Iberostar Selection Marbella Coral Beach
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Bazen
Centar za fitness
Lječilište
Više o hotelu Iberostar Selection Marbella Coral Beach
Iberostar Selection Marbella Coral Beach
Iberostar Marbella Coral Beach nalazi se samo 1 km od središta Puerto Banúsa. Smješten među bujnim palminim vrtovima, kompleks sadrži vanjske bazene s ležaljkama, klub na plaži, teretanu i sobe s privatnim balkonom.
Recenzije od 
Parovi
UK
Napisano: 31. kol 2026.
Boravak: svi, 2026
Returning Guest Great Hotel
Yet another fabulous stay at this beautiful hotel. This was our fifth stay at this hotel, we stayed in one of the suites on a half board basis and had a wonderful holiday. The suite was spacious, very clean and had everything we needed. The staff are all excellent providing an exceptionally high level of customer service, especially Christina and Pepe. We really enjoyed the breakfast service at the bar from 9.30am to 11.30am and thought this was a fabulous addition from the restaurant service. The food as always was excellent with great choice each evening and again friendly and welcoming staff in the restaurant and bar. I will be returning to the hotel again at the end of September, this will be my 6th visit to this hotel to me that speaks volumes. I will returning to celebrate my birthday and have booked the penthouse room for our stay on the hotels website. I would highly recommend this hotel, the location is excellent, stunning views and wonderful staff.
Obitelji
Napisano: 25. lip 2026.
Boravak: lip, 2026
Worst hotel experience – Harassed during our family holiday
We stayed at Iberostar Selection Marbella Coral Beach in June 2025 and unfortunately this was one of the most stressful hotel experiences we have ever had.
We booked and paid for a Junior Suite through Go Global and travelled with our 6-year-old child. The hotel informed us about an additional charge only after the first night of our stay, even though we checked in openly as a family.
What followed completely ruined our holiday. For three consecutive days we were repeatedly contacted regarding the disputed charge. We received calls on our mobile phone, calls to our room, and were approached multiple times in public areas, including the swimming pool.
On 24 June, hotel management threatened that we could be removed from the hotel if we did not accept the disputed charge. Our room access was blocked and the police were called regarding what was essentially a billing dispute.
During discussions, we were treated disrespectfully and were called liars by members of the reception management team. Instead of helping to find a reasonable solution, the situation was escalated and became extremely stressful for our family.
The room itself also did not meet the standards expected from a 4-star Iberostar property. We found damaged furniture, wardrobe doors that did not function properly, and visible mold around one of the bathroom ventilation. Ants climbing into bed and biting, they look dirty at check in and the room smells bad.I have photographs documenting these issues.
What should have been a relaxing family holiday turned into several days of stress, pressure and confrontation.
I cannot recommend this hotel based on our experience.
We booked and paid for a Junior Suite through Go Global and travelled with our 6-year-old child. The hotel informed us about an additional charge only after the first night of our stay, even though we checked in openly as a family.
What followed completely ruined our holiday. For three consecutive days we were repeatedly contacted regarding the disputed charge. We received calls on our mobile phone, calls to our room, and were approached multiple times in public areas, including the swimming pool.
On 24 June, hotel management threatened that we could be removed from the hotel if we did not accept the disputed charge. Our room access was blocked and the police were called regarding what was essentially a billing dispute.
During discussions, we were treated disrespectfully and were called liars by members of the reception management team. Instead of helping to find a reasonable solution, the situation was escalated and became extremely stressful for our family.
The room itself also did not meet the standards expected from a 4-star Iberostar property. We found damaged furniture, wardrobe doors that did not function properly, and visible mold around one of the bathroom ventilation. Ants climbing into bed and biting, they look dirty at check in and the room smells bad.I have photographs documenting these issues.
What should have been a relaxing family holiday turned into several days of stress, pressure and confrontation.
I cannot recommend this hotel based on our experience.
Odgovor hotela
Napisano: 29. lip 2026.
