Nereida Aparthotel
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Wi-Fi veza
Klimatizacija
Bazen
24-satna recepcija
Restoran
Za nepušače
Više o hotelu Nereida Aparthotel
Nereida Aparthotel
Smješten na prekrasnoj obali Rocosa na Ibizi, ovaj hotel uz more nudi prostrane apartmane i niz izvrsnih sadržaja, samo 300 metara od plaže. Gostima se nudi piće dobrodošlice.
Recenzije od 
Skupine
Napisano: 11. srp 2026.
Lovely experience, amazing staff!
First visit as a 4 person friend group! Had a lovely experience, all staff were friendly and welcoming! We stayed in a self-catering room and it was adequate. Small kitchen with just a hob, no oven or kettle but we boiled water in a provided pot to make do. Taxis are not too expensive to get around the island, with the most expensive being €32 from the hotel to the harbour at Evissia. Buses are every 30 mins but stop around 10pm. Hotel has a fantastic view - lovely sunsets and lovely pool. Highly recommend!!
Obitelji
Napisano: 25. srp 2026.
PLEASE READ BEFORE BOOKING
I don’t leave reviews often, but this was a must, and I honestly believe these 5-star reviews are fake as nobody in their right mind could rate this hotel a 5. This was the worst hotel that I have ever stayed at.
We arrived to a room where the aircon did not work. We reported it straight away, and somebody came up and said that it was working and that the sun just hits that room all day. Is that not the whole point of aircon? We closed the doors and curtains, but got back that night to a room impossible to sleep in. We went to the reception and the lady said they couldn’t do anything that night and gave us a fan. That helped the tiniest bit in the bedroom, but the sofa bed was impossible to sleep on.
In the morning we returned to reception, and they moved our room. We moved all of our things, and it felt the slightest bit better at the time. We got back that evening to—you guessed it—another unbearable room. We kept the fan they gave us and just had to somehow deal with it. To add to it, the sofa bed was so hard that I may as well have slept on the floor. We overheard a lot of people at the reception complaining at the same thing, and got speaking to a couple that had just been given our original room, and they had a young child. The father ended up sleeping on some cushions on the balcony so his wife and child could have the fan. I dread to think what families with babies were going through in the rooms where the air con did not work.
A couple of days later, we realised how dirty the pool was becoming. It was briefly cleaned maybe every 3 days, but the bits floating in it and the grime on the floor were getting worse. The area surrounding the pool was not much better. And to be nitpicky, the sunbeds were so uncomfortable. The pool just got worse as the week went on.
The breakfast was fairly good, although the eggs were cold most days and needed warming up in the microwave.
Now, we thought the staff were overall pretty friendly and as helpful as they could be without the aircon situation. Until… the lady at the bar, Claire, who had been nice until then, noticed my niece and her friend (7 and 5 years old) spraying water on the window to the bar. Claire wagged her finger in the window, and the girls started giggling, thinking she was joking. Next thing you know, she came out with window wipers and told them to clean it. We also thought that she was joking, so we told the girls to do it playfully. They did a little, and we expected it to end there. Then she came back out with towels and persisted in telling the girls to clean, and told the parents of my niece's friend that they should be cleaning too. They replied that it’s only water and that they are only children. The pool was right next to the window at the end of the day, yet Claire still argued. We couldn’t believe it!
A couple overheard and said that they had been coming 3 years running and that Claire could be very hot and cold and switch in an instant.
Final note, the room wasn’t properly cleaned on a single day. The bin wasn’t emptied once, and there were bits on the floor.
Overall, a terrible stay where the heat in the rooms basically ruined our holiday. You go on holiday to relax, and we barely slept for 10 nights.
We arrived to a room where the aircon did not work. We reported it straight away, and somebody came up and said that it was working and that the sun just hits that room all day. Is that not the whole point of aircon? We closed the doors and curtains, but got back that night to a room impossible to sleep in. We went to the reception and the lady said they couldn’t do anything that night and gave us a fan. That helped the tiniest bit in the bedroom, but the sofa bed was impossible to sleep on.
In the morning we returned to reception, and they moved our room. We moved all of our things, and it felt the slightest bit better at the time. We got back that evening to—you guessed it—another unbearable room. We kept the fan they gave us and just had to somehow deal with it. To add to it, the sofa bed was so hard that I may as well have slept on the floor. We overheard a lot of people at the reception complaining at the same thing, and got speaking to a couple that had just been given our original room, and they had a young child. The father ended up sleeping on some cushions on the balcony so his wife and child could have the fan. I dread to think what families with babies were going through in the rooms where the air con did not work.
