Windjammer Landing Resort and Residences
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
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Više o hotelu Windjammer Landing Resort and Residences
Windjammer Landing Resort and Residences
Smješten na sjevernoj obali Svete Lucije, Windjammer Landing Resort and Residences ima pogled na kristalno čisto Karipsko more i može se pohvaliti uređenim vrtovima i slapovima, 6 vanjskih bazena i luksuznim spa centrom.
US
Napisano: 1. ruj 2026.
Boravak: ruj, 2026
A Brief Glimpse Into Paradise
We’re only a couple of days into our family vacation at Windjammer Landing in beautiful St. Lucia, and I can already say this place has been absolutely amazing!
From the time we arrived, the service has been impeccable. What has really stood out to us is the staff. Everyone we have encountered has been extremely friendly, welcoming and genuinely helpful. Not the forced "I work at a resort so I have to smile at you" friendly either. You really get the feeling that they want you to enjoy your time here.
The resort itself is beautiful, the views are incredible, and we have been enjoying every minute of just relaxing, spending time together as a family and taking in everything St. Lucia has to offer.
We also made a point of getting outside of the resort and spending some time in the local community. We picked up some souvenirs, talked with some of the local people and, of course, had to get some authentic St. Lucian cuisine. For me, that's part of traveling. I love a beautiful resort as much as anybody, but you have to get outside the gates and experience the people, food and culture of the island too.
And here's the crazy part...
We haven't even gotten to some of the biggest adventures yet!
We still have our catamaran trip and zip lining coming up, so apparently St. Lucia isn't finished with us yet.
If the first couple of days are any indication, this is going to be one of those family vacations that we'll be talking about for a long time.
Beautiful island. Beautiful resort. Great food. Outstanding service. Friendly people. Most importantly, quality time with my family.
Windjammer Landing, so far you are definitely living up to the hype. Five stars from the Montoute family! ⭐⭐⭐⭐⭐
And we're not even done yet! ❤️
Odgovor hotela
Napisano: 2. ruj 2026.
Warm Regards
Almando Rigby
General Manager
Napisano: 31. kol 2026.
Boravak: srp, 2026
Not a 5 star resort or value for money
The villa was very spacious with excellent views over the sea. The facilities were very good in that the villa provided a kitchen area, separate dining area and lounge from the spacious bedrooms. However, despite the space we very disappointed with the villa. It felt generally scruffy. The standard was well below any other 5 star resort villas we have stayed in. Other reviews mention poor maintenance and I would agree. We had door handles that would fall off in your hand, windows that couldn't close properly and doors that were too small from the frame leaving large gaps underneath or around as an example. The bathroom for our main bedroom was quite depressing. It felt like a prison cell with a small unattractive window high up in the ceiling. The tiles and grouting appeared grubby just from being to tired. Generally I felt everything was painted white within in an inch of it's life to make it look bright and as fresh as possible. If you book a pool villa it seems the quality of the pool is a bit hit and miss. Ours was in a dark corner and the tiles looked old and grubby. it was private but not at all welcoming. We saw much nicer pools in other villas but on the downside they were not very private from other passing guests.
On arrival, we also found that having booked a 2 bed villa we had been put in 3 bed villa but after we had arrived they blocked off one of the bedroom doorways, from within out villa, and put other guests in the third bedroom!!! in our mind this was a total no no. The hotel were very good about it when we complained and later, after someone had left, they opened it up again and didn't place anyone else in there - but really and truly it should never have happened in the first place.
Food in the restaurants was pretty good particularly the Italian and the grill but breakfast was awful - one of the worst we've experienced. The buffet was located in a back room that looked like an ex service kitchen and it was dark, had no windows or natural light. The selection was great if you wanted fried food but otherwise poor. Despite being told on our arrival about the huge amount of wonderful fruit in season on the island at the time, there was very little at breakfast. A little melon, sometimes pineapple and bananas. There wasn't any good fresh bread and the pastries were inedible.
We also found the grounds to be tatty. Around the housekeeping bin areas where they seemed to keep store items / linen etc, there was always rubbish about. in the 2 weeks we stayed there, we saw the same litter just left lying about for the whole stay.
In the most part, service at the hotel was very good. Most staff were very friendly and helpful. A special mention to Jean Pierre for his help and attentiveness, Matthew and Joshua in the upper deck and the wonderful front of house lady in the Italian. However, when the service did fall below expectations it did so quite dramatically. There were a few encounters with staff that were actually quite shocking and very rude - leaving us feeling very unwelcome. I won't mention any names.
We booked the hotel on the basis that on the website they advertise as well as a kids club, teens activities which we thought would be great to keep out son occupied. However, this simply doesn't exist. When we referenced this onsite no one seemed to know what we were talking about. There was a team who were about on the beach doing some activities but these were a bit hit and miss and not as advertised. A real disappointment. We have been to other hotels who promote this and do an excellent job.
The best feature of the hotel is the beach which is excellent with plenty of space and ample loungers for everyone. The beach attendants are very friendly and helpful but we got really fed up with staff from the spa constantly trying to drum up trade and sell treatments. The boat trip sellers were friendly but that got a bit tiresome too - especially considering the beach was private.
My husband and son regularly used the tennis courts and said they were excellent.
One final note - Do not consider staying without an all inclusive package. The all inclusive package is very good. Otherwise, costs at the resort are extortionate! It's more expensive than the Maldives and really not worth the prices charged. Food, drink, excursions everything is excessive compared to anywhere I have previously travelled.
