ESTIMAR Valencia
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Korisne informacije
Prijava od: | 16:00 |
|---|---|
Odjava prije: | 12:00 |
Usluge
Wi-Fi veza
Klimatizacija
Bazen
Centar za fitness
Lječilište
24-satna recepcija
Više o hotelu ESTIMAR Valencia
ESTIMAR Valencia
Objekt ESTIMAR Valencia nalazi se na atraktivnoj lokaciji u Valenciji te sadrži klimatizirane sobe, sezonski vanjski bazen, besplatan WiFi i fitness centar.
Recenzije od 
Parovi
BE
Napisano: 6. kol 2026.
Boravak: lip, 2026
Lovely stay
The hotel enjoys an excellent location, conveniently situated near many of the city's key landmarks and shopping destinations. Both the room quality and breakfast experience were outstanding, with a well-curated selection and high standards throughout.
The arrival experience was seamless. The lady and gentleman who welcomed us at check-in, along with the breakfast and dinner teams, were professional, attentive, and genuinely friendly.
Unfortunately, there was one incident that fell below expectations. A room attendant entered our room without knocking while I was inside and undressed. While I understand mistakes can happen, this is a serious lapse in guest privacy and should not occur.
I informed two reception team members, clearly stating that I was not making a complaint but wanted to highlight an unacceptable situation. They just asked for the room number and mentioned that management would be informed. However, a simple apology or expression of concern at that moment would have been appreciated and would have demonstrated greater empathy and service recovery.
Overall, the stay was very pleasant, and the strengths of the hotel far outweigh this isolated incident. With better handling of guest concerns and reinforced privacy procedures, the experience would have been exceptional.
The arrival experience was seamless. The lady and gentleman who welcomed us at check-in, along with the breakfast and dinner teams, were professional, attentive, and genuinely friendly.
Unfortunately, there was one incident that fell below expectations. A room attendant entered our room without knocking while I was inside and undressed. While I understand mistakes can happen, this is a serious lapse in guest privacy and should not occur.
I informed two reception team members, clearly stating that I was not making a complaint but wanted to highlight an unacceptable situation. They just asked for the room number and mentioned that management would be informed. However, a simple apology or expression of concern at that moment would have been appreciated and would have demonstrated greater empathy and service recovery.
Overall, the stay was very pleasant, and the strengths of the hotel far outweigh this isolated incident. With better handling of guest concerns and reinforced privacy procedures, the experience would have been exceptional.
Odgovor hotela
Napisano: 6. kol 2026.
Dear Guest,
Thank you for taking the time to share such a detailed review of your stay at ESTIMAR Valencia.
We are delighted to know that you enjoyed our central location, the comfort of your room, and the quality of both our breakfast and dining experiences. It is also wonderful to hear that our reception and restaurant teams made you feel so welcome from the moment you arrived.
At the same time, we are truly sorry for the incident you experienced regarding your room privacy. While, as you mentioned, mistakes can happen, this is not the standard of service we strive to provide. We also regret that our response at the time did not reflect the level of care and empathy you deserved. Your comments have been shared with the relevant teams, as they serve as an important reminder of the standards we must uphold in every interaction.
We sincerely appreciate the balanced way in which you shared your experience and are especially grateful that, despite this isolated incident, you left with an overall positive impression of your stay.
We hope to have the opportunity to welcome you back to ESTIMAR Valencia and provide you with the flawless experience you rightly expected.
Warm regards,
Susana - Front Desk Department
Thank you for taking the time to share such a detailed review of your stay at ESTIMAR Valencia.
We are delighted to know that you enjoyed our central location, the comfort of your room, and the quality of both our breakfast and dining experiences. It is also wonderful to hear that our reception and restaurant teams made you feel so welcome from the moment you arrived.
At the same time, we are truly sorry for the incident you experienced regarding your room privacy. While, as you mentioned, mistakes can happen, this is not the standard of service we strive to provide. We also regret that our response at the time did not reflect the level of care and empathy you deserved. Your comments have been shared with the relevant teams, as they serve as an important reminder of the standards we must uphold in every interaction.
We sincerely appreciate the balanced way in which you shared your experience and are especially grateful that, despite this isolated incident, you left with an overall positive impression of your stay.
We hope to have the opportunity to welcome you back to ESTIMAR Valencia and provide you with the flawless experience you rightly expected.
Warm regards,
Susana - Front Desk Department
Snimio anonimni putnik
Napisano: 27. kol 2026.
Boravak: kol, 2026
The staff put this place over the top. Josh and the front desk was the best, as was the morning male server in the breakfast room.
Thank you all for a wonderful time in Valencia.
Thank you all for a wonderful time in Valencia.
Obitelji
Napisano: 11. kol 2026.
Boravak: kol, 2026
Real gem
Estimar Valencia is a true gem in every way. The location is perfect, the beds and pillows are wonderfully comfortable, and the attention to small but meaningful details — like foot lotion waiting for you after a long day of walking, or a lovely selection of skin and hair care products — really sets it apart.
But honestly, all of that pales next to the real gem: the people. From reception to housekeeping to the breakfast staff, everyone we encountered was kind, patient, and genuinely warm. It’s hard to imagine how many guests pass through, yet every single interaction felt personal.
