Hotel Lanzarote Village
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Bazen
Centar za fitness
24-satna recepcija
Hotel Lanzarote Village: recenzije
Recenzije od 
Obitelji
UK
Napisano: 16. srp 2026.
Absolutely excellent!!
Not long home from our second visit to Lanzarote village and our visit was just as good as our first if not better!
Reception staff Amazing!
Bar staff and pool staff Amazing!
Maids Amazing!
In fact all staff members were amazing.
Never walked past you without a hello or Hola.
Very laid back hotel and felt peaceful.
Food great
Rooms great ( large bottle of water left in room daily)
Hotel overall spotless!
Big shout out to the lovely lady on reception ( didn’t get her name but she’ll know am mentioning her)
I got some mosquitoes bites on my first day , she gave me a plug in for our room also send someone up to spray our room, never seen anymore after that, she also advice me and guided me to a chemist.
On our second last day she managed to set us up with a late check in room, just so helpful !!! So thank you again !
Definitely will be back next year. When leaving reception staff asked if we had a nice stay which was lovely of them, some hotels just take the key and that’s about it.
This hotel care about their visitors!
Highly recommended to families & couples who are looking for a nice hotel with a lovely atmosphere!
Reception staff Amazing!
Bar staff and pool staff Amazing!
Maids Amazing!
In fact all staff members were amazing.
Never walked past you without a hello or Hola.
Very laid back hotel and felt peaceful.
Food great
Rooms great ( large bottle of water left in room daily)
Hotel overall spotless!
Big shout out to the lovely lady on reception ( didn’t get her name but she’ll know am mentioning her)
I got some mosquitoes bites on my first day , she gave me a plug in for our room also send someone up to spray our room, never seen anymore after that, she also advice me and guided me to a chemist.
On our second last day she managed to set us up with a late check in room, just so helpful !!! So thank you again !
Definitely will be back next year. When leaving reception staff asked if we had a nice stay which was lovely of them, some hotels just take the key and that’s about it.
This hotel care about their visitors!
Highly recommended to families & couples who are looking for a nice hotel with a lovely atmosphere!
Odgovor hotela
Napisano: 18. srp 2026.
Dear Janette,
We deeply appreciate your kind words. It is an honor to receive your recognition of our front desk department, as it reflects our daily commitment to excellence and personalized service. We work to make evey guest feel unique, and your intention to return is the highest compliment we could receive. We would be delighted to welcome you back.
Kind regards,
Felipe Martín (Assistant manager)
We deeply appreciate your kind words. It is an honor to receive your recognition of our front desk department, as it reflects our daily commitment to excellence and personalized service. We work to make evey guest feel unique, and your intention to return is the highest compliment we could receive. We would be delighted to welcome you back.
Kind regards,
Felipe Martín (Assistant manager)
Obitelji
Napisano: 30. srp 2026.
Great family holiday
Back from a weeks family holiday.
Amazing from start to finish, room spotless and clean and attended everyday. Great variety of food at all meal times and more basic food from the pool bar if the kids are a bit picky.
Grounds of the hotel are immaculate and well kept. Pool area has plenty of sun beds no matter what time you go, its cold but you soon adjust. All the staff are helpful and friendly.
Can't wait to come back
Amazing from start to finish, room spotless and clean and attended everyday. Great variety of food at all meal times and more basic food from the pool bar if the kids are a bit picky.
Grounds of the hotel are immaculate and well kept. Pool area has plenty of sun beds no matter what time you go, its cold but you soon adjust. All the staff are helpful and friendly.
Can't wait to come back
Obitelji
Napisano: 29. srp 2026.
Lovely hotel
We stayed here in July as a family of 6 including teenagers and toddlers.
The hotel was lovely and clean.
We wouldn’t recommend this hotel for families.
Evening meals were mainly for adults with very little to offer for young fussy eaters.
We found the staff to be rude and didn’t have time/patience.
To be honest it felt like the staff didn’t like the English staying guests as they seemed fine with the others.
My son broke a glass and the member of staff shouted and waved a broom at him, which was completely out of order.
We were staying with friends and at breakfast when asked for a table of 10 the waiter rolled his eyes and walked away leaving me to move to tables and get our own cutlery.
Like I say hotel was lovely just the staff let it down.
The hotel was lovely and clean.
We wouldn’t recommend this hotel for families.
Evening meals were mainly for adults with very little to offer for young fussy eaters.
We found the staff to be rude and didn’t have time/patience.
To be honest it felt like the staff didn’t like the English staying guests as they seemed fine with the others.
My son broke a glass and the member of staff shouted and waved a broom at him, which was completely out of order.
We were staying with friends and at breakfast when asked for a table of 10 the waiter rolled his eyes and walked away leaving me to move to tables and get our own cutlery.
Like I say hotel was lovely just the staff let it down.
Obitelji
Napisano: 23. srp 2026.
Our 3rd visit
Just returned from our third visit to Lanzarote Village. We love this hotel and would definitely recommend it.
