COSI Samui Chaweng Beach
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Više o hotelu COSI Samui Chaweng Beach
COSI Samui Chaweng Beach
COSI Samui Chaweng Beach nudi smještaj u Koh Samuiju. Besplatno privatno parkiralište dostupno je u okviru objekta. Objekt također uključuje snack bar Café 247 gdje se gosti mogu opustiti ili popiti piće. Svaka soba ima TV ravnog ekrana.
Napisano: 19. lip 2026.
Boravak: lip, 2026
My 6th Stay and Still Impressed
The rooms are clean, modern, and comfortable. The bed is very comfortable, and the overall atmosphere is perfect for a relaxing stay. The staff are always friendly, helpful, and welcoming, making every visit feel special.
I really enjoy the convenience, the vibe, and the service here. After 6 stays, COSI Samui Chaweng Beach is still one of my favorite choices whenever I visit Samui. I will definitely come back again.
Odgovor hotela
Napisano: 1. srp 2026.
Thank you so much for your wonderful review and for choosing COSI Samui Chaweng Beach for your 6th stay with us!
We are delighted to know that you continue to enjoy our location, comfortable rooms, relaxing atmosphere, and friendly service. Your loyalty and kind words mean a lot to our team and inspire us to keep creating memorable experiences for our guests.
Thank you for making us one of your favorite places to stay in Samui. We look forward to welcoming you back for your 7th stay and many more visits to come!
Warm regards,
Sarawut Limsuwan, General Manager
Napisano: 21. srp 2026.
Best hotel
Napisano: 17. srp 2026.
Basic Hotel
I stayed here with my family for a couple of nights in July because our other hotel wasn’t available.
It’s a very basic standard room, clean-ish, although I found a toenail in my bed and hairs in the bathroom.
Good location for shops and restaurants.
Would recommend for families or couple unless you are backpackers looking for standard level accommodation.
Napisano: 14. srp 2026.
The customer service could be improved
We checked in for one night and asked whether our room would be available if we decided to extend our stay by another night. The receptionist told us that the same room was available, so we said we would confirm later once we had made a decision.
About 15-20 minutes later, we called reception to book the extra night, but the same receptionist suddenly told us the room was no longer available. We were confused but accepted it and said, "Never mind."
Less than five minutes later, we received a message via Line saying that the room was available for another night and that we could transfer the payment if we wanted to book it. We called reception again to confirm whether the room was actually available. The same receptionist then replied, "Yes, you can have it. Would you like to book it?" (In Thai, she said, "ก็ให้ได้ค่ะ จะเอาไหมคะ") in an unfriendly tone.
The inconsistent information was frustrating enough, but the receptionist's attitude and the way she spoke to us were very unprofessional. Because of this poor customer service, we were extremely disappointed and decided not to extend our stay.
The management team should take this matter seriously.
We checked in on the evening of 13th July, we hope this information helps identify the receptionist who assisted us. Her handling of the situation and the way she spoke to us fell well below the standard of customer service we expected.
Napisano: 15. lip 2026.
Boravak: lip, 2026
Absolutely atrocious.
In addition, the windows were noticeably dirty and in need of cleaning. Basic amenities that are commonly expected, such as facial tissues, were also not provided.
The only positive aspect of this property is its location, with convenient access to Central Samui. Unfortunately, a good location cannot compensate for a lack of basic cleanliness and attention to guest comfort. Based on my experience, the property fell well below acceptable standards.
Izvrsna lokacija
209, 209 / 1-2 Moo 2, Koh Samui Bophut, Surat Thani, 84320, Tajland|91,62 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Kućni ljubimci nisu dopušteni
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