Grand Hotel les Trois Rois
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Više o hotelu Grand Hotel les Trois Rois
Grand Hotel les Trois Rois
Smješten u središtu starog grada Basela, na obali Rajne, Grand Hotel Les Trois Rois jedan je od najstarijih gradskih hotela u Europi, u kojem su odsjedale poznate osobe poput Napoleona, Elizabete II., Pabla Picassa, Thomasa Manna i drugih.
Napisano: 10. lip 2026.
Boravak: lip, 2026
Oh My Goodness! Beyond Fantastic!
The hotel itself is stunning; it is a living piece of history. Our room, with a balcony overlooking the Rhine was outstanding in every way. We so greatly appreciated the plates of treats that welcomed us, and enjoyed the complimentary fully stocked minibar. The heated towel rack and heated bathroom floor were decadent additions to an already amazing space. The bed was comfortable and the room very quiet.
Breakfast was a delight - so many delicious and visually appealing choices! Definitely try the sweets table - chocolate coated banana bread is scrumptious, and the cookies - yes, cookies for breakfast - were such a treat.
Our only regret was that our stay was just one night. Without question, we need to return to Basel and enjoy the Grand Hotel les Trois Rois for a much longer time.
Thanks to the entire staff for an outstanding experience!
Odgovor hotela
Napisano: 17. lip 2026.
Thank you very much for taking the time to share such a wonderful review.
Reading your kind words truly means a great honour to all of us. We are delighted to know that your stay at Grand Hotel Les Trois Rois was more than simply a visit to Basel and that you felt genuinely welcomed from the moment you arrived.
It is especially rewarding to hear that our Reception and Concierge teams helped make your stay memorable, whether through restaurant recommendations, local insights, or creating a personalised experience tailored to your interests. We will be sure to share your compliments with the entire team.
We are also pleased that you enjoyed your room overlooking the Rhine, the welcoming amenities, our breakfast selection, and the many thoughtful details that contributed to your comfort throughout your stay. Knowing that these small touches enhanced your experience is exactly what we strive for every day.
Your comment that Grand Hotel Les Trois Rois is "not just a place of lodging, but an immersive experience" is one of the greatest compliments we could receive. It perfectly reflects what we hope every guest will discover during their time with us.
While we wish your stay could have been longer, we are honoured that your visit has inspired a return to Basel. It would be our pleasure to welcome you back for a longer stay and to create many more memorable moments along the banks of the Rhine.
With our sincere thanks and warmest regards,
Stephanie Staubli
Quality Manager
Napisano: 31. srp 2026.
Beautiful old world hotel, some issues with the rooms.
The only caution I'd have is the rooms can vary widely. Yes, it's an old hotel, and they overall do a good job keeping up modern standards. But our party had three rooms of varying quality. My brother and his partner had a great room on the second floor overlooking the river. Beautiful, wiht high ceilings and air of spaciousness. My partner and I were on the fourth floor in a room overlooking the city. While the room was essentially the same size as my brother's, it was very different. It was room 410. Essentially, it felt like we were in an attic room, as the ceiling/roof of the building was slanted in the room, reducing the feeling of spaciousness. Indeed, I hit my head on the low slooping ceiling a number of times. Further, there were wood beams throughout the room that also prevented full spaciousness. My parents were in the adjacent room, 412, and it had similar issues. That said, the finishings were all nice and beautiful, just be aware that this can happen. Also, this is a broader note. There were no coffee makers in the rooms - like a nespresso machine or similar. This should be a standard amenity in a hotel of this caliber/ price point.
Otherwise, I really liked this hotel. It had history, luxury, and a great overall service ethic.
Odgovor hotela
Napisano: 3. kol 2026.
Thank you very much for taking the time to share such a thoughtful and detailed review of your stay with us.
It is a great pleasure to know how much you appreciated our location on the banks of the Rhine, the views from our public areas and terrace, the quality of our breakfast, and, above all, the warmth, professionalism, and care shown by our team. Your generous words mean a great deal to us, and we will be delighted to share them with our colleagues.
