Mount Lavinia Hotel
Colombo: pronađite najbolji hotel za svoje datume, po cijeni ili vlastitom ukusu
Usporedite ponude za hotel Mount Lavinia Hotel sa stotine stranica, sve na jednom mjestu
Potražite ponudu s besplatnim otkazivanjem ili izvrsnim ocjenama
Usporedba soba i cijena
Uspoređujemo ponude sa stotina stranica kako bismo za vas pronašli najbolju ponudu
Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Više o hotelu Mount Lavinia Hotel
Mount Lavinia Hotel
Mount Lavinia Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Colombo. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Mount Lavinia Hotel, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh.Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones. Each accommodation at Mount Lavinia Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Mount Lavinia Hotel, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal. Mount Lavinia Hotel offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.No matter your specific dietary needs, rest assured that Mount Lavinia Hotel provides an array of halal choices to ensure your dining experience is nothing short of delightful. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.For those who prefer savoring meals within their personal space, Mount Lavinia Hotel offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room. Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site BBQ facilities provided at this location.Mount Lavinia Hotel provides a superb assortment of leisure amenities for guests to enjoy.Experience the unique private beach at hotel, offering exceptional direct access to the ocean just for you.Unwind after your day by exploring the hot tub and find warmth and relaxation. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
Napisano: 3. ruj 2026.
Boravak: kol, 2026
Hotel gone to dogs due to Tax Evasion
So he does not have money to put to the maintain the clealiness of the hotel.
we stayed here as a family, it was not the best hotel, however we stayed there and enjoyed the sea view. After understanding the reason why the hotel is not maintained properly, we figured out that our discomfort for a few days is a small discomfort, and in turn the owner is paying back the owed taxes back to the country.
Napisano: 2. ruj 2026.
Boravak: kol, 2026
Extremely Disappointing Experience at Mount Lavinia Hotel – A Vacation Ruined
Our family travelled to Sri Lanka and Singapore for a much-awaited vacation. We were excited to spend quality time together and were genuinely looking forward to our stay at Mount Lavinia Hotel. Unfortunately, this hotel completely ruined our holiday and left us with an extremely bitter impression.
From the moment we checked in at around 8:00 PM, the experience was unacceptable.
We were allocated rooms in the basement, where the condition was shocking. Water was dripping from the ceiling in the lobby, the area was poorly maintained and the lighting was so dim that walking around was uncomfortable. The overall condition was absolutely appalling — certainly not what anyone would expect from a reputed hotel.
We immediately raised our concerns with the reception. Instead of receiving assistance and empathy, we were subjected to endless discussions about whether the room could be changed or whether we should find another hotel. This went on until around 10:00 PM.
Meanwhile, my two daughters were deeply distressed by the situation. To make matters much worse, my elder daughter developed a 102°F fever that night. Instead of enjoying our vacation, our entire family spent the night awake, taking care of her and administering medicines we had carried with us.
NO EMPATHY. NO URGENCY. NO BASIC HOSPITALITY.
The following morning, we had to have difficult conversations with the Hotel Manager regarding a room change. Despite explaining our situation, the hotel showed very little urgency or concern for the guests. We were kept waiting until approximately 12:40 PM before the issue was finally addressed.
Basic amenities were also missing. No towels, dental kit, shaving kit or soap were provided initially, and we had to repeatedly request these items.
But the most disturbing incident happened on the evening of the 25th.
We returned to the hotel at approximately 8:05 PM. When we reached our room, we were shocked to discover that our room door was open.
Think about that for a moment.
A hotel room occupied by guests had been left open.
Fortunately, I had kept our passports and money locked inside our luggage. Otherwise, the consequences could have been extremely serious.
I immediately went to the reception to report this major security concern. Instead of treating it seriously, the response was essentially to suggest that we must have left the room open.
When I explained that housekeeping had attended to the room, the staff continued to avoid responsibility. Eventually, we were simply told:
“We cannot do anything. Just go to your room.”
This is an absolutely unacceptable response to a guest reporting a potential room-security breach.
When I later requested a dental kit, I was told that they had no stock.
A hotel running out of basic guest amenities?
