Aparthotel Ona Palamós
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Bazen
24-satna recepcija
Restoran
Više o hotelu Aparthotel Ona Palamós
Aparthotel Ona Palamós
Ovaj apart-hotel smješten je 100 metara od plaže Palamós i nudi bazen. Moderne, klimatizirane sobe uključuju TV ravnog ekrana sa satelitskim programima.
Recenzije od 
Obitelji
Napisano: 28. srp 2026.
Good service
We had a wonderful stay at Ona Palamós. The hotel was clean, comfortable, and in a great location close to the beach, restaurants, and shops. The staff were friendly, welcoming, and always happy to help. The room was well maintained, and the overall atmosphere was relaxing. We really enjoyed our stay and would definitely recommend this hotel to anyone visiting Palamós. Thank you for making our trip so enjoyable!
Odgovor hotela
Napisano: 30. srp 2026.
Dear Guest,
Thank you for this great feedback about your recent stay at Ona Palamós.
It’s wonderful to know you had such a fulfilling stay with us.
We’re especially happy you found our location ideal for enjoying Palamós’ beaches and local attractions. Our team takes pride in creating welcoming spaces, so your recognition of their attentive service and well-maintained rooms means a lot. The calm atmosphere you described perfectly aligns with what we aim to offer guests seeking relaxation on the Costa Brava.
We look forward to welcoming you back in the future.
Kind regards,
Ona Palamós
Thank you for this great feedback about your recent stay at Ona Palamós.
It’s wonderful to know you had such a fulfilling stay with us.
We’re especially happy you found our location ideal for enjoying Palamós’ beaches and local attractions. Our team takes pride in creating welcoming spaces, so your recognition of their attentive service and well-maintained rooms means a lot. The calm atmosphere you described perfectly aligns with what we aim to offer guests seeking relaxation on the Costa Brava.
We look forward to welcoming you back in the future.
Kind regards,
Ona Palamós
Obitelji
Napisano: 13. srp 2026.
Very bad experience
Good location and very good breakfast, very varied. These are the only positive points. The rooms are old. The sofa bed was old, dirty, and completely dilapidated. It is unacceptable to have guests sleep in a sofa bed in this condition. The rooms do not correspond to a 4-star hotel but rather a one-star. Way too expensive for the condition of the room. We stayed as a group of 4 for 3 nights. I agree that linens do not need to be changed every day, but for an aparthotel and the price charged, the room cleaning should be done every day; this is not acceptable for a 4-star establishment. There were not enough linens for 4 people. Furthermore, there were sewer odors in the room.
We rented a parking space at the price of 25 euros per day. The parking spaces are very small; if you have a large car, it is almost impossible to park. One night we could not leave our vehicle because it was impossible to park in the available spaces, which were too narrow. The price of the parking spaces is way too expensive. Really disappointed, the pictures of the hotel do not correspond to reality. I do not recommend this hotel.
We rented a parking space at the price of 25 euros per day. The parking spaces are very small; if you have a large car, it is almost impossible to park. One night we could not leave our vehicle because it was impossible to park in the available spaces, which were too narrow. The price of the parking spaces is way too expensive. Really disappointed, the pictures of the hotel do not correspond to reality. I do not recommend this hotel.
Odgovor hotela
Napisano: 14. srp 2026.
Cher hôte,
Merci d'avoir pris le temps de rédiger ce commentaire.
Nous sommes ravis que vous ayez apprécié notre petit-déjeuner varié et notre emplacement près de la plage. Nous prenons note de vos remarques sur l'état des équipements, le stationnement et le nettoyage, et restons à l'écoute pour mieux répondre à vos besoins. Notre politique de nettoyage vise à réduire l'impact environnemental tout en restant flexible.
Nous espérons vous revoir pour un meilleur sentiment.
Bien à vous,
Ona Palamós
Merci d'avoir pris le temps de rédiger ce commentaire.
Nous sommes ravis que vous ayez apprécié notre petit-déjeuner varié et notre emplacement près de la plage. Nous prenons note de vos remarques sur l'état des équipements, le stationnement et le nettoyage, et restons à l'écoute pour mieux répondre à vos besoins. Notre politique de nettoyage vise à réduire l'impact environnemental tout en restant flexible.
Nous espérons vous revoir pour un meilleur sentiment.
Bien à vous,
Ona Palamós
Obitelji
Napisano: 7. srp 2026.
We will not return, old and expensive and lacking empathy
Terrible experience: dangerous and with no consideration for the customer.
