Hotel Schweizerhof Bern & Spa
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Djeca | U ovom hotelu djeca su dobrodošla |
Više o hotelu Hotel Schweizerhof Bern & Spa
Hotel Schweizerhof Bern & Spa
Hotel Schweizerhof Bern & Spa je povijesni hotel s pet zvjezdica smješten u srcu Berna u Švicarskoj. Nudi luksuzne sobe i apartmane, spa centar, poznatu Jack's Brasserie, Sky Terrace, Cigar Lounge i Lobby Lounge Bar.
Recenzije od 
Parovi
DE
Napisano: 13. srp 2026.
Chandeliers and city soiree...
My husband and I spent two nights at the Hotel Schweizerhof Bern & Spa. It was our first visit to Bern, and the occasion was my birthday. Since we were taking the train from Frankfurt Airport to Switzerland, the Schweizerhof's location was excellent for us. The rail station is literally steps away from the hotel.
Since it was a special occasion, I booked a junior suite. It was mostly very comfortable, with a sitting room, a bedroom, and a nicely appointed bathroom complete with a rainfall shower, a large tub, and what appeared to be television on the wall. The bed and linens were comfortable, and although I didn't have a chance to use it, the desk also appeared to be good for doing work. The room also had electric rollladens.
The one thing I didn't care for in the room were the two chandeliers. My husband and I don't like overhead lighting. We prefer to use lamps. We were not able to use the lamps in the room without also turning on the chandeliers, which were very bright. The reception did send a technician up to see what he could do, but unfortunately, the chandelier lights were hardwired.
I enjoyed the breakfast in Jack's Brasserie. The made to order dishes were excellent, but I really liked Phillippe, the waiter, who made my birthday extra special. He brought out a really delicious chocolate mousse cake and a lovely card from the staff. He's a real gem, especially at breakfast!
One thing to be aware of is that the hotel is right in the center of town. If there is an event going on, you will hear noise. We happened to be at the hotel during Bern's annual city fest, and the noise went on all night. But this isn't the hotel's fault. I just mention it it for anyone who is a light sleeper. I'm sure when there's no city party, the room is quiet enough.
I enjoyed the Bernese bear that was presented to us at checkout. The little bear shaped almond cake was a nice treat! Overall, we enjoyed our stay and would book again.
Since it was a special occasion, I booked a junior suite. It was mostly very comfortable, with a sitting room, a bedroom, and a nicely appointed bathroom complete with a rainfall shower, a large tub, and what appeared to be television on the wall. The bed and linens were comfortable, and although I didn't have a chance to use it, the desk also appeared to be good for doing work. The room also had electric rollladens.
The one thing I didn't care for in the room were the two chandeliers. My husband and I don't like overhead lighting. We prefer to use lamps. We were not able to use the lamps in the room without also turning on the chandeliers, which were very bright. The reception did send a technician up to see what he could do, but unfortunately, the chandelier lights were hardwired.
I enjoyed the breakfast in Jack's Brasserie. The made to order dishes were excellent, but I really liked Phillippe, the waiter, who made my birthday extra special. He brought out a really delicious chocolate mousse cake and a lovely card from the staff. He's a real gem, especially at breakfast!
One thing to be aware of is that the hotel is right in the center of town. If there is an event going on, you will hear noise. We happened to be at the hotel during Bern's annual city fest, and the noise went on all night. But this isn't the hotel's fault. I just mention it it for anyone who is a light sleeper. I'm sure when there's no city party, the room is quiet enough.
I enjoyed the Bernese bear that was presented to us at checkout. The little bear shaped almond cake was a nice treat! Overall, we enjoyed our stay and would book again.
Odgovor hotela
Napisano: 15. srp 2026.
Thank you very much for taking the time to share your wonderful review.
We are delighted that you chose to celebrate your birthday with us and that you enjoyed our location, your Junior Suite, and the breakfast at Jack's Brasserie. A special thank you for your kind words about Philippe. We are pleased to share your compliments with him and the entire team. Everyone will be delighted to know they contributed to making your birthday so memorable.
We also appreciate your feedback regarding the room lighting. We regret that the chandeliers could not be adjusted to your preference and have shared your comments with the relevant team for future consideration.
Thank you again for your valuable feedback. We are delighted that you enjoyed your stay overall and look forward to welcoming you back to the Hotel Schweizerhof Bern & Spa on your next visit to Bern.
Warm regards,
Your Team at Hotel Schweizerhof Bern & Spa
We are delighted that you chose to celebrate your birthday with us and that you enjoyed our location, your Junior Suite, and the breakfast at Jack's Brasserie. A special thank you for your kind words about Philippe. We are pleased to share your compliments with him and the entire team. Everyone will be delighted to know they contributed to making your birthday so memorable.
We also appreciate your feedback regarding the room lighting. We regret that the chandeliers could not be adjusted to your preference and have shared your comments with the relevant team for future consideration.
