AYZ Ulises - Auto check-in Property
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | Ovaj hotel nije namijenjen za djecu |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Za nepušače
Sigurnost
Aparati za gašenje požara
Više o hotelu AYZ Ulises - Auto check-in Property
AYZ Ulises - Auto check-in Property
Objekt AYZ Ulises - Auto check-in property smješten je u četvrti ‘Hortaleza’ u Madridu te nudi sobe s 1 zvjezdicom koje sadrže besplatan WiFi.
Recenzije od 
Pojedinci
Napisano: 11. tra 2025.
Good place for the short term. Well located: Peaceful area but near to downtown. Very noisy among the rooms.
Snimio anonimni putnik
Napisano: 6. svi 2026.
Boravak: tra, 2026
⭐⭐⭐ — Ayz Ulises Madrid: Modern concept, frustrating execution
Madrid sets the bar high for accommodation, and while Ayz Ulises has the bones of an interesting modern property, the experience left a lot to be desired in ways that really mattered.
The apartment itself is fairly modern and clean — on that front, no complaints. The concept of a digital, self-check-in property is understandable in today’s travel landscape, and can work well when executed properly. Unfortunately, that’s where things started to unravel.
The check-in information and access details were sent to the wrong email address — not the one used for the booking, but a secondary address. For any traveler arriving in an unfamiliar city, tired after a journey and simply wanting to get into their accommodation, this kind of administrative failure is genuinely stressful. With no staff on site to resolve the issue in person, what should have been a minor hiccup became a real problem.
And getting help? That proved to be its own ordeal. Customer service was difficult to reach, slow to respond, and ultimately more frustrating than reassuring. When a property operates entirely remotely, responsive and reliable customer support isn’t a nice-to-have — it’s the entire safety net. Here, that net had some serious holes.
Without the human infrastructure to back it up, the experience falls short of what Madrid’s vibrant hospitality scene has to offer.
Proceed with caution
Madrid sets the bar high for accommodation, and while Ayz Ulises has the bones of an interesting modern property, the experience left a lot to be desired in ways that really mattered.
The apartment itself is fairly modern and clean — on that front, no complaints. The concept of a digital, self-check-in property is understandable in today’s travel landscape, and can work well when executed properly. Unfortunately, that’s where things started to unravel.
The check-in information and access details were sent to the wrong email address — not the one used for the booking, but a secondary address. For any traveler arriving in an unfamiliar city, tired after a journey and simply wanting to get into their accommodation, this kind of administrative failure is genuinely stressful. With no staff on site to resolve the issue in person, what should have been a minor hiccup became a real problem.
And getting help? That proved to be its own ordeal. Customer service was difficult to reach, slow to respond, and ultimately more frustrating than reassuring. When a property operates entirely remotely, responsive and reliable customer support isn’t a nice-to-have — it’s the entire safety net. Here, that net had some serious holes.
Without the human infrastructure to back it up, the experience falls short of what Madrid’s vibrant hospitality scene has to offer.
Proceed with caution
Snimio anonimni putnik
Napisano: 14. stu 2025.
Boravak: stu, 2025
There was a process to follow before coming in, otherwise you would not be able to do check in. They have no one to help. It was a waste of money and time. I was not able to get in or have someone to help me.
Snimio anonimni putnik
Napisano: 30. lis 2025.
Boravak: lis, 2025
Nightmare the online checkin just sends u round in circles. Hours filling in same form. Stressing wont be able to check-in. Phone number just sends u a msg to complete a form but form came in Spanish. Eventually manage to get to online chat !!. 40 mins stood outside building trying to get in. Another guest also stood outside with same issues.
No instructions on how to find room. It was outside main building and basically the converted shed cold and felt damp. Set up as disabled room with huge bathroom but how u would get a wheel chair in the room to get to bathroom no idea
Bathroom light on a sensor bathroom door swollen with the moisture so unble to block light when using loo in the night. Light stays on for ages!!!!
As unable to make forms work added stress of not being able to check out properly and risk late checkout charge.
Price low but even so !!!
No instructions on how to find room. It was outside main building and basically the converted shed cold and felt damp. Set up as disabled room with huge bathroom but how u would get a wheel chair in the room to get to bathroom no idea
Bathroom light on a sensor bathroom door swollen with the moisture so unble to block light when using loo in the night. Light stays on for ages!!!!
As unable to make forms work added stress of not being able to check out properly and risk late checkout charge.
Price low but even so !!!
Snimio anonimni putnik
Napisano: 2. lis 2025.
Boravak: ruj, 2025
Plus: Basic but clean room in quiet neighbourhood close to metro, a few good restaurants and cafés, and some shops nearby.
Minus: Paper-thin walls so you hear everything and some guests were very loud around 1-3 am.
Make sure to complete the registration beforehand.
Minus: Paper-thin walls so you hear everything and some guests were very loud around 1-3 am.
Make sure to complete the registration beforehand.
Lokacija
30 Calle de Ulises, Hortaleza, Madrid, 28043, Španjolska|6,08 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
Ovaj hotel nije namijenjen za djecu
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Kućni ljubimci nisu dopušteni
U ovom objektu nije moguće održavanje momačkih, djevojačkih i sličnih zabava. U ovom se objektu zbog koronavirusa (COVID-19) trenutačno provode dodatne sigurnosne i higijenske mjere. Goste se moli da unaprijed obavijeste smještajni objekt AYZ Ulises - Auto check-in property o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Polog za slučaj štete u iznosu od EUR 100 potrebno je uplatiti prilikom dolaska. Ova će se naknada naplatiti kreditnom karticom. Polog će vam biti vraćen unutar 7 dana od odjave iz objekta. Vaš će polog biti vraćen u potpunosti putem kreditne kartice nakon pregleda smještajnog objekta. For the stay in the property, a credit card will be required from the check-in, and it will be returned to the check-out of the reservation. This as a guarantee that guests do not damage something on the property or any element of the property. If the guest damages the property or any element of the property, the cost will be charged to your credit card. This property does not accommodate parties or wedding groups. Guests may experience some noise disturbances from 22:00 to 10:00. Any damage or loss to the property caused by guests, will incur €200 charge that will be shared and agreed on during check-in. Damages will be charged to the debit/credit card provided at the time of booking/check-in/check-out.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
AYZ Ulises - Auto check-in Property: često postavljana pitanja
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