Dear Guest,
Thank you for taking the time to share your feedback following your stay at Iberostar Selection Marbella Coral Beach.
We regret that your experience did not meet your expectations.
With regard to the situation described, we would like to clarify that all reservations must reflect the actual occupancy of the room, in accordance with the applicable accommodation regulations. During your stay, it was identified that the number of guests differed from the reservation details, and our team informed you of the corresponding adjustment required. Throughout the process, every effort was made to explain the situation and find an appropriate solution in line with the booking conditions.
Regarding your comments about the room, we take note of your observations, as maintaining our facilities in excellent condition remains an ongoing priority for our teams.
We appreciate you taking the time to share your comments and wish you all the best in your future travels.
Kind regards,
Quality Manager
Iberostar Selection Marbella Coral Beach
Thank you for taking the time to share your feedback following your stay at Iberostar Selection Marbella Coral Beach.
We regret that your experience did not meet your expectations.
With regard to the situation described, we would like to clarify that all reservations must reflect the actual occupancy of the room, in accordance with the applicable accommodation regulations. During your stay, it was identified that the number of guests differed from the reservation details, and our team informed you of the corresponding adjustment required. Throughout the process, every effort was made to explain the situation and find an appropriate solution in line with the booking conditions.
Regarding your comments about the room, we take note of your observations, as maintaining our facilities in excellent condition remains an ongoing priority for our teams.
We appreciate you taking the time to share your comments and wish you all the best in your future travels.
Kind regards,
Quality Manager
Iberostar Selection Marbella Coral Beach
Obitelji
UK
Napisano: 17. kol 2026.
Boravak: kol, 2026
Lovely holiday !!
We were a bit nervous after booking this hotel as we have been very fortunate to stay at 5 star All inclusive hotels before… however wanted a change and booked B & B and wanted to explore! (You can get all inclusive at this hotel too)
The reception area is stunning and the hotel was spotless !
We got lovely rooms on the ground floor by the pool. The room was tidied everyday!
The buffet breakfast was excellent and the staff all amazing at breakfast esp shout out to young David (dark hair).
And the omelette chef !
The hotel is secure and a short walk from the beach either direction (short cut near the beach club).
The kids loved the blonde lady in the lunch restaurant (glamorous lady forgotten her name) and David the fitness/entertainment guy so friendly too (as was the Argentina lady and other young man).
We recommend going to the beach club near hotel (just wish we had realised the discount we should have received!).
We walked into purto banus most nights for dinner (15/20 mins along prom) and walked back from Marbella one night along prom took over an hour in wedges!
However plenty of taxis and Ubers and service very good !
We also visited Malaga and friends along the coast too!
Good location and facilities near by
Plus Aldi opposite hotel across the road - we bought snacks and fizz for the room and used the fridge in room ! (Emptied first!).
Used the gym and our son had a massage.
We would highly recommend this hotel and would def stay here again!
Thank you
The reception area is stunning and the hotel was spotless !
We got lovely rooms on the ground floor by the pool. The room was tidied everyday!
The buffet breakfast was excellent and the staff all amazing at breakfast esp shout out to young David (dark hair).
And the omelette chef !
The hotel is secure and a short walk from the beach either direction (short cut near the beach club).
The kids loved the blonde lady in the lunch restaurant (glamorous lady forgotten her name) and David the fitness/entertainment guy so friendly too (as was the Argentina lady and other young man).
We recommend going to the beach club near hotel (just wish we had realised the discount we should have received!).
We walked into purto banus most nights for dinner (15/20 mins along prom) and walked back from Marbella one night along prom took over an hour in wedges!
However plenty of taxis and Ubers and service very good !
We also visited Malaga and friends along the coast too!
Good location and facilities near by
Plus Aldi opposite hotel across the road - we bought snacks and fizz for the room and used the fridge in room ! (Emptied first!).
Used the gym and our son had a massage.
We would highly recommend this hotel and would def stay here again!