The hotel is in an ideal location as it is a short walk to the beach and also to the main road which takes you to the shops and bars, or you can go the other way towards Matagorda which makes a lovely running/walking route.
The hotel was again lovely and clean, and our room was cleaned daily and we were given fresh towels each day. We had an issue with the toilet one morning, reported it to Reception and it was dealt with quickly.
There was a good selection of hot and cold food at breakfast, dinner and tea. There didn't seem to be enough staff working on the pool bar so was always a big queue. The staff worked so hard to get guests served quickly.
I do think the entertainment needs a re-think though. Even though the acts who are on at night are good, it would be nice to see a variety of entertainment ... maybe bingo? Something the guests can get involved in. Also, the kids disco seemed very repetitive ... maybe do some kids games. The kids entertainment was aimed at younger ones so apart from the games room there wasn't much entertainment for older kids.
On our first day we were told we couldn't leave our towels on the sun loungers. This has never been an issue the last two times we have visited, but if guests can't reserve sunbeds then this needs to be reinforced. We weren't told anything the next few days but then on our last full day were once again told we couldn't leave our towels out. I understand the reason for this rule but the hotel needs to make sure it is enforced daily.
Overall, we had a lovely week ☺️
The hotel is in an ideal location as it is a short walk to the beach and also to the main road which takes you to the shops and bars, or you can go the other way towards Matagorda which makes a lovely running/walking route.
The hotel was again lovely and clean, and our room was cleaned daily and we were given fresh towels each day. We had an issue with the toilet one morning, reported it to Reception and it was dealt with quickly.
There was a good selection of hot and cold food at breakfast, dinner and tea. There didn't seem to be enough staff working on the pool bar so was always a big queue. The staff worked so hard to get guests served quickly.
I do think the entertainment needs a re-think though. Even though the acts who are on at night are good, it would be nice to see a variety of entertainment ... maybe bingo? Something the guests can get involved in. Also, the kids disco seemed very repetitive ... maybe do some kids games. The kids entertainment was aimed at younger ones so apart from the games room there wasn't much entertainment for older kids.
On our first day we were told we couldn't leave our towels on the sun loungers. This has never been an issue the last two times we have visited, but if guests can't reserve sunbeds then this needs to be reinforced. We weren't told anything the next few days but then on our last full day were once again told we couldn't leave our towels out. I understand the reason for this rule but the hotel needs to make sure it is enforced daily.
Overall, we had a lovely week ☺️
Odgovor hotela
Napisano: 25. srp 2026.
Dear guest,
We deeply appreciate your comments and, above all, your loyalty in choosing us for the third time. Knowing that the attentive and helpful service provided by our team has been key to your experience fills us with satisfaction and encourages us to keep improving every day.
Regarding the issue you raised about sunbed reservations, we fully understand your frustration. We would like to asssure you that we are already working on this matter for solve it.
It will be a pleasure to welcome you on your fourth visit. Please do not hesitate to contact us should you have any further questions or suggestions.
Kind regards,
Felipe Martín (Assistant manager)
We deeply appreciate your comments and, above all, your loyalty in choosing us for the third time. Knowing that the attentive and helpful service provided by our team has been key to your experience fills us with satisfaction and encourages us to keep improving every day.
Regarding the issue you raised about sunbed reservations, we fully understand your frustration. We would like to asssure you that we are already working on this matter for solve it.
It will be a pleasure to welcome you on your fourth visit. Please do not hesitate to contact us should you have any further questions or suggestions.
Kind regards,
Felipe Martín (Assistant manager)
Obitelji
Napisano: 23. srp 2026.
Great Stay
This is a lovely hotel,Staff are great,we did B@B and Breakfast was great.Room was spotless.Have stayed in 3 Hotels in PDC and this one is the Best.
Odgovor hotela
Napisano: 25. srp 2026.
Dear guest,
We sincerely thank you for your kind words and for taking the time to share your feedback. It is a true honor for us to know that your stay was wonderful and that our team made a difference by providing you with warm and professional service throughout your visit.
We are especially pleased that our breakfast service met your expectations, and that you would rank us above other establishments in Puerto del Carmen. Knowing that we have been your best choice inspires us to continue working with the same enthusiasm and dedication.
It will be a pleasure to welcome you again on your next visit to the island.
Kind regards,
Felipe Martín (Assistant manager)
We sincerely thank you for your kind words and for taking the time to share your feedback. It is a true honor for us to know that your stay was wonderful and that our team made a difference by providing you with warm and professional service throughout your visit.
We are especially pleased that our breakfast service met your expectations, and that you would rank us above other establishments in Puerto del Carmen. Knowing that we have been your best choice inspires us to continue working with the same enthusiasm and dedication.
It will be a pleasure to welcome you again on your next visit to the island.
Kind regards,
Felipe Martín (Assistant manager)
Istražite ovo područje
Suiza, 2, Tías, 35510, Španjolska|3,26 km od centra grada
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
u dobi od 2 g. ili mlađe
Besplatno
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Opcije doručka
Bezglutenski doručak
Cijena doručka
8 € po osobi
Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Please note that children over 12 years as considered as adults.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
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