Vincci Lys
+ 113
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Više o hotelu Vincci Lys
Vincci Lys
Vincci Lys nudi prostrane, elegantne sobe s besplatnim bežičnim pristupom internetu, satelitskom televizijom i minibarom. Smješten u središtu Valencije, udaljen je samo 300 metara od željezničkog kolodvora Valencia i gradske vijećnice Valencia.
Recenzije od 
Snimio anonimni putnik
Napisano: 17. srp 2026.
Boravak: srp, 2026
Love this hotel, lovely spacious and comfortable rooms, and friendly and accommodative staff. Great central location for exploring Valencia. Will be back
Ostali
Napisano: 13. srp 2026.
Perfect Location & Fantastic Stay!
We had an amazing stay at the Vincci Lys. The location could not have been better—it was right in the middle of all the sights we wanted to see, making it incredibly easy to walk everywhere. It is also just a quick, seamless walk to local transportation, which made navigating the city a breeze.
The room itself was well put together, very comfortable, and provided a great place to relax after long days of exploring. On top of that, the staff was extremely helpful and welcoming from the moment we arrived. We would absolutely stay here again!
The room itself was well put together, very comfortable, and provided a great place to relax after long days of exploring. On top of that, the staff was extremely helpful and welcoming from the moment we arrived. We would absolutely stay here again!
Odgovor hotela
Napisano: 14. srp 2026.
Thank you very much for your kind words. We are delighted to know that you enjoyed your stay with us and that our team helped make your visit a pleasant one. It was a pleasure to welcome you, and we hope to see you again soon in Valencia.
Ester Fernández González
Subdirectora
Deputy General Manager ester.fernandez@vinccihoteles.com
Ester Fernández González
Subdirectora
Deputy General Manager ester.fernandez@vinccihoteles.com
Obitelji
Napisano: 9. srp 2026.
Boravak: srp, 2026
Garbage Bins
Recently stayed here for 4 nights. On arrival we were pleased with our room , nice decor and modern bathroom. We had single beds which were comfortable. Unfortunately we had lots of noise from people using the garbage bins directly under our window (room 106) and the noise when the bins were collected was horrendous!! The first night it started at 3am !!! This really impacted on our sleep which was a shame as the hotel is in a great location for all the sights. We didn't complain as we couldn't be bothered to move all our stuff and we weren't asked how our stay was on check out.
Overall the experience was good but probably wouldn't stay here again.
Overall the experience was good but probably wouldn't stay here again.
Odgovor hotela
Napisano: 14. srp 2026.
Thank you for taking the time to share your feedback. We’re pleased to know that you enjoyed your room, its modern décor, the comfortable beds, and our central location.
We are truly sorry that the noise from the waste collection outside your room affected your rest. Although this is beyond the hotel's control, we understand how disruptive it can be and regret that it impacted your stay. We also apologize that we did not have the opportunity to address your concerns during your visit. We appreciate your comments, as they help us improve, and we hope you might consider giving Vincci Lys another opportunity in the future.
Ester Fernández González
Subdirectora
Deputy General Manager ester.fernandez@vinccihoteles.com
We are truly sorry that the noise from the waste collection outside your room affected your rest. Although this is beyond the hotel's control, we understand how disruptive it can be and regret that it impacted your stay. We also apologize that we did not have the opportunity to address your concerns during your visit. We appreciate your comments, as they help us improve, and we hope you might consider giving Vincci Lys another opportunity in the future.
Ester Fernández González
Subdirectora
Deputy General Manager ester.fernandez@vinccihoteles.com
Parovi
UK
Napisano: 7. srp 2026.
Boravak: srp, 2026
Room 105 needs attention
We stayed at the hotel twice within a few days, booking directly with the hotel on both occasions rather than through a third-party website.
Our first stay was excellent. The room 202 was clean, comfortable, quiet and exactly what we expected from a four-star hotel.
For our second stay, we booked directly again at reception and negotiated the same room rate as our first visit. Unfortunately, the experience was very different. We were allocated Room 105, which had a noticeable sewer smell, the bathroom sink drained very slowly and frequently filled with water, and all of the bathroom fittings were loose, suggesting maintenance was overdue. The television also suffered from an unstable signal, with frequent freezing and pixelation.
Room 105 is close to the road and nearby pubs, so there was more outside noise than expected, particularly early in the morning when waste collection vehicles arrived.