Thank you
Obitelji
Napisano: 27. kol 2026.
Boravak: kol, 2026
Excellent vacation.
Everything was great, incredible service from the staff, and everything was very clean and tidy. They took care of us and pampered us at all times. We will definitely return.
Parovi
Napisano: 22. kol 2026.
Boravak: kol, 2026
Bad experience
I really love this hotel and, overall, I had a very good impression of the property. Unfortunately, however, my experience with one of the reception staff members was extremely disappointing.
There was a particular lady at reception who was very rude and made me feel as though helping guests was an inconvenience to her. On one occasion, I simply asked for help with a train reservation, and her attitude immediately became annoyed, as if she was upset that she had to assist me. It was very uncomfortable and completely contrary to the level of hospitality I would expect from a hotel of this standard.
I also had a delivery that was unfortunately delayed and arrived one day after I had checked out. I contacted the hotel and offered to pay all shipping and handling costs myself, simply asking if they could help ship the package to me. They refused, and the way I was spoken to was extremely disrespectful and unprofessional. At one point, while I was still speaking on the phone, the receptionist actually hung up on me.
Unfortunately, there was also a very serious issue during my stay: my watch was stolen from the hotel. This made the experience even more upsetting and raised serious concerns for me regarding the security of guests and their belongings.
It is genuinely a shame because I really like this hotel and the property itself is beautiful. However, the attitude I experienced from reception, the way my request was handled after checkout, and the incident involving my watch significantly affected my overall experience. I hope management takes this feedback seriously, because the reception team is often the first and last impression a guest has of a hotel.
There was a particular lady at reception who was very rude and made me feel as though helping guests was an inconvenience to her. On one occasion, I simply asked for help with a train reservation, and her attitude immediately became annoyed, as if she was upset that she had to assist me. It was very uncomfortable and completely contrary to the level of hospitality I would expect from a hotel of this standard.
I also had a delivery that was unfortunately delayed and arrived one day after I had checked out. I contacted the hotel and offered to pay all shipping and handling costs myself, simply asking if they could help ship the package to me. They refused, and the way I was spoken to was extremely disrespectful and unprofessional. At one point, while I was still speaking on the phone, the receptionist actually hung up on me.
Unfortunately, there was also a very serious issue during my stay: my watch was stolen from the hotel. This made the experience even more upsetting and raised serious concerns for me regarding the security of guests and their belongings.
It is genuinely a shame because I really like this hotel and the property itself is beautiful. However, the attitude I experienced from reception, the way my request was handled after checkout, and the incident involving my watch significantly affected my overall experience. I hope management takes this feedback seriously, because the reception team is often the first and last impression a guest has of a hotel.
Odgovor hotela
Napisano: 26. kol 2026.
Dear Reya,
Thank you for sharing your experience and for your kind words regarding our property. We regret that some moments of your holiday were marked by these situations, as providing attentive service and ensuring guest comfort are top priorities for our team.
We are sorry for your disappointment with various aspects. Given the serious nature of these matters, your comments will be addressed by the appropriate team to clarify what happened.
We kindly invite you to contact us directly if you feel that we can assist you in any way.
Kind regards,
Quality Manager
Iberostar Selection Marbella Coral Beach
Thank you for sharing your experience and for your kind words regarding our property. We regret that some moments of your holiday were marked by these situations, as providing attentive service and ensuring guest comfort are top priorities for our team.
We are sorry for your disappointment with various aspects. Given the serious nature of these matters, your comments will be addressed by the appropriate team to clarify what happened.
We kindly invite you to contact us directly if you feel that we can assist you in any way.
Kind regards,
Quality Manager
Iberostar Selection Marbella Coral Beach
Izvrsna lokacija
Carreterra Nacional Cádiz - Málaga, Km 176, Marbella, 29602, Španjolska|5,2 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci nisu dopušteni
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Iberostar Selection Marbella Coral Beach: često postavljana pitanja
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