We arrived at the hotel at 11:00 PM with two children under 5 years old, practically asleep, and we had to wait more than 40 minutes standing to make the payment, complete the documentation, and pay the fees. We requested if we could pay the next day during check-out, but we were informed that it was mandatory to pay everything before accessing the apartment, without exception.
Upon entering, we found a completely broken bed (the bed frame was in poor condition). The next day, maintenance came and replaced it. However, the problems continued: the terrace had loungers covered in pigeon droppings, making it unusable.
The most serious issue was that a piece of the terrace edge broke off, exposing a metal rod that could have caused a serious injury to my mother's foot. We notified maintenance again, who had to remove part of the wall to prevent further collapses.
Additionally, the bathroom was completely clogged and the water would not drain. After notifying again, the maintenance staff indicated that they could not fix it because there was a structural problem with the pipes that required a major repair.
We paid for an apartment that was supposedly "superior" for more than 250 euros a night, which is far from the reality. On top of this, there was a young, inexperienced reception staff lacking training, who had to go ask and verify information every time you asked anything, and a completely absent management in the face of the multiple incidents, who directly responded to the mishaps with: "Oh, okay, we will look into it." We did not receive any apologies or any kind of empathy or compensation that would prevent comments like this, as it was supposed to be a vacation in a high-end hotel and accommodation for what we paid....
The attitude of the management has been particularly disappointing. In a situation with so many problems, the least one could expect would have been a responsible, professional, and customer-oriented response.
I would not recommend it at all.
We arrived at the hotel at 11:00 PM with two children under 5 years old, practically asleep, and we had to wait more than 40 minutes standing to make the payment, complete the documentation, and pay the fees. We requested if we could pay the next day during check-out, but we were informed that it was mandatory to pay everything before accessing the apartment, without exception.
Upon entering, we found a completely broken bed (the bed frame was in poor condition). The next day, maintenance came and replaced it. However, the problems continued: the terrace had loungers covered in pigeon droppings, making it unusable.
The most serious issue was that a piece of the terrace edge broke off, exposing a metal rod that could have caused a serious injury to my mother's foot. We notified maintenance again, who had to remove part of the wall to prevent further collapses.
Additionally, the bathroom was completely clogged and the water would not drain. After notifying again, the maintenance staff indicated that they could not fix it because there was a structural problem with the pipes that required a major repair.
We paid for an apartment that was supposedly "superior" for more than 250 euros a night, which is far from the reality. On top of this, there was a young, inexperienced reception staff lacking training, who had to go ask and verify information every time you asked anything, and a completely absent management in the face of the multiple incidents, who directly responded to the mishaps with: "Oh, okay, we will look into it." We did not receive any apologies or any kind of empathy or compensation that would prevent comments like this, as it was supposed to be a vacation in a high-end hotel and accommodation for what we paid....
The attitude of the management has been particularly disappointing. In a situation with so many problems, the least one could expect would have been a responsible, professional, and customer-oriented response.
I would not recommend it at all.
Odgovor hotela
Napisano: 10. srp 2026.
Estimado huésped,
Muchas gracias por dedicar un momento para compartir su opinión sobre el Ona Palamós.
. Hemos tomado nota para reforzar nuestros protocolos y mejorar la experiencia. Valoramos sus comentarios para seguir garantizando la calidad que nos caracteriza.
A la espera de tener la oportunidad de volver a hospedarle, reciba un saludo muy cordial.
Atentamente,
Ona Palamós, Ona Palamós
Muchas gracias por dedicar un momento para compartir su opinión sobre el Ona Palamós.
. Hemos tomado nota para reforzar nuestros protocolos y mejorar la experiencia. Valoramos sus comentarios para seguir garantizando la calidad que nos caracteriza.
A la espera de tener la oportunidad de volver a hospedarle, reciba un saludo muy cordial.
Atentamente,
Ona Palamós, Ona Palamós
Parovi
Napisano: 3. lip 2026.
Boravak: lip, 2026
Disastrous experience.
Our experience at this hotel has been very disappointing.
At night, we saw that our room was full of ants. We went to the front desk to report the problem and request a solution. The hotel's response was simply to send someone to sweep them away and remove them. They could not offer us a room change or a better solution, despite the evident discomfort of the situation.
After that, we had to spend the night in the same room, constantly worried that the ants might reappear or even reach the bed.