Having booked directly with the hotel on both occasions, I had expected to be rewarded for our loyalty rather than wondering whether we’d somehow been selected for a “less memorable” experience. After negotiating to receive the same room rate as our first stay, I couldn’t help but feel that Room 105 was the hotel’s subtle way of encouraging us to try somewhere else next time.
Despite these issues, the location is excellent, the staff were always polite and professional, and our first stay demonstrated the standard the hotel is capable of delivering. I hope the maintenance issues in Room 105 are addressed, as they detracted from what could otherwise have been another excellent stay.
Our first stay was excellent. The room 202 was clean, comfortable, quiet and exactly what we expected from a four-star hotel.
For our second stay, we booked directly again at reception and negotiated the same room rate as our first visit. Unfortunately, the experience was very different. We were allocated Room 105, which had a noticeable sewer smell, the bathroom sink drained very slowly and frequently filled with water, and all of the bathroom fittings were loose, suggesting maintenance was overdue. The television also suffered from an unstable signal, with frequent freezing and pixelation.
Room 105 is close to the road and nearby pubs, so there was more outside noise than expected, particularly early in the morning when waste collection vehicles arrived.
Having booked directly with the hotel on both occasions, I had expected to be rewarded for our loyalty rather than wondering whether we’d somehow been selected for a “less memorable” experience. After negotiating to receive the same room rate as our first stay, I couldn’t help but feel that Room 105 was the hotel’s subtle way of encouraging us to try somewhere else next time.
Despite these issues, the location is excellent, the staff were always polite and professional, and our first stay demonstrated the standard the hotel is capable of delivering. I hope the maintenance issues in Room 105 are addressed, as they detracted from what could otherwise have been another excellent stay.
Odgovor hotela
Napisano: 8. srp 2026.
Thank you for your detailed feedback. We’re delighted that your first stay at Vincci Lys was excellent and that you appreciated our location and staff. We’re very sorry that Room 105 did not meet the same standard due to the maintenance issues and noise you experienced. Your comments have been shared with our maintenance team for review.
We truly value your loyalty and hope to welcome you back for a much more comfortable stay in the future.
Ester Fernández González
Subdirectora
Deputy General Manager ester.fernandez@vinccihoteles.com
We truly value your loyalty and hope to welcome you back for a much more comfortable stay in the future.
Ester Fernández González
Subdirectora
Deputy General Manager ester.fernandez@vinccihoteles.com
Poslovni putnici
Napisano: 27. lip 2026.
Boravak: lip, 2026
A suffocating room. Room 601.
Room 601. Really. Do not give it to anyone. It is not possible to open the window. It is tiny and it is a very small bed that is also stuck to the curtain. It was a horrible night.
Odgovor hotela
Napisano: 8. srp 2026.
Apreciado huésped,
Nos apena que su estancia no haya sido como esperaba.
Agradecemos su comentario sobre la limpieza de nuestras instalaciones, un aspecto que cuidamos con especial dedicación.
Lamentamos profundamente que su experiencia no haya cumplido con sus expectativas. Nuestro hotel cuenta con distintas categorías de habitaciones, pero usted reservó una habitación individual, algo indicado en nuestra web y durante la reserva. En futuras ocasiones, nuestro equipo estará encantado de asesorarle para encontrar la opción que mejor se adapte a sus necesidades de confort.
Esperamos que tenga un buen día.
Atentamente,
Cristina Pacín
, General Manager
Nos apena que su estancia no haya sido como esperaba.
Agradecemos su comentario sobre la limpieza de nuestras instalaciones, un aspecto que cuidamos con especial dedicación.
Lamentamos profundamente que su experiencia no haya cumplido con sus expectativas. Nuestro hotel cuenta con distintas categorías de habitaciones, pero usted reservó una habitación individual, algo indicado en nuestra web y durante la reserva. En futuras ocasiones, nuestro equipo estará encantado de asesorarle para encontrar la opción que mejor se adapte a sus necesidades de confort.
Esperamos que tenga un buen día.
Atentamente,
Cristina Pacín
, General Manager
Izvrsna lokacija
Martínez Cubells, 5, Ciutat Vella, Valencia, 46002, Španjolska|0,27 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci nisu dopušteni
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Vincci Lys: često postavljana pitanja
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