Hotel Corvatsch - Web Check-in
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 10:30 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Više o hotelu Hotel Corvatsch - Web Check-in
Hotel Corvatsch - Web Check-in
Objekt Hotel Corvatsch - Web Check-in nudi smještaj u St. Moritzu, a nalazi se u krugu od 1,9 km od znamenitosti Željeznički kolodvor St. Moritz i 8,2 km od znamenitosti Golf-teren Engadin Golf Samedan & Zuoz-Madulain.
Recenzije od 
Obitelji
Napisano: 28. sij 2026.
Boravak: sij, 2026
Much difficulty in reception
In addition to the room have little Warming. And I got cold. It makes no sense to be the client making the reception. I waited for hours for the room ready. Loaded with bags. I didn't get room msg ready. I came back and had no way in. There were no multiple languages to explain how to check in. I had to walk quite a bit to another hotel loaded to go get the key to the room. It makes no sense.
Odgovor hotela
Napisano: 5. velj 2026.
Caro Ijmm27,
Lamentamos imensamente a experiência negativa que teve durante a sua estadia no Hotel Corvatsch. Pedimos sinceras desculpas pelo aquecimento insuficiente no quarto e pelos problemas que enfrentou durante o check-in.
É fundamental para nós garantir que todos os hóspedes tenham uma estadia confortável e tranquila e, claramente, não conseguimos proporcionar isso. Vamos investigar o incidente de forma abrangente para melhorar os nossos procedimentos.
Entendemos que a situação com a recepção e a necessidade de buscar a chave em outro local foi uma grande inconveniência. Estamos comprometidos em melhorar a nossa comunicação e logística para evitar que situações semelhantes ocorram no futuro. O hotel tem como objetivo fornecer instruções claras em várias línguas e iremos reforçar esta prática.
É nossa esperança que nos dê uma nova oportunidade para demonstrar uma experiência significativamente melhorada.
Cumprimentos cordiais
Hotel Corvatsch
Lamentamos imensamente a experiência negativa que teve durante a sua estadia no Hotel Corvatsch. Pedimos sinceras desculpas pelo aquecimento insuficiente no quarto e pelos problemas que enfrentou durante o check-in.
É fundamental para nós garantir que todos os hóspedes tenham uma estadia confortável e tranquila e, claramente, não conseguimos proporcionar isso. Vamos investigar o incidente de forma abrangente para melhorar os nossos procedimentos.
Entendemos que a situação com a recepção e a necessidade de buscar a chave em outro local foi uma grande inconveniência. Estamos comprometidos em melhorar a nossa comunicação e logística para evitar que situações semelhantes ocorram no futuro. O hotel tem como objetivo fornecer instruções claras em várias línguas e iremos reforçar esta prática.
É nossa esperança que nos dê uma nova oportunidade para demonstrar uma experiência significativamente melhorada.
Cumprimentos cordiais
Hotel Corvatsch
Parovi
Napisano: 16. sij 2026.
Boravak: sij, 2026
Bad experience
Location far from the center, there is no frigobar, to check-in we had to go to another hotel to do, after cleaning the room smells awful
Odgovor hotela
Napisano: 18. sij 2026.
Prezada Marianna B,
Lamentamos sinceramente saber que sua experiência no Hotel Corvatsch não atendeu às suas expectativas. Agradecemos seus comentários, pois eles são fundamentais para que possamos melhorar nossos serviços.
Em relação à localização do hotel, sabemos que pode não ser conveniente para todos os hóspedes. Sobre a ausência do frigobar, entendemos que possa ter sido um inconveniente e consideraremos suas observações para futuras melhorias. O check-in no Hotel Corvatsch pode ser feito online através do telemóvel ou no local, no quiosque de autoatendimento. Pedimos desculpas pelo facto de isso não ter funcionado no seu caso e de ter sido necessário procurar o hotel parceiro para obter ajuda.
Quanto ao cheiro no quarto após a limpeza, pedimos desculpas por essa experiência desagradável. Nossa equipe de limpeza é orientada a manter um alto padrão de limpeza e frescor nos quartos, e vamos reforçar estas diretrizes com eles para evitar que situações como esta se repitam.
Esperamos sinceramente ter a oportunidade de recebê-la novamente em nosso hotel e proporcionar uma estadia que atenda melhor às suas expectativas.
Atenciosamente,
Hotel Corvatsch
Lamentamos sinceramente saber que sua experiência no Hotel Corvatsch não atendeu às suas expectativas. Agradecemos seus comentários, pois eles são fundamentais para que possamos melhorar nossos serviços.