Thank you again for your valuable feedback. We are delighted that you enjoyed your stay overall and look forward to welcoming you back to the Hotel Schweizerhof Bern & Spa on your next visit to Bern.
Warm regards,
Your Team at Hotel Schweizerhof Bern & Spa
Obitelji
Napisano: 14. srp 2026.
This Hotel and Vivienne are On her Majesty Secret Service.
Old charm, high standards, well dressed and behaving personnel, very nice guest room - great idea the James Bond Experience - elegant lunge bar. Very nice location.
This hotel lives up to the standard and expectation of high class Swiss hotels.
To be mentioned Ms. Vivienne, who went the extra mile with kindness and professionality in order to accomodate a request I had. She's an asset to this property.
As you may know, a scene "007 On her majesty's secret service" was shot here - on the balcony of room 411. The Schweizerhof Bern and Spa will bring it all back to its guests.
This hotel lives up to the standard and expectation of high class Swiss hotels.
To be mentioned Ms. Vivienne, who went the extra mile with kindness and professionality in order to accomodate a request I had. She's an asset to this property.
As you may know, a scene "007 On her majesty's secret service" was shot here - on the balcony of room 411. The Schweizerhof Bern and Spa will bring it all back to its guests.
Odgovor hotela
Napisano: 15. srp 2026.
Thank you very much for your exceptional review.
We are delighted to hear that you enjoyed the high standards of the Hotel Schweizerhof Bern & Spa. It is wonderful to know that our James Bond experience, our Lobby Lounge Bar, and our location contributed to making your stay memorable.
A special thank you for your kind words about Vivienne. We are truly pleased to hear that she went the extra mile with her warm and professional approach. We will gladly share your compliments with her – they are a wonderful recognition of her dedication.
We are proud of our connection to the iconic James Bond history and are delighted that you enjoyed this special part of our heritage.
We look forward to welcoming you back and creating another memorable experience for you.
Warm regards,
Your Team at Hotel Schweizerhof Bern & Spa
We are delighted to hear that you enjoyed the high standards of the Hotel Schweizerhof Bern & Spa. It is wonderful to know that our James Bond experience, our Lobby Lounge Bar, and our location contributed to making your stay memorable.
A special thank you for your kind words about Vivienne. We are truly pleased to hear that she went the extra mile with her warm and professional approach. We will gladly share your compliments with her – they are a wonderful recognition of her dedication.
We are proud of our connection to the iconic James Bond history and are delighted that you enjoyed this special part of our heritage.
We look forward to welcoming you back and creating another memorable experience for you.
Warm regards,
Your Team at Hotel Schweizerhof Bern & Spa
Snimio anonimni putnik
Napisano: 29. lip 2026.
Boravak: lip, 2026
The hotel rooms were great and luxuries. The staff was very helpful and did everything to ensure that we had a great stay. The only issue was the AC, it did not blow any cold air and the thermostat in the room did not want to go below 20 degrees. Switzerland was having a heat wave so it would have been nice to cool off in the room.
Snimio anonimni putnik
Napisano: 17. lip 2026.
Boravak: lip, 2026
All staffs are helpful and kind. The room was exceptionally well maintained and clean. We spent a very happy night in this hotel. One minor issue was during a shower, splashing water came out of the shower door and creating a small pool out side of shower room. Other than everything was excellent.
Parovi
Napisano: 21. svi 2026.
Boravak: svi, 2026
Mostly glorious stay with one questionable issue
Mostly great stay at one of the best hotels in the city. Very spacious room, luxurious bathroom products, overall accommodations. Turndown service and housecleaning was excellent.
Front desk service was top notch, warm and friendly. Location is perfect if you are planning to use train system for daytripping out of the city. Jungfraujoch was a bucket list experience and the hike down from Eigergletscher to Grindelwald at the height of spring was a storybook experience. Our stay was almost perfect at the Schweizerhof.
The security person in the foyer did aggressively ask us when we were returning to the hotel at 11:00pm one night if we were actually guests of the hotel as we were entering the front door. He seemed suspicious and acted like he didn’t believe we belonged at the hotel.
It did feel like we were 'singled out' because one of us is a person of color, a mixed race person. We understand this is an issue in Switzerland and probably around Europe. It certainly is in the US. But we clearly entered the hotel and had room cards to go up the elevator, so the question felt unnecessary, hostile and racially motivated. After showing him the room card we were able to come upstairs. But he didn’t apologize or welcome us back to the hotel. Perhaps it is the policy of the hotel to ask guests after a certain time of day upon entering if they “belong” at the hotel. But it didn't go over well with us and left a bad taste in our mouths about the otherwise wonderful stay.
