Moment Hotels
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Wi-Fi veza
Parking
24-satna recepcija
Restoran
Za nepušače
Rublje
Više o hotelu Moment Hotels
Moment Hotels
Ovaj hotel udaljen je 1 minutu hoda od glavnog kolodvora u Malmöu i 250 metara od trga Stortorget. Nudi besplatni WiFi i moderne kompaktne sobe s TV-om ravnog ekrana i vlastitom kupaonicom.
Recenzije od 
Pojedinci
Napisano: 31. svi 2026.
Boravak: svi, 2026
Affordable and nice
Nice hotel near the station. Good breakfast. Extra plus for lactose-free yoghurt as standard and homemade muesli. Affordable accommodation!
Odgovor hotela
Napisano: 1. lip 2026.
Kära Gäst, Stort tack för din fina feedback! Det gläder oss att höra att du uppskattade vårt läge nära stationen, den sköna sängen och den goda frukosten. Extra roligt är det att du lade märke till den laktosfria yoghurten och vår hemmagjorda müsli sådana detaljer betyder mycket för oss. Vi är också glada över att du upplevde vistelsen som prisvärd och trivsam. Vi hoppas få möjligheten att välkomna dig tillbaka snart igen!
Med vänliga hälsningar,
Alexis
Med vänliga hälsningar,
Alexis
Parovi
Napisano: 14. tra 2026.
Boravak: tra, 2026
Unfortunately our experience in this particular hotel was not at all satisfactory and the 2 stars are included exclusively for breakfast and location! We stayed two nights in two different rooms, and the experience was problematic in both cases.
The first room was more like a hospital space than a hotel. There were obviously infrastructure for people with disabilities (bathroom ramps, support buttons, low bathtub). The bathroom was single, without any separating cabin for the shower, as a result of which water was filled everywhere and there was even a “sink” to collect it ourselves. When we contacted them for the next check-in asking not to give us a corresponding room, they replied that “we couldn’t have entered such a room”, completely ignoring the reality.
In the second room the situation was different but equally disappointing. The space was too small! Just where we put ourselves and our things. There was a separator in the bathroom this time, but again not in the toilet, while the water issue remained and again we had to clean them ourselves. Additionally, right above the shower, there were obvious metal elements between the wall and ceiling with wires to be seen, while the ceiling was worn out with trays to have fallen!
In both cases, basic benefits were lacking! There was no shampoo, no hairdryer, no refrigerator, just a TV.
The overall experience was disappointing and definitely does not meet what you expect from a hotel. The only really positive was the location (just in the city center) and the breakfast, which had a great variety and was very good!
The first room was more like a hospital space than a hotel. There were obviously infrastructure for people with disabilities (bathroom ramps, support buttons, low bathtub). The bathroom was single, without any separating cabin for the shower, as a result of which water was filled everywhere and there was even a “sink” to collect it ourselves. When we contacted them for the next check-in asking not to give us a corresponding room, they replied that “we couldn’t have entered such a room”, completely ignoring the reality.
In the second room the situation was different but equally disappointing. The space was too small! Just where we put ourselves and our things. There was a separator in the bathroom this time, but again not in the toilet, while the water issue remained and again we had to clean them ourselves. Additionally, right above the shower, there were obvious metal elements between the wall and ceiling with wires to be seen, while the ceiling was worn out with trays to have fallen!
In both cases, basic benefits were lacking! There was no shampoo, no hairdryer, no refrigerator, just a TV.
The overall experience was disappointing and definitely does not meet what you expect from a hotel. The only really positive was the location (just in the city center) and the breakfast, which had a great variety and was very good!
Odgovor hotela
Napisano: 20. tra 2026.
Dear Thomas, Thank you for your feedback and for highlighting the breakfast and central location. We are a Lean Living concept hotel, focusing on smaller, space efficient rooms. We also offer larger room options, and upgrades are available depending on availability.
All rooms are equipped with shampoo, and if anything is missing, our reception is always available to assist. Hairdryers can also be borrowed from the front desk. Refrigerators are not included in the rooms, but important items can always be stored with us at reception. Thank you again for your feedback. We hope to have the opportunity to welcome you again in the future. Best regards, Alexis
All rooms are equipped with shampoo, and if anything is missing, our reception is always available to assist. Hairdryers can also be borrowed from the front desk. Refrigerators are not included in the rooms, but important items can always be stored with us at reception. Thank you again for your feedback. We hope to have the opportunity to welcome you again in the future. Best regards, Alexis
Skupine
Napisano: 27. kol 2026.
Boravak: kol, 2026
Poor Customer Service
Sadly the staff have no compassion and won't make any allowance for someone that has developed a major health condition. Even when offering a medical certificate a refund was refused. Partial refund also refused and no opportunity to move the booking to another date for when I might be well enough to go to the hotel.
Snimio anonimni putnik
Napisano: 26. kol 2026.
Boravak: kol, 2026
Clean room in a very good location. Reception staff helpful. Left luggage available in hotel. Nice breakfast.
Snimio anonimni putnik
Napisano: 26. kol 2026.
Boravak: kol, 2026
More like a hostel feeling than a hotel. Very worn out, not at all cozy, very empty room. No hair dryer, schampoo or other amenities. Shower curtain which feels unfresh for a hotel.
Breakfast very simple.
Breakfast very simple.
Izvrsna lokacija
Norra Vallgatan 54, Malmö, 21122, Švedska|1,05 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:00
Dobro je znati
Kućni ljubimci nisu dopušteni
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
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