DoubleTree by Hilton Canakkale
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Bazen
Centar za fitness
Lječilište
Više o hotelu DoubleTree by Hilton Canakkale
DoubleTree by Hilton Canakkale
Objekt Doubletree By Hilton Canakkale nalazi se u gradu 'Canakkale', na 2 km od znamenitosti Plaža Mega, te nudi smještaj koji sadrži vanjski bazen, besplatno privatno parkiralište, zajednički salon i spa i wellness centar. License number: 21647
Recenzije od 
Poslovni putnici
Napisano: 17. kol 2026.
Boravak: srp, 2026
Great hotel
Great location, great hotel staff. Special thanks to Sema who helped me with providing the dental kit. Very clean rooms and good selection of breakfast
Odgovor hotela
Napisano: 2. ruj 2026.
Dear Guest,
Thank you very much for your kind review.
We are pleased to hear that you enjoyed our location, the cleanliness of your room, our breakfast selection, and the service provided by our team. We especially appreciate your kind mention of Sema and are glad she could assist you with the dental kit.
We will be happy to share your compliments with her and the team.
We look forward to welcoming you back again.
Kind regards,
Güneş Gürsoy
Front Office Manager
Thank you very much for your kind review.
We are pleased to hear that you enjoyed our location, the cleanliness of your room, our breakfast selection, and the service provided by our team. We especially appreciate your kind mention of Sema and are glad she could assist you with the dental kit.
We will be happy to share your compliments with her and the team.
We look forward to welcoming you back again.
Kind regards,
Güneş Gürsoy
Front Office Manager
Obitelji
TR
Napisano: 28. kol 2026.
Boravak: kol, 2026
rooms need renovation and maintenance
it is the only international brand in the city centre, location and amenities are excellent. Overall staff delivers Hilton excellence, rooms need renovation and maintenance. Sleep quality is mediocre. Breakfast is very good, classic Hilton Intercontinental with local touches. Guest relations and housekeeping delivers excellence. Reception and F&B needs training.
Odgovor hotela
Napisano: 2. ruj 2026.
Dear Guest,
Thank you for taking the time to share your detailed feedback.
We are pleased to hear that you appreciated our location, amenities, breakfast selection, and especially the service provided by our Guest Relations and Housekeeping teams.
At the same time, we are sorry that the condition of the room and overall sleep quality did not fully meet your expectations. Your comments regarding room maintenance, as well as the service experience at Reception and F&B, have been noted and will be shared with the relevant department managers for review and improvement.
We truly appreciate both your positive comments and constructive observations, as they help us identify where we need to focus our attention.
We hope to have the opportunity to welcome you again and provide you with a more consistent experience.
Kind regards,
Güneş Gürsoy
Front Office Manager
Thank you for taking the time to share your detailed feedback.
We are pleased to hear that you appreciated our location, amenities, breakfast selection, and especially the service provided by our Guest Relations and Housekeeping teams.
At the same time, we are sorry that the condition of the room and overall sleep quality did not fully meet your expectations. Your comments regarding room maintenance, as well as the service experience at Reception and F&B, have been noted and will be shared with the relevant department managers for review and improvement.
We truly appreciate both your positive comments and constructive observations, as they help us identify where we need to focus our attention.
We hope to have the opportunity to welcome you again and provide you with a more consistent experience.
Kind regards,
Güneş Gürsoy
Front Office Manager
Skupine
Napisano: 13. kol 2026.
Boravak: kol, 2026
Excellent hospitality service
A nice corporate hotel with great location. Friendly staff, great facilities, pool, sauna, awesome gym and others.
Had to request our rooms to be cleaned on both days of our stay, minor nuisance but it was attended to immediately.
I must highlight one staff Nisa who works in the restaurant in particular who was incredibly friendly, cheerful and had great tips for exploring Çanakkale and the surrounding historical sites. Her smile, helpful attitude and genuine desire to provide excellent customer service should ensure her success in the hospitality industry. Nisa is an asset to the hotel !
Thank you !
Had to request our rooms to be cleaned on both days of our stay, minor nuisance but it was attended to immediately.
I must highlight one staff Nisa who works in the restaurant in particular who was incredibly friendly, cheerful and had great tips for exploring Çanakkale and the surrounding historical sites. Her smile, helpful attitude and genuine desire to provide excellent customer service should ensure her success in the hospitality industry. Nisa is an asset to the hotel !
Thank you !
Odgovor hotela
Napisano: 2. ruj 2026.
Dear Guest,
Thank you very much for taking the time to share your detailed feedback.
We are pleased to hear that you enjoyed our location, facilities, pool, sauna, gym, and the overall friendliness of our team. We are sorry, however, that you had to request room cleaning on both days of your stay. Although our team responded promptly, we understand that this should not have been necessary.