Em relação à localização do hotel, sabemos que pode não ser conveniente para todos os hóspedes. Sobre a ausência do frigobar, entendemos que possa ter sido um inconveniente e consideraremos suas observações para futuras melhorias. O check-in no Hotel Corvatsch pode ser feito online através do telemóvel ou no local, no quiosque de autoatendimento. Pedimos desculpas pelo facto de isso não ter funcionado no seu caso e de ter sido necessário procurar o hotel parceiro para obter ajuda.
Quanto ao cheiro no quarto após a limpeza, pedimos desculpas por essa experiência desagradável. Nossa equipe de limpeza é orientada a manter um alto padrão de limpeza e frescor nos quartos, e vamos reforçar estas diretrizes com eles para evitar que situações como esta se repitam.
Esperamos sinceramente ter a oportunidade de recebê-la novamente em nosso hotel e proporcionar uma estadia que atenda melhor às suas expectativas.
Atenciosamente,
Hotel Corvatsch
Parovi
Napisano: 15. sij 2026.
Boravak: sij, 2026
St Moritz stay
We spent 2 nights here as travelling on the Bernina Express. Booked directly online but email from the hotel confirming had a link that was corrupt. Received a 2nd email with check in link a week before arrival date and again had a corrupt check in link, had to contact the Reine and Laudinella group emails to resolve but both very slow to respond, was promised a link via whats app that was slow to arrive. Requested a kettle and extra pillows but none were present. Found out from another guest at departure there was a Spa in the Laudinella we could use but no info at the Corvatsch about it. Rooms are dated and lacking a fridge. Very small shower and grubby carpets.
However, the restaurant served high quality food and very attentive staff. Breakfast was very good with a wide selection of food on offer. The shuttle bus to the station was very good. Would i stay again ? probably not but i'd definitely visit the restaurant again.
However, the restaurant served high quality food and very attentive staff. Breakfast was very good with a wide selection of food on offer. The shuttle bus to the station was very good. Would i stay again ? probably not but i'd definitely visit the restaurant again.
Odgovor hotela
Napisano: 18. sij 2026.
Dear T W,
Thank you for taking the time to share your experience at Hotel Corvatsch. We sincerely apologize for the inconveniences you faced during your stay, particularly with the booking confirmation and check-in process. We are currently reviewing our communication systems to ensure a more efficient response in the future. We regret that your requests for a kettle and extra pillows were not fulfilled and will make sure our team is more attentive to guest requests going forward.
We apologize for the lack of information regarding the use of the Spa in the Laudinella and will look into better informing our guests about available amenities.
We are pleased to hear that you enjoyed the quality of the food at our restaurant and found the breakfast selection satisfying along with the convenience of the shuttle service. We would be delighted to welcome you back to our restaurant in the future.
Kind regards,
Your hotel Corvatsch team
Thank you for taking the time to share your experience at Hotel Corvatsch. We sincerely apologize for the inconveniences you faced during your stay, particularly with the booking confirmation and check-in process. We are currently reviewing our communication systems to ensure a more efficient response in the future. We regret that your requests for a kettle and extra pillows were not fulfilled and will make sure our team is more attentive to guest requests going forward.
We apologize for the lack of information regarding the use of the Spa in the Laudinella and will look into better informing our guests about available amenities.
We are pleased to hear that you enjoyed the quality of the food at our restaurant and found the breakfast selection satisfying along with the convenience of the shuttle service. We would be delighted to welcome you back to our restaurant in the future.
Kind regards,
Your hotel Corvatsch team
Snimio anonimni putnik
Napisano: 26. pro 2025.
Boravak: pro, 2025
The room and staff was awesome. Excellent service and the location is perfect. However, needs improvement. The first thing they need to improve is the communication. They need to provide better instruction and guidance. They need to explain how the purchased food works. They need to let the guests in advance that they need to make reservations for diner. They need to improve the wifi connection, it was very badly.
Obitelji
Napisano: 12. lis 2025.
Boravak: lis, 2025
Here savings are made on service personnel at the expense of the guest
We had the following experience when checking in at Hotel Corvatsch:
The reception is not staffed, at the phone number given at the reception we let 15 minutes ring without anyone answering the phone, the staff member brought out of the restaurant, who, since she was the only service in the restaurant at the time, did not have much time for us, could not help us with the digital check-in either – it worked for her just as little as it did for us. So we went to the reception 225m away from the hotel described by the service and got non-working key cards there, all 2 times. On the third occasion, each time a path of 2x225m=450m, a member of the hotel staff came with a master key so that we do not have to stand on the hallway with our luggage if the key cards do not work again. We could not redeem the glass of Prosecco offered “generously” per affected guest, because we were ignored when we tried to redeem it in the restaurant.
The telephone number and the service in the restaurant were mentioned in the reply letter to the tour operator, to whom I have of course described this incident, as an alternative to the reception staff.