And when I informed the staff that I intended to bring this matter to the attention of the Sri Lanka Tourism authorities, the response was:
“DO WHAT YOU WANT.”
That statement perfectly summed up the attitude we experienced throughout our stay.
THIS IS NOT HOSPITALITY.
Guests pay to stay in a hotel expecting safety, cleanliness, basic amenities, professionalism, courtesy and empathy.
We received none of these when we needed them most.
We had only 2½ days planned for this vacation. Instead of spending that precious time enjoying Sri Lanka with our family, we spent a substantial part of it dealing with room problems, poor service, missing amenities, security concerns and staff who appeared completely indifferent to our situation.
The worst part was not even the poor condition of the room or the missing amenities.
It was the attitude.
Mistakes can happen in any hotel. Rooms can have problems. Amenities can occasionally be missed.
But when a guest raises a serious concern — especially involving room security and a sick child — the minimum expectation is empathy, accountability and immediate assistance.
We experienced none of that.
❌ WOULD WE STAY HERE AGAIN? ABSOLUTELY NOT.
❌ WOULD WE RECOMMEND THIS HOTEL TO OTHER FAMILIES? NO.
❌ WOULD WE TRUST THIS HOTEL WITH OUR FAMILY AGAIN? NO.
Our vacation was supposed to create happy family memories. Instead, this hotel became the biggest disappointment of our Sri Lanka trip.
I strongly recommend that families and other travellers think very carefully before booking Mount Lavinia Hotel. Do not assume that a reputed name automatically guarantees good hospitality or guest safety.
Management needs to seriously examine its housekeeping standards, room-security procedures, guest-service culture and staff behaviour.
A guest should never have to beg for basic amenities, wait hours for a room issue to be resolved, discover their room left open, and then be told “Do what you want” when they raise a legitimate complaint.
For us, this was not a holiday experience.
It was a deeply stressful and extremely disappointing stay that we will not forget.
Zero hospitality. Zero empathy. Zero accountability.
Think twice before booking this hotel.
Napisano: 29. kol 2026.
Boravak: kol, 2026
Don’t go or if you’re all ready booked check throughly your room.
Napisano: 21. kol 2026.
Boravak: kol, 2026
Hotel that needs some tlc
Finally we got a room which was on a damp corridor with water dripping from the ceiling. On opening the room it was full of flies and the bedsheets had something that looked like blood on them.
It took me a lot less time to check out !
Napisano: 17. kol 2026.
Boravak: kol, 2026
Catastrophic experience
We were left waiting for nearly 2 hours, without anyone taking the trouble to inform us that our reservation had actually been canceled. Two hours of waiting to finally discover the situation ourselves by contacting our customer service (which, by the way, helped us resolve the situation): a level of communication and organization that is difficult to accept for a hotel establishment.
The manager finally offered to provide us with dinner, a gesture that we appreciated at the time... before discovering that the drinks had finally been charged to us. A "commercial gesture" that inevitably loses much of its value under these conditions.
And as if that were not enough, a waiter even took the liberty of asking us for a cigarette with a "can you help me". It is certainly not the biggest problem of our stay, but it illustrates quite well the general feeling of neglect that we felt.
The staff seems completely disorganized, lost, and overwhelmed, with communication between the different contacts that frankly leaves much to be desired.
As for the establishment, the hotel is perfect in appearance but more than old-fashioned inside and clearly needs a serious refresh.
And to top it all off: extremely frequent power outages, which makes the stay even more uncomfortable.
In summary: endless waiting, reservation canceled without information, catastrophic organization, a commercial gesture that is questionable to say the least, an aging establishment, and repeated power outages.
One expects a minimum of professionalism, communication, and reliability from a hotel. Here, unfortunately, none of that was present.
An experience that we are clearly not about to forget... and certainly not to repeat.
Vrlo dobra lokacija
100 Hotel Rd, Dehiwala-Mount, Colombo, 10732, Šri Lanka|11,12 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
11:00
Dobro je znati
Kućni ljubimci nisu dopušteni
Dostupni su dodatni kreveti uz nadoplatu, ovisno o veličini sobe.