Renuka City Hotel
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Korisne informacije
Prijava od: | 13:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Više o hotelu Renuka City Hotel
Renuka City Hotel
Hotel Renuka City nalazi se na samo 100 metara od trgovačkog kompleksa Liberty Plaza, a nudi besplatno parkiralište te 3 restorana i bara. Dostupna je recepcija otvorena 24 sata dnevno i posluga u sobu non-stop.
Napisano: 15. tra 2026.
Boravak: pro, 2025
Excellent option in Colombo
ES
Napisano: 26. srp 2026.
Avoid this hotel at all costs / Hotel a evitar
We have just had an extremely unpleasant experience, and I would like to share it.
When we checked out, the receptionist told us they needed to inspect the room. We said that was absolutely fine. About a minute later, they came back claiming that the hairdryer bag was missing. We were completely shocked because the bag had been inside the wardrobe together with the hairdryer.
After several minutes of them accusing us and us repeatedly denying any responsibility, we decided to open all of our backpacks and suitcases in front of them. They could clearly see that we did not have the bag, yet they still insisted that it was missing from the room and demanded that we pay 5,000 LKR (around €13).
We flatly refused because it was obvious what they were trying to do. We asked them to call the police, but they refused.
Meanwhile, our driver and our friends had already been waiting outside the hotel in the van for 30 minutes so that we could continue our holiday to Sigiriya. Not wanting to delay our departure any further, and knowing that waiting for the tourist police could easily have cost us another two hours, I finally paid the 5,000 LKR.
Before leaving, I told them that they were extremely unpleasant and incredibly rude, and that this is simply not the way to treat guests or tourists.
We are convinced that a member of the staff removed the bag so they could later charge us for it. We ended up paying because, in the end, they had our credit card details.
DO NOT STAY AT THIS HOTEL. WE BELIEVE THEY MAY BE SCAMMING THEIR GUESTS.
I have travelled extensively throughout Asia, although this is my first time in Sri Lanka, and I have never experienced anything like this anywhere else.
I sincerely hope this review helps other travellers avoid going through such an awful experience.
——————-
Es el PEOR HOTEL Y STAFF que nunca he conocido. Acabamos de tener una experiencia súper desagradable, os comento:
En el momento de hacer el check out nos dicen que tienen que chequear la habitación a lo que respondemos que sin ningún problema. Al minuto nos dicen que falta la bolsa del secador de pelo a lo que respondemos con asombro que la bolsa estaba junto al secador dentro del armario. Después de un rifi-rafe de acusaciones por su parte y negación por la nuestra. Decidimos abrir nuestras mochilas y maletas delante de ellos. Ven que no tenemos la bolsa pero aún así insisten que la bolsa no está en la habitación y que tenemos que pagar 5.000 LKR (unos 13€).Nos negamos en rotundo porque vemos claramente la jugada que quieren hacer y les pedimos que llamen a la policía algo que se niegan a hacer. El driver y nuestros amigos llevaban esperando en la puerta del hotel dentro de la van 30 minutos para continuar nuestras vacaciones con destino Seguiriya. Para no demorar más la salida y viendo que podíamos perder dos horas si venía la policía turística, he pagado los 5.000 LKR, antes de irme les he dicho que era un personal muy desagradable y muy muy mal educados ya que así no podían tratar a los clientes/turistas.
Estamos seguras que la bolsa la han cogido ellos para cobrarnos una multa después. Hemos pagado porque al final tienen los datos de la tarjeta bancaria. NO VAYÁIS A ESTE HOTEL PORQUE PRESUNTAMENTE ESTAFAN AL CLIENTE.
Estoy acostumbrada a viajar por Asia aunque es mi primera vez en Sri Lanka y jamás me había pasado algo parecido en ningún otro lugar.
Espero ayudar con esta reseña para nadie pase por esta mala experiencia.
UK
Napisano: 9. tra 2026.
Boravak: tra, 2026
Food poisoning?
But later when I went home I got a stomach ache.
The next day flu like symptoms and I was not able to eat until the evening.
Clearly something was not right with the food.
Napisano: 15. ožu 2026.
Boravak: velj, 2026
Napisano: 12. ožu 2026.
Boravak: ožu, 2026
Vrlo dobra lokacija
328 Galle Rd, Kollupitiya, Colombo, 40000, Šri Lanka|2,65 km od centra grada
Prijava i odjava
Prijava od:
13:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Sve dobne skupine
16 € (USD18) po osobi po noćenju
u dobi od 1 g. ili mlađe
Besplatno
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Cijena doručka
12 € (oko 13 USD osobi)
Vrijeme doručka
Pon – ned od 06:30 do 10:00
Cash