But honestly, all of that pales next to the real gem: the people. From reception to housekeeping to the breakfast staff, everyone we encountered was kind, patient, and genuinely warm. It’s hard to imagine how many guests pass through, yet every single interaction felt personal.
Odgovor hotela
Napisano: 11. kol 2026.
Dear Arzue,
Thank you so much for your wonderful words and for highlighting not only our location and comfort, but also the little details that make a stay at ESTIMAR Valencia special.
We are especially delighted that our team made such a lasting impression. Your kind words about our reception, housekeeping and breakfast teams mean a great deal to us. We truly believe that it is our people who make the difference, and knowing that you felt genuinely welcomed and cared for throughout your stay is the greatest compliment we could receive.
We hope to have the pleasure of welcoming you back to ESTIMAR Valencia very soon!
Kind regards,
Enrique José
Front Desk team
Thank you so much for your wonderful words and for highlighting not only our location and comfort, but also the little details that make a stay at ESTIMAR Valencia special.
We are especially delighted that our team made such a lasting impression. Your kind words about our reception, housekeeping and breakfast teams mean a great deal to us. We truly believe that it is our people who make the difference, and knowing that you felt genuinely welcomed and cared for throughout your stay is the greatest compliment we could receive.
We hope to have the pleasure of welcoming you back to ESTIMAR Valencia very soon!
Kind regards,
Enrique José
Front Desk team
Snimio anonimni putnik
Napisano: 7. kol 2026.
Boravak: kol, 2026
Fabulous stay in perfect location! Room was lovely and very quiet! Added unexpected extras and surprise birthday room delivery. Loved our nightly rooftop bar aperitif before heading out. Would highly recommend!
Parovi
UK
Napisano: 3. kol 2026.
Boravak: kol, 2026
Beautiful hotel - be careful of tiles in high temps around pool
The hotel itself was in a perfect location from the airport. 25 euros from airport in a cab. The decor was gorgeous and the staff attentive.
They have recently installed a roof top pool, which I don’t think is advertised yet. There is bar, but it wasn’t manned. If you scanned the bar code on tables it took you to WhatsApp where you could place an order for drinks and food.
cons
The pool itself is very small, but enough to cool off. No Olympic swimming here.
I must warn you and anyone with children, be VERY careful when you go up the stairs as the tiles are like lava. You need to wear flip flops right until you put your foot on the first step into water. I burnt my feet, and it was very painful. No handrail so be careful, and don’t touch the side tiles. Bearing in mind this was in very high temps, so won’t be like it all year round!
They have recently installed a roof top pool, which I don’t think is advertised yet. There is bar, but it wasn’t manned. If you scanned the bar code on tables it took you to WhatsApp where you could place an order for drinks and food.
cons
The pool itself is very small, but enough to cool off. No Olympic swimming here.
I must warn you and anyone with children, be VERY careful when you go up the stairs as the tiles are like lava. You need to wear flip flops right until you put your foot on the first step into water. I burnt my feet, and it was very painful. No handrail so be careful, and don’t touch the side tiles. Bearing in mind this was in very high temps, so won’t be like it all year round!
Odgovor hotela
Napisano: 5. kol 2026.
Dear Guest,
Thank you very much for sharing such a detailed review of your recent stay at ESTIMAR Valencia.
We are delighted to know that you enjoyed our central location, the design of the hotel, and the attentive service provided by our team. It is also wonderful to hear that you had the opportunity to enjoy our rooftop and its new pool, which has quickly become one of our guests' favourite spaces. We are pleased that you found our WhatsApp ordering service convenient as well.
We also sincerely appreciate you taking the time to share your observations regarding the rooftop pool area. Guest safety is one of our highest priorities, and your comments have been shared with our management team. During periods of exceptionally high temperatures, some outdoor surfaces can become very hot, and we continuously assess ways to improve both comfort and safety for everyone using these facilities.
Thank you once again for your valuable feedback. We truly hope to have the pleasure of welcoming you back to ESTIMAR Valencia on your next visit to the city.
Kind regards,
Susana - Front Desk Department
Thank you very much for sharing such a detailed review of your recent stay at ESTIMAR Valencia.
We are delighted to know that you enjoyed our central location, the design of the hotel, and the attentive service provided by our team. It is also wonderful to hear that you had the opportunity to enjoy our rooftop and its new pool, which has quickly become one of our guests' favourite spaces. We are pleased that you found our WhatsApp ordering service convenient as well.
We also sincerely appreciate you taking the time to share your observations regarding the rooftop pool area. Guest safety is one of our highest priorities, and your comments have been shared with our management team. During periods of exceptionally high temperatures, some outdoor surfaces can become very hot, and we continuously assess ways to improve both comfort and safety for everyone using these facilities.
Thank you once again for your valuable feedback. We truly hope to have the pleasure of welcoming you back to ESTIMAR Valencia on your next visit to the city.
Kind regards,
Susana - Front Desk Department
Izvrsna lokacija
19 Carrer del Pintor Sorolla, Ciutat Vella, Valencia, 46002, Španjolska|0,45 km od centra grada
Prijava i odjava
Prijava od:
16:00
Odjava prije:
12:00
Dobro je znati
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
ESTIMAR Valencia: često postavljana pitanja
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