The next morning, the ants had reappeared. When we communicated this again at the front desk during check-out, we were informed that they had recently had to fumigate the first floor. It seemed to be a recurring problem and not just an isolated incident.
The hotel's response to this situation is a discount for a future stay. Logically, we will not return, so it does not represent a real solution for us.
What has bothered us the most is not just the presence of ants, something that can happen occasionally in any establishment, but the complete lack of solutions, alternatives, and willingness to compensate customers who have paid for a stay that they could not enjoy normally.
We will not return nor will we recommend it.
At night, we saw that our room was full of ants. We went to the front desk to report the problem and request a solution. The hotel's response was simply to send someone to sweep them away and remove them. They could not offer us a room change or a better solution, despite the evident discomfort of the situation.
After that, we had to spend the night in the same room, constantly worried that the ants might reappear or even reach the bed.
The next morning, the ants had reappeared. When we communicated this again at the front desk during check-out, we were informed that they had recently had to fumigate the first floor. It seemed to be a recurring problem and not just an isolated incident.
The hotel's response to this situation is a discount for a future stay. Logically, we will not return, so it does not represent a real solution for us.
What has bothered us the most is not just the presence of ants, something that can happen occasionally in any establishment, but the complete lack of solutions, alternatives, and willingness to compensate customers who have paid for a stay that they could not enjoy normally.
We will not return nor will we recommend it.
Odgovor hotela
Napisano: 5. lip 2026.
Estimado huésped,
Muchas gracias por dedicar un momento para compartir su opinión sobre el Ona Palamós.
Valoramos su mención sobre la compensación ofrecida, aunque entendemos que en este caso no resultó adecuada a sus necesidades. Cada comentario nos ayuda a mejorar, y tomamos nota de su retroalimentación para fortalecer nuestros procesos.
Le enviamos un cordial saludo.
Atentamente,
Ona Palamós
Muchas gracias por dedicar un momento para compartir su opinión sobre el Ona Palamós.
Valoramos su mención sobre la compensación ofrecida, aunque entendemos que en este caso no resultó adecuada a sus necesidades. Cada comentario nos ayuda a mejorar, y tomamos nota de su retroalimentación para fortalecer nuestros procesos.
Le enviamos un cordial saludo.
Atentamente,
Ona Palamós
Parovi
Napisano: 3. lip 2026.
Boravak: lip, 2026
Very good, I give
Very warm welcome, pleasant room with a balcony, four-star breakfast hotel in the city center, near the beach, pool, underground parking for $15 or free in front of the hotel.
This is my third stay, there is a small hike to do with a magnificent view starting from the hotel, see photos.
This is my third stay, there is a small hike to do with a magnificent view starting from the hotel, see photos.
Odgovor hotela
Napisano: 5. lip 2026.
Cher Didier,
Merci pour cet agréable commentaire au sujet de notre établissement.
Nous sommes ravis que votre troisième expérience parmi nous ait été à la hauteur de vos attentes.
Votre enthousiasme pour votre chambre avec balcon, notre petit-déjeuner varié et notre emplacement central près de la plage nous touche particulièrement. Savoir que vous avez apprécié la piscine et les solutions de stationnement pratique complète cette belle image. Votre mention de la randonnée aux paysages magnifiques depuis l'hôtel inspirent nos futurs voyageurs !
Ce serait une joie de vous accueillir de nouveau !
Ona Palamós
Merci pour cet agréable commentaire au sujet de notre établissement.
Nous sommes ravis que votre troisième expérience parmi nous ait été à la hauteur de vos attentes.
Votre enthousiasme pour votre chambre avec balcon, notre petit-déjeuner varié et notre emplacement central près de la plage nous touche particulièrement. Savoir que vous avez apprécié la piscine et les solutions de stationnement pratique complète cette belle image. Votre mention de la randonnée aux paysages magnifiques depuis l'hôtel inspirent nos futurs voyageurs !
Ce serait une joie de vous accueillir de nouveau !
Ona Palamós
Vrlo dobra lokacija
Provença, 5, Palamós, 17230, Španjolska|0,68 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
u dobi od 2 g. ili mlađe
5 € po osobi po noćenju
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Cijena doručka
13 € po osobi
Vrijeme doručka
Pon – ned od 08:00 do 10:30
U ovom objektu nije moguće održavanje momačkih, djevojačkih i sličnih zabava. Piscina – zatvoreno od čet, 01. lis. 2026. do čet, 31. pro. 2026. Please note: The change of towels and cleaning of room(s) will be made from the third night.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
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