back.
Many thanks again,
Francesca Bianco,
Guest Experience Manager
Napisano: 23. srp 2026.
Boravak: srp, 2026
Amazing experience.
From the moment I arrived, it was clear that your team takes great pride in delivering exceptional guest experiences. Every member of staff I encountered was friendly, professional and genuinely welcoming, and the high standards throughout the hotel certainly did not go unnoticed.
The hotel itself is beautifully maintained, the facilities are excellent, and the quality and variety of the food exceeded my expectations. I was particularly impressed by the overall atmosphere you've created – relaxed, comfortable and perfect for guests looking to enjoy the quieter side of Tenerife.
Odgovor hotela
Napisano: 24. srp 2026.
Thank you very much for taking the time to share such a wonderful review following your recent stay at Barceló Tenerife.
We are absolutely delighted to read that your experience with us was so memorable and that our team made such a positive impression from the moment you arrived. Providing genuine hospitality and creating unforgettable experiences for our guests is at the heart of everything we do, so knowing that you felt warmly welcomed and consistently cared for throughout your stay is incredibly rewarding. Your kind words about the friendliness, professionalism and dedication of our team will certainly be shared with everyone, as they are the greatest recognition of their daily efforts.
It is also a pleasure to know that you enjoyed our facilities, the high standards of maintenance throughout the hotel, and our gastronomic offering. We are especially pleased that the quality and variety of the food exceeded your expectations, as our culinary team works hard every day to provide a diverse selection that caters to all tastes while showcasing fresh, high-quality ingredients.
Your comments about the atmosphere of the hotel are particularly meaningful to us. Barceló Tenerife is designed to offer a peaceful and relaxing environment in harmony with its unique natural surroundings, allowing our guests to disconnect from everyday life while enjoying everything the island has to offer. It is wonderful to know that this is exactly the experience you found during your stay.
Thank you once again for your generous recommendation and for choosing Barceló Tenerife. It would be our absolute pleasure to welcome you back in the future and provide you with another exceptional stay that is every bit as enjoyable as this one.
Kind regards,
Francesca Bianco
Guest Experience Manager
Barceló Tenerife
Napisano: 21. srp 2026.
Boravak: srp, 2026
Honeymoon in Tenerife
At the pool and in the letter you get it says that cots at the pool are not allowed. However, this does happen and nothing is done about it. Not even if you report it. There are more than enough cots if people don't reserve them. Very unfortunate.
I will definitely recommend it and they really did their best to make a top holiday.
Odgovor hotela
Napisano: 22. srp 2026.
Bedankt voor uw review.
Hartelijk dank dat u de tijd heeft genomen om uw ervaring met ons te delen en dat u voor Barceló Tenerife heeft gekozen voor uw huwelijksreis.
We zijn erg blij om te lezen dat u genoten heeft van onze locatie, de kamers, het eten en de vriendelijke service van ons team. Uw aanbeveling betekent veel voor ons.
Tegelijkertijd waarderen we uw opmerking over het reserveren van ligbedden bij het zwembad. We begrijpen hoe frustrerend dit kan zijn en bieden hiervoor onze oprechte excuses aan. Hoewel wij een beleid hebben dat het reserveren van ligbedden verbiedt, zullen we uw feedback delen met het verantwoordelijke team om de naleving hiervan verder te verbeteren en zo een prettigere ervaring voor al onze gasten te garanderen.
Nogmaals bedankt voor uw waardevolle feedback. We hopen u in de toekomst opnieuw te mogen verwelkomen voor een even ontspannend verblijf.
Met vriendelijke groet,
Francesca Bianco,
Guest Experience Manager
Vrlo dobra lokacija
1 Avenida de Greñamora Urbanización San Blas, Golf del Sur, 38639, Španjolska|1,3 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
u dobi od 2 g. ili mlađe
Besplatno
Doručak je dostupan
Cijena doručka
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Vrijeme doručka
Pon – ned od 08:00 do 10:00