A couple of days later, we realised how dirty the pool was becoming. It was briefly cleaned maybe every 3 days, but the bits floating in it and the grime on the floor were getting worse. The area surrounding the pool was not much better. And to be nitpicky, the sunbeds were so uncomfortable. The pool just got worse as the week went on.
The breakfast was fairly good, although the eggs were cold most days and needed warming up in the microwave.
Now, we thought the staff were overall pretty friendly and as helpful as they could be without the aircon situation. Until… the lady at the bar, Claire, who had been nice until then, noticed my niece and her friend (7 and 5 years old) spraying water on the window to the bar. Claire wagged her finger in the window, and the girls started giggling, thinking she was joking. Next thing you know, she came out with window wipers and told them to clean it. We also thought that she was joking, so we told the girls to do it playfully. They did a little, and we expected it to end there. Then she came back out with towels and persisted in telling the girls to clean, and told the parents of my niece's friend that they should be cleaning too. They replied that it’s only water and that they are only children. The pool was right next to the window at the end of the day, yet Claire still argued. We couldn’t believe it!
A couple overheard and said that they had been coming 3 years running and that Claire could be very hot and cold and switch in an instant.
Final note, the room wasn’t properly cleaned on a single day. The bin wasn’t emptied once, and there were bits on the floor.
Overall, a terrible stay where the heat in the rooms basically ruined our holiday. You go on holiday to relax, and we barely slept for 10 nights.
Odgovor hotela
Napisano: 30. srp 2026.
Thank you for taking the time to share your feedback.
We are very sorry to read that your stay did not meet your expectations. We understand how disappointing it can be when a holiday experience is not as expected.
Regarding the air conditioning, we sincerely regret that you were uncomfortable during your stay. It is important to mention that the dates of your holiday coincided with one of the most intense heatwaves experienced in recent years, with exceptionally high temperatures affecting the entire island. This unusually extreme weather placed a significant demand on air-conditioning systems across many properties in Ibiza. As soon as the issue was reported, our maintenance team checked the unit, and when you informed reception that you were still dissatisfied, we arranged a room change the following morning and also provided a fan for the night so that you would not be left without assistance. While we appreciate that this did not fully resolve your concerns, we did make every effort to find a solution.
We are also sorry that you felt the room cleaning did not meet your expectations. Cleanliness is something we take very seriously, and comments such as yours are always reviewed with our housekeeping team.
With regard to Claire, we would like to clarify that her initial reaction was intended as a light-hearted joke, even if it was understandably not received that way. The reason she commented on the children spraying water onto the bar windows is that the pool water leaves marks that our housekeeping staff must clean repeatedly throughout the day, creating additional work for them. Nevertheless, we regret that the interaction left a negative impression, as that was certainly not her intention.
We appreciate your comments, as they help us identify areas where we can improve, and we are sorry that we were unable to provide the relaxing holiday experience you had hoped for.
Kind regards,
Aparthotel Nereida
We are very sorry to read that your stay did not meet your expectations. We understand how disappointing it can be when a holiday experience is not as expected.
Regarding the air conditioning, we sincerely regret that you were uncomfortable during your stay. It is important to mention that the dates of your holiday coincided with one of the most intense heatwaves experienced in recent years, with exceptionally high temperatures affecting the entire island. This unusually extreme weather placed a significant demand on air-conditioning systems across many properties in Ibiza. As soon as the issue was reported, our maintenance team checked the unit, and when you informed reception that you were still dissatisfied, we arranged a room change the following morning and also provided a fan for the night so that you would not be left without assistance. While we appreciate that this did not fully resolve your concerns, we did make every effort to find a solution.
We are also sorry that you felt the room cleaning did not meet your expectations. Cleanliness is something we take very seriously, and comments such as yours are always reviewed with our housekeeping team.
With regard to Claire, we would like to clarify that her initial reaction was intended as a light-hearted joke, even if it was understandably not received that way. The reason she commented on the children spraying water onto the bar windows is that the pool water leaves marks that our housekeeping staff must clean repeatedly throughout the day, creating additional work for them. Nevertheless, we regret that the interaction left a negative impression, as that was certainly not her intention.
We appreciate your comments, as they help us identify areas where we can improve, and we are sorry that we were unable to provide the relaxing holiday experience you had hoped for.