At the same time, we are truly sorry to learn that your room, as well as your parents’ room, did not provide the same sense of space and comfort as the river-facing room occupied by your brother and his partner. Due to the historic architecture of our building, the layout and character of our rooms can indeed vary considerably. Nevertheless, we sincerely regret that the sloping ceilings and exposed beams caused you discomfort and that you hit your head on several occasions. This is certainly not the experience we would wish for any of our guests.
We also greatly appreciate your comment regarding the absence of coffee machines in the rooms. Your observation is entirely understandable, particularly given the expectations associated with a hotel of our category, and we have shared this valuable feedback with the relevant departments for further consideration.
Thank you once again for your appreciation of the history, atmosphere, culinary offering, and service culture of the Grand Hotel Les Trois Rois. We are especially grateful that, despite the concerns regarding your room, you enjoyed your overall experience with us.
It would be a true pleasure to welcome you and your family back to Les Trois Rois. On a future visit, our team would be delighted to assist you personally in selecting a room whose layout and character best suit your preferences.
With our warmest regards
Stephanie Staubli
Quality Manager
Napisano: 24. srp 2026.
Excellence
A large establishment with a long history that keeps up with the times quite naturally and without pomp. Bravo!
Sometimes a few words say more than many: We thank the whole team from the bottom of our hearts.
Odgovor hotela
Napisano: 27. srp 2026.
Von Herzen vielen Dank für Ihre aussergewöhnlich wertschätzenden Worte.
Ihre Rückmeldung erfüllt uns mit grosser Freude und berührt uns sehr. Dass Sie die Gastfreundschaft, Herzlichkeit und Liebe zum Detail in so vielen Bereichen unseres Les Trois Rois wahrgenommen und Ihren Aufenthalt rundum genossen haben, bedeutet unserem gesamten Team ausserordentlich viel.
Unser traditionsreiches Haus mit seiner langen Geschichte behutsam weiterzuentwickeln und zugleich seine besondere Seele zu bewahren, ist uns eine Herzensangelegenheit. Umso schöner ist es für uns, dass Sie genau diese Verbindung aus Tradition und Eleganz so positiv erlebt haben.
Wir danken Ihnen nochmals von Herzen und hoffen auf ein baldiges Wiedersehen mit Ihnen.
Mit herzlichen Grüssen
Stephanie Staubli
Quality Manager
Napisano: 29. lip 2026.
Boravak: lip, 2026
LOVED
Odgovor hotela
Napisano: 1. srp 2026.
Thank you so much for your wonderful and heartfelt feedback.
We are truly delighted to hear that you enjoyed your stay with us, from our public areas and restaurants to the comfort of your quiet room and balcony. Your kind words about our team mean a great honour to us, as creating warm, attentive and memorable experiences for our guests is at the heart of everything we do.
It would be our great pleasure to welcome you back to Les Trois Rois again soon.
With warmest regards
Stephanie Staubli
Quality Manager
Napisano: 5. lip 2026.
Boravak: lip, 2026
Best terrace on the Rhine.
Beautiful view.
Good service.
Even charging an e-cigarette is possible.
Odgovor hotela
Napisano: 17. lip 2026.
Vielen herzlichen Dank für Ihre so wunderbare Nachricht!
Es freut uns sehr, dass Sie mit uns zufrieden sind. In dem Sinne freuen wir uns auf ein baldiges Wiedersehen mit Ihnen!
Mit herzlichen Grüssen aus dem Les Trois Rois
Stephanie Staubli
Quality Manager
Izvrsna lokacija
Rheinsprung 4, Basel, 4001, Švicarska|0,4 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
u dobi od 5 g. ili mlađe
Besplatno
Kućni ljubimci dopušteni uz dodatnu naknadu
Doručak je dostupan
Cijena doručka
59 € (oko 55 CHF osobi)
Vrijeme doručka
Pon – pet od 06:00 do 10:30
Cash