Front desk service was top notch, warm and friendly. Location is perfect if you are planning to use train system for daytripping out of the city. Jungfraujoch was a bucket list experience and the hike down from Eigergletscher to Grindelwald at the height of spring was a storybook experience. Our stay was almost perfect at the Schweizerhof.
The security person in the foyer did aggressively ask us when we were returning to the hotel at 11:00pm one night if we were actually guests of the hotel as we were entering the front door. He seemed suspicious and acted like he didn’t believe we belonged at the hotel.
It did feel like we were 'singled out' because one of us is a person of color, a mixed race person. We understand this is an issue in Switzerland and probably around Europe. It certainly is in the US. But we clearly entered the hotel and had room cards to go up the elevator, so the question felt unnecessary, hostile and racially motivated. After showing him the room card we were able to come upstairs. But he didn’t apologize or welcome us back to the hotel. Perhaps it is the policy of the hotel to ask guests after a certain time of day upon entering if they “belong” at the hotel. But it didn't go over well with us and left a bad taste in our mouths about the otherwise wonderful stay.
Odgovor hotela
Napisano: 25. svi 2026.
Thank you very much for taking the time to share such detailed feedback.
We are delighted to read that you enjoyed so many aspects of your stay, from the room and amenities to the housekeeping service, our front desk team, and our central location. It is especially rewarding to know that your visit to Jungfraujoch and the Bernese Oberland became such memorable highlights of your trip.
At the same time, we are sorry to learn that your otherwise wonderful stay was overshadowed by an interaction that left you feeling uncomfortable.
Please allow us to assure you that we strongly reject any form of discrimination and that the situation you describe was in no way motivated by race, ethnicity, or personal background. Our security team is instructed to remain vigilant during late evening hours and, when deemed necessary, to verify whether individuals entering the property are guests of the hotel. This procedure is solely intended to ensure the safety and security of our guests and staff.
That being said, we sincerely regret that the interaction was perceived as unfriendly or unwelcoming. We fully understand how the manner in which such a request is communicated can make a significant difference, and we are sorry that the encounter left a negative impression.
We appreciate you bringing this to our attention and will use your feedback as an opportunity to reinforce the importance of courteous and respectful communication in all guest interactions.
Thank you again for your balanced and thoughtful review. We are pleased that you otherwise had such an enjoyable stay and hope to have the opportunity to welcome you back in the future.
Warm regards,
Your Team at Hotel Schweizerhof Bern & Spa
We are delighted to read that you enjoyed so many aspects of your stay, from the room and amenities to the housekeeping service, our front desk team, and our central location. It is especially rewarding to know that your visit to Jungfraujoch and the Bernese Oberland became such memorable highlights of your trip.
At the same time, we are sorry to learn that your otherwise wonderful stay was overshadowed by an interaction that left you feeling uncomfortable.
Please allow us to assure you that we strongly reject any form of discrimination and that the situation you describe was in no way motivated by race, ethnicity, or personal background. Our security team is instructed to remain vigilant during late evening hours and, when deemed necessary, to verify whether individuals entering the property are guests of the hotel. This procedure is solely intended to ensure the safety and security of our guests and staff.
That being said, we sincerely regret that the interaction was perceived as unfriendly or unwelcoming. We fully understand how the manner in which such a request is communicated can make a significant difference, and we are sorry that the encounter left a negative impression.
We appreciate you bringing this to our attention and will use your feedback as an opportunity to reinforce the importance of courteous and respectful communication in all guest interactions.
Thank you again for your balanced and thoughtful review. We are pleased that you otherwise had such an enjoyable stay and hope to have the opportunity to welcome you back in the future.
Warm regards,
Your Team at Hotel Schweizerhof Bern & Spa
Izvrsna lokacija
Bahnhofplatz 11, Bern, 3001, Švicarska|0,34 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
u dobi od 3 do 5 g.
70 € (CHF65) po osobi po noćenju
u dobi od 12 g. ili starije
92 € (CHF85) po osobi po noćenju
u dobi od 6 do 11 g.
81 € (CHF75) po osobi po noćenju
u dobi od 2 g. ili mlađe
Besplatno
Kućni ljubimci dopušteni uz dodatnu naknadu
Doručak je dostupan
Vrijeme doručka
sub – ned od 06:30 do 10:30, Pon – pet od 06:30 do 10:00
Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Please note that a deposit of CHF 200 per day will be blocked on the guests' credit card upon arrival to guarantee for incidentals. Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport). Opening hours at the spa: Monday to Thursday: 11.00 am to 8.00 pm, Friday 11.00 am to 9.00 pm, Saturday 9.00 am to 8.00 pm and Sunday 9.00 am to 8.00 pm. Friday to Sunday we have Spa Slots that may be reserved in advance. Please note that children under 12 years are only allowed in the spa area from 4:00 pm until 5:00 pm and need to be accompanied by an adult. Children from 12 to 16 years of age in the company of an adult have unlimited access to the spa area. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
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