Kind regards,
Aparthotel Nereida
Skupine
Napisano: 29. srp 2026.
Awful
I was extremely disappointed with my stay at Aparthotel Nereida Ibiza. From the moment we checked in, the room was clearly not clean. There were stains on the bathroom curtain, the room had a strong musty smell, and it felt like it hadn't been properly cleaned before our arrival.
To make matters worse, the bedsheets had holes in them, which is completely unacceptable for any hotel. The overall cleanliness was very poor, and the condition of the room made it difficult to relax and enjoy our holiday.
I expected much better standards of hygiene and maintenance. Unfortunately, this experience fell well below expectations, and I would not recommend staying here unless significant improvements are made to the cleanliness and upkeep of the rooms.
To make matters worse, the bedsheets had holes in them, which is completely unacceptable for any hotel. The overall cleanliness was very poor, and the condition of the room made it difficult to relax and enjoy our holiday.
I expected much better standards of hygiene and maintenance. Unfortunately, this experience fell well below expectations, and I would not recommend staying here unless significant improvements are made to the cleanliness and upkeep of the rooms.
Odgovor hotela
Napisano: 30. srp 2026.
Dear Guest,
Thank you for taking the time to share your feedback.
We are very sorry to read that your stay did not meet your expectations. Cleanliness and maintenance are priorities for us, and we take comments of this nature very seriously.
We regret that you felt the room was not presented to an acceptable standard upon arrival. Had these issues been brought to our attention during your stay, our housekeeping and maintenance teams would have been happy to inspect the room immediately and resolve any concerns as quickly as possible.
Guest feedback is extremely important to us, and we use it to continually improve our facilities and services. We are sorry that we were unable to provide you with the experience you had hoped for and appreciate you bringing your concerns to our attention.
Kind regards,
Aparthotel Nereida
Thank you for taking the time to share your feedback.
We are very sorry to read that your stay did not meet your expectations. Cleanliness and maintenance are priorities for us, and we take comments of this nature very seriously.
We regret that you felt the room was not presented to an acceptable standard upon arrival. Had these issues been brought to our attention during your stay, our housekeeping and maintenance teams would have been happy to inspect the room immediately and resolve any concerns as quickly as possible.
Guest feedback is extremely important to us, and we use it to continually improve our facilities and services. We are sorry that we were unable to provide you with the experience you had hoped for and appreciate you bringing your concerns to our attention.
Kind regards,
Aparthotel Nereida
Skupine
Napisano: 29. srp 2026.
Needs updating
We stayed here as a group of girls. Overall, I wouldn’t stay here again.
The location wasn’t ideal, as we had to get taxis to most places, which became quite expensive.
Breakfast was included and was okay – there was always something available to choose from.
The rooms were quite dated, and the pull-out bed was terrible. The mattress was full of broken springs, making it very uncomfortable to sleep on. We asked for another mattress, but instead we were only offered an extra quilt, which didn’t solve the problem.
Unfortunately, because of the location and the poor condition of the rooms, I wouldn’t choose to stay here again.
The location wasn’t ideal, as we had to get taxis to most places, which became quite expensive.
Breakfast was included and was okay – there was always something available to choose from.
The rooms were quite dated, and the pull-out bed was terrible. The mattress was full of broken springs, making it very uncomfortable to sleep on. We asked for another mattress, but instead we were only offered an extra quilt, which didn’t solve the problem.
Unfortunately, because of the location and the poor condition of the rooms, I wouldn’t choose to stay here again.
Obitelji
Napisano: 19. srp 2026.
A lovely weeks holiday
We visited the Nereida in July for one week. We had a super time. All staff were very helpful and kind. Special call out to Claire the bar manager who was extremely kind and helpful to us. Rooms are sufficient in size. A little dated. But satisfactory for our needs. Just don’t be too fussy as you get what you pay for and it’s excellent value. Air conditioning was struggling because of intense heat and the hotel was kind enough to lend us a fan for the week which was superb. Nothing too much trouble. Can’t say too much about the surrounding area as we had half board and stayed within the complex. But we know restaurants and supermarkets are close by. Thankyou for a lovely holiday. We will return again next year
Lokacija
Carrer de Madrid, 10 Bahia de Sant Antonio, Sant Josep de sa Talaia, 07829, Španjolska|5,68 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
11:00
Dobro je znati
Kućni ljubimci nisu dopušteni
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
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