Älvsjö Stadshotell
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Više o hotelu Älvsjö Stadshotell
Älvsjö Stadshotell
Objekt Älvsjö stadshotell sadrži smještaj s 3 zvjezdice, a smješten je u Stockholmu, na 3,5 km od znamenitosti Arena Ericsson Globe i 4,5 km od znamenitosti Višenamjenski stadion Tele2 Arena.
Napisano: 3. srp 2026.
Boravak: lip, 2026
5/5 place
Napisano: 25. srp 2026.
Boravak: srp, 2026
Receptionists threatening customers for asking to see housing rules in writing
Staff asked my visitor to leave after a short visit. I complied immediately - no argument, no issue. All I asked in return was one simple question at reception: what is the visitor policy? I got three different answers from three different staff members. Even the morning after, I received different information.
So I asked to see it in writing. That's when things turned. The owner and his son didn't produce a policy. Instead, they threatened to throw me out on the spot. The son's exact words: “This is Sweden, and the hotel is mine. I make the rules."
I no longer felt welcome or comfortable continuing my stay. I checked out the next morning and walked away from 8 paid nights.
Then came the refund process - handled, unbelievably, by the same son who had just threatened me. Every claim: rejected. I was eventually connected by phone to the hotel manager, who apologized for how I'd been treated and promised the refund would be processed the next day. I left my number with reception as instructed. Three days later - nothing. I was the one stuck chasing it, calling Booking.com again and again while the hotel went silent.
I don't mind rules. I mind being threatened for asking what they are. Book elsewhere. This is what happens when you hold this hotel accountable for its own policies: you get lectured about whose country you're in, intimidated into leaving, and then stonewalled every step of the way while trying to get back money you never should have had to fight for.
Napisano: 19. srp 2026.
Boravak: srp, 2026
Breakfast was great and staff were very friendly and helpful
Napisano: 7. tra 2026.
Boravak: ožu, 2026
Sweden's most expensive dog room? Good enough for a short overnight stay, possibly.
Napisano: 14. pro 2025.
Boravak: pro, 2025
Warning
Don't book here!!
Lokacija
20 Brunnbyvägen, Enskede-Årsta-Vantör, Stockholm, 120 44, Švedska|4,5 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
u dobi od 18 g. ili starije
23 € (SEK250) po osobi po noćenju
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Doručak je dostupan
Cijena doručka
Za više informacija obratite se hotelu
Vrijeme doručka
Pon – ned od 07:00 do 10:00