In summary, you can have a good family holiday here on an all inclusive package - but is it worth the money and is it good value? - The answer has to be no! It is really not a 5 star resort. Maybe it's 5 star for St Lucia but definitely not for the rest of the world. We have paid the same price for other resorts in similarly sized villas, with all inclusive packages and the difference in the quality of the accommodation and the resort is not comparable at all. We wouldn't return.
St Lucia on the other hand is a very stunning island and well worth visiting
Odgovor hotela
Napisano: 2. ruj 2026.
We are grateful for your recognition of the team members who made a positive impact, and we will ensure your comments are shared with our leadership team. Feedback such as yours is invaluable, as it helps us identify opportunities to enhance our facilities, elevate our service, and continuously strive toward the exceptional standards our guests expect and deserve.
While we are disappointed that we did not earn your complete satisfaction, we appreciate your time, your feedback, and your visit to our beautiful island. We wish you and your family many wonderful future travels.
Warm Regards
Almando Rigby
General Manager
Napisano: 25. kol 2026.
Boravak: kol, 2026
Definitely Worth It!
Odgovor hotela
Napisano: 28. kol 2026.
We look forward to welcoming you back for another memorable vacation.
Warm Regards
Almando Rigby
General Manager
Napisano: 25. kol 2026.
Boravak: kol, 2026
Wonderful Windjammer (but very expensive!)
We are a well travelled family of 4 however we only took our 17 year old. We opted for a one bed villa and our son slept on a roll away bed that I requested in the lounge area. I heard the sofa bed wasn’t great and he’s really tall. It really would have been better with 2 bedrooms but the cost difference was huge. The villa was spacious and well equipped with a large terraced area and nicer than a normal hotel room in my opinion. Bed in the main bedroom was huge and super comfy - we slept very well. We were only 1 level up so our sea view was partial but this meant that we could walk up and down and not always rely on the shuttles (although the wait was never long and the drivers are very skilled getting in and out of very narrow places!) We were also right next to Papa Dons where there were some pools and a hot tub which no one used much.
Positives: the estate itself is stunning full of beautiful and well maintained flowers and trees and the view from the beach up the hillside is incredible. I’d have love to have seen the vista from further up. The main pool and jammers area was also really nice.
The staff work very hard and were always smiling - there are many people beavering away to make the place look great and give good service. Brandon on the beach and Jamal front of house were such gentlemen, they are a credit to Windjammer.
There were some nice little touches like flavoured water stations and treats such as fruit skewers handed out on the beach. The beach was a bit cloudy / seaweedy in places however the nature around it was phenomenal- my husband love snorkelling and said it was superb. There was also a resident heron, pelican and we saw a hummingbird!
My husband had a massage at the spa which was great.
Constructive feedback:
We weren’t on AI as we wanted to explore outside the resort. Cocktails etc were expected price, however some of the onsite dining was very over priced for the quality. We wanted to go to Papa Dons as right next door but not for those prices.
We had a couple of nights in our villa due to sickness (no fault of the hotel) and relied on the shop which is just extortionate, really no need to inflate that high. It left a bad feeling tbh. Ice creams at the hatch 17 dollars for 2 scoops!!! When I wasn’t well one day I ordered a mint tea by the pool 8 dollars for a teabag and hot water!!!!
The expectation on tipping over the added service charge needs to be much much clearer as everything purchased has to be signed for inc the breakfast buffet where we felt that staff were expecting something all the time. It’s not nice when you paid already for an expensive holiday. I’ve heard Sandals in St Lucia bans additional tips to make it easier. We did add extra tips occasionally but didn’t want to always feel we had to for every single thing.
Breakfast was of a reasonable standard however the coffee was dreadful. On occasion things appeared like small amounts of fresh mango and avocado - more local produce would have refreshed it a bit. The smoothies and fresh bread rolls were excellent though.
Service was a bit patchy more generally across the resort for example, sometimes we had water in the room sometimes not. Service on the beach was very slow when Brandon wasn’t around and simple food orders took nearly hour sometimes.
Overall it was a relaxing stay bar the illness but with these prices I probably wouldn’t come back. We ate much better outside for much less.
In summary it felt like a lower end 5 star with top end 5 star prices.
Tip bring cash either US dollars or EC which are used interchangeably if you want to go offsite, the taxi service was great (they even waited to bring us home sometimes) but they don’t take cards. It would be helpful if there was a cash point onsite for such a big hotel.
Odgovor hotela
Napisano: 28. kol 2026.
We equally value your candid feedback regarding pricing, dining value, and service consistency. We recognize that these factors play an important role in the overall guest experience, and we are sorry that some aspects of your stay did not provide the value you expected. Your feedback has been shared with our leadership team as we continually review and refine our offerings.
Thank you again for your thoughtful comments, and we hope to welcome you and your family back to Windjammer Landing in the future.
Warm Regards
Almando Rigby
General Manager
Napisano: 19. kol 2026.
Perfect Stay: 5 star
I recommend Windjammer Landing Villa Beach Resorts.
The staff were incredibly welcoming, check in was seamless , the room came with a pool and stunning view and was extremely comfortable. The steakhouse and Papa Dons restaurant was a must. The food was tasty. The staff were professional and extremely friendly.
Special mention of three staff members who enhanced that experience: Mario at water sports, Nickie and Joshua at the restaurants.
I left the hotel feeling relaxed and rested and wished my stay was longer
Odgovor hotela
Napisano: 20. kol 2026.
Warm Regards
Almando Rigby
General Manager
Izvrsna lokacija
Labrelotte Bay , Corinthe, 1, Sveta Lucija|1,29 km od centra grada
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Prijava od:
15:00
Odjava prije:
11:00
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