We especially appreciate your wonderful comments about Nisa. It is very rewarding to hear that her cheerful attitude, helpful recommendations, and genuine hospitality made such a positive impression on your stay. We will be delighted to share your kind words with her and the restaurant team.
Thank you again for your valuable feedback. We hope to welcome you back to Çanakkale in the future.
Kind regards,
Güneş Gürsoy
Front Office Manager
Thank you very much for taking the time to share your detailed feedback.
We are pleased to hear that you enjoyed our location, facilities, pool, sauna, gym, and the overall friendliness of our team. We are sorry, however, that you had to request room cleaning on both days of your stay. Although our team responded promptly, we understand that this should not have been necessary.
We especially appreciate your wonderful comments about Nisa. It is very rewarding to hear that her cheerful attitude, helpful recommendations, and genuine hospitality made such a positive impression on your stay. We will be delighted to share your kind words with her and the restaurant team.
Thank you again for your valuable feedback. We hope to welcome you back to Çanakkale in the future.
Kind regards,
Güneş Gürsoy
Front Office Manager
Skupine
Napisano: 8. kol 2026.
Boravak: kol, 2026
Great service, wonderful view
Great rooms, view and amazing service. Incredible staff and clean places. Ms Sema’s efforts and warm hospitality made our trip even more relaxing. Thank you. Location was perfect.
Odgovor hotela
Napisano: 2. ruj 2026.
Dear Guest,
Thank you very much for your kind review.
We are delighted to hear that you enjoyed our rooms, views, location, cleanliness, and the service provided by our team. We especially appreciate your lovely comments about Ms. Sema. Her efforts and warm hospitality clearly made a positive difference to your stay, and we will be pleased to share your compliments with her.
We look forward to welcoming you back again.
Kind regards,
Güneş Gürsoy
Front Office Manager
Thank you very much for your kind review.
We are delighted to hear that you enjoyed our rooms, views, location, cleanliness, and the service provided by our team. We especially appreciate your lovely comments about Ms. Sema. Her efforts and warm hospitality clearly made a positive difference to your stay, and we will be pleased to share your compliments with her.
We look forward to welcoming you back again.
Kind regards,
Güneş Gürsoy
Front Office Manager
Obitelji
Napisano: 4. kol 2026.
Boravak: kol, 2026
need inspection
The hotel is very well located, easy to access, and offers a good late-night room service selection of food and drinks. Having its own valet parking service is also a major advantage.
However, I noticed several maintenance issues in the room, which I reported to reception when checking out. Encountering such problems is particularly unpleasant when arriving very late at night. The toilet was constantly running and making noise, the chair in the room was broken, and despite informing the hotel in advance that we would be travelling with our child, the child’s bed had not been prepared.
I believe the hotel would benefit from additional staff training and a thorough inspection of each room before guests check in.
However, I noticed several maintenance issues in the room, which I reported to reception when checking out. Encountering such problems is particularly unpleasant when arriving very late at night. The toilet was constantly running and making noise, the chair in the room was broken, and despite informing the hotel in advance that we would be travelling with our child, the child’s bed had not been prepared.
I believe the hotel would benefit from additional staff training and a thorough inspection of each room before guests check in.
Odgovor hotela
Napisano: 2. ruj 2026.
Dear Guest,
Thank you for taking the time to share your detailed feedback.
We are pleased to know that you appreciated our location, late-night room service options, and valet parking service. However, we are sorry to hear about the maintenance issues you encountered in your room and that the child’s bed had not been prepared prior to your arrival.
A continuously running toilet, a damaged chair, and an unprepared extra bed are not the standards we aim to provide, particularly for guests arriving late at night. Your comments have been shared with our Front Office, Housekeeping, and Engineering teams, and we agree that thorough room inspections before arrival are essential.
Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with a much smoother and more comfortable experience.
Kind regards,
Güneş Gürsoy
Front Office Manager
Thank you for taking the time to share your detailed feedback.
We are pleased to know that you appreciated our location, late-night room service options, and valet parking service. However, we are sorry to hear about the maintenance issues you encountered in your room and that the child’s bed had not been prepared prior to your arrival.
A continuously running toilet, a damaged chair, and an unprepared extra bed are not the standards we aim to provide, particularly for guests arriving late at night. Your comments have been shared with our Front Office, Housekeeping, and Engineering teams, and we agree that thorough room inspections before arrival are essential.
Thank you again for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with a much smoother and more comfortable experience.
Kind regards,
Güneş Gürsoy
Front Office Manager
Izvrsna lokacija
Barbaros, Atatürk Cd. No:306, Barbaros Mahallesi, Canakkale, 17020, Turska|3,05 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
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