The reception is not staffed, at the phone number given at the reception we let 15 minutes ring without anyone answering the phone, the staff member brought out of the restaurant, who, since she was the only service in the restaurant at the time, did not have much time for us, could not help us with the digital check-in either – it worked for her just as little as it did for us. So we went to the reception 225m away from the hotel described by the service and got non-working key cards there, all 2 times. On the third occasion, each time a path of 2x225m=450m, a member of the hotel staff came with a master key so that we do not have to stand on the hallway with our luggage if the key cards do not work again. We could not redeem the glass of Prosecco offered “generously” per affected guest, because we were ignored when we tried to redeem it in the restaurant.
The telephone number and the service in the restaurant were mentioned in the reply letter to the tour operator, to whom I have of course described this incident, as an alternative to the reception staff.
Odgovor hotela
Napisano: 16. lis 2025.
Guten Tag Herr Björn M.,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen im Hotel Corvatsch mit uns zu teilen. Es tut uns aufrichtig leid zu hören, dass Ihr Aufenthalt nicht den gewünschten Erwartungen entsprochen hat, insbesondere im Hinblick auf den Check-in-Prozess und den Service im Restaurant.
Bitte akzeptieren Sie unsere aufrichtige Entschuldigung für die Unannehmlichkeiten, die Ihnen durch die nicht besetzte Rezeption und die Probleme mit den Schlüsselkarten entstanden sind. Wir verstehen, wie frustrierend dies gewesen sein muss, besonders nach mehreren vergeblichen Versuchen. Auch für die Wartezeit und die fehlende Unterstützung beim Einlösen des versprochenen Glas Prosecco bitten wir um Entschuldigung.
Wir bemühen uns stets, einen hohen Servicestandard zu wahren und unsere Mitarbeiter werden regelmässig geschult, um solche Situationen zu vermeiden. Ihre Schilderung ist für uns äusserst wichtig, da sie uns hilft, unsere Dienstleistungen zu verbessern. Wir haben bereits damit begonnen, die Prozesse zu überprüfen, um sicherzustellen, dass solche Vorfälle in Zukunft vermieden werden.
Herzliche Grüsse,
Ihr Hotel Corvatsch Team
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen im Hotel Corvatsch mit uns zu teilen. Es tut uns aufrichtig leid zu hören, dass Ihr Aufenthalt nicht den gewünschten Erwartungen entsprochen hat, insbesondere im Hinblick auf den Check-in-Prozess und den Service im Restaurant.
Bitte akzeptieren Sie unsere aufrichtige Entschuldigung für die Unannehmlichkeiten, die Ihnen durch die nicht besetzte Rezeption und die Probleme mit den Schlüsselkarten entstanden sind. Wir verstehen, wie frustrierend dies gewesen sein muss, besonders nach mehreren vergeblichen Versuchen. Auch für die Wartezeit und die fehlende Unterstützung beim Einlösen des versprochenen Glas Prosecco bitten wir um Entschuldigung.
Wir bemühen uns stets, einen hohen Servicestandard zu wahren und unsere Mitarbeiter werden regelmässig geschult, um solche Situationen zu vermeiden. Ihre Schilderung ist für uns äusserst wichtig, da sie uns hilft, unsere Dienstleistungen zu verbessern. Wir haben bereits damit begonnen, die Prozesse zu überprüfen, um sicherzustellen, dass solche Vorfälle in Zukunft vermieden werden.
Herzliche Grüsse,
Ihr Hotel Corvatsch Team
Vrlo dobra lokacija
Via Tegiatscha 1, St. Moritz Samedan, 7500, Švicarska|0,91 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
10:30
Dobro je znati
U ovom hotelu djeca su dobrodošla
u dobi od 12 g. ili starije
108 € (CHF100) po osobi po noćenju
u dobi od 3 do 11 g.
65 € (CHF60) po osobi po noćenju
u dobi od 2 g. ili mlađe
Besplatno
Kućni ljubimci nisu dopušteni
Doručak je dostupan
Vrijeme doručka
Pon – ned od 08:00 do 10:30
Our Hotel Corvatsch is the annex of our hotels and part of the Laudinella hotel group. Our front desk is not occupied. Check-in (and check-out) can be done online or via the self check-in desk at the hotel. For assistance, you can call one of the numbers displayed on the front desk screen, our reception team at the partner hotel Reine Victoria (2 min walking distance) will by happy to assist you. In case of late arrival we thank you for informing us beforehand. Our hotel is operated cashless (also no money exchange). All major credit and debit cards and Twint are accepted for payment.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
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Hotel Corvatsch - Web Check-in: često postavljana pitanja
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