Radisson Hotel Istanbul Merter
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Bazen
Centar za fitness
Više o hotelu Radisson Hotel Istanbul Merter
Radisson Hotel Istanbul Merter
Objekt Radisson Hotel Istanbul Merter nalazi se u Istanbulu, na 8,9 km od znamenitosti Džamija Sulejmanija, a sadrži pogled na grad. Ovaj hotel s 5 zvjezdica nudi poslugu u sobu, uslugu konsijerža i besplatan WiFi. License number: 25108
Recenzije od 
Obitelji
Napisano: 18. srp 2026.
Boravak: srp, 2026
Incredible hospitality
We had a great stay at this hotel. The rooms were spotless, clean, and very comfortable. The location is excellent and made it easy to get around.
The breakfast was outstanding, and we especially want to thank Ece Nur. She was incredibly helpful during breakfast, kept everything clean and organized, and regularly checked if everything was to our satisfaction. Her friendly and attentive service made our mornings even more enjoyable.
We highly recommend this hotel and would gladly stay here again!
The breakfast was outstanding, and we especially want to thank Ece Nur. She was incredibly helpful during breakfast, kept everything clean and organized, and regularly checked if everything was to our satisfaction. Her friendly and attentive service made our mornings even more enjoyable.
We highly recommend this hotel and would gladly stay here again!
Odgovor hotela
Napisano: 21. srp 2026.
Dear Guest,
Thank you very much for choosing our hotel and for taking the time to share such a glowing review.
We are truly delighted to know that you had an exceptional stay with us and enjoyed the comfort and high standards of cleanliness in our rooms, as well as our convenient location. It brings us great pride to hear that our breakfast experience made such a positive impression on your mornings. We will be sure to pass along your kind words to our dedicated staff member and the rest of the team.
Your high recommendation is deeply appreciated, and we look forward to the pleasure of welcoming you back on your next visit to Istanbul.
Best regards,
The Team of Radisson Hotel Istanbul Merter
Thank you very much for choosing our hotel and for taking the time to share such a glowing review.
We are truly delighted to know that you had an exceptional stay with us and enjoyed the comfort and high standards of cleanliness in our rooms, as well as our convenient location. It brings us great pride to hear that our breakfast experience made such a positive impression on your mornings. We will be sure to pass along your kind words to our dedicated staff member and the rest of the team.
Your high recommendation is deeply appreciated, and we look forward to the pleasure of welcoming you back on your next visit to Istanbul.
Best regards,
The Team of Radisson Hotel Istanbul Merter
Poslovni putnici
Napisano: 4. kol 2026.
Boravak: kol, 2026
Disappointing Front Desk Experience and Unrecognized Loyalty Benefits
As someone who spends around 20 nights per month in hotels and regularly works with leading hospitality businesses in Türkiye, I understand that operational issues can happen. My concern is not that problems occurred, but how they were handled.
Although I booked through the Radisson app, my Radisson Rewards VIP status was not properly recognized. I had to remind the front desk about my complimentary breakfast entitlement myself and received no information about any other membership benefits.
I stayed in Room 810, which was advertised as having a city view, although the view was primarily of the office building across the street. I also requested a room upgrade, but was informed that no rooms were available despite availability still appearing in the app.
There were several operational issues throughout the stay. The bathroom soap dispenser was empty, my reservation was not properly linked to the Wi-Fi system so I could not connect to the internet, and my vehicle registration was not entered into the parking system. While these issues can happen at any hotel, I was disappointed by the lack of transparency and the inconsistent information provided by the front desk.
On a positive note, the restaurant team, technical support staff and bell staff were professional, courteous and helpful throughout my stay.
I was also surprised that nobody asked for feedback during check-out, which is why I am sharing my experience here.
This was not my first Radisson stay. I have stayed at Radisson properties in Abu Dhabi, Bucharest, Prague and Istanbul Şişli and have never encountered similar issues. Unfortunately, this stay fell well below the level of service I have come to expect from the Radisson brand. The main issues were related to front desk operations, system integration and guest communication rather than the hotel facilities themselves.
Although I booked through the Radisson app, my Radisson Rewards VIP status was not properly recognized. I had to remind the front desk about my complimentary breakfast entitlement myself and received no information about any other membership benefits.
I stayed in Room 810, which was advertised as having a city view, although the view was primarily of the office building across the street. I also requested a room upgrade, but was informed that no rooms were available despite availability still appearing in the app.
There were several operational issues throughout the stay. The bathroom soap dispenser was empty, my reservation was not properly linked to the Wi-Fi system so I could not connect to the internet, and my vehicle registration was not entered into the parking system. While these issues can happen at any hotel, I was disappointed by the lack of transparency and the inconsistent information provided by the front desk.
On a positive note, the restaurant team, technical support staff and bell staff were professional, courteous and helpful throughout my stay.
I was also surprised that nobody asked for feedback during check-out, which is why I am sharing my experience here.
This was not my first Radisson stay. I have stayed at Radisson properties in Abu Dhabi, Bucharest, Prague and Istanbul Şişli and have never encountered similar issues. Unfortunately, this stay fell well below the level of service I have come to expect from the Radisson brand. The main issues were related to front desk operations, system integration and guest communication rather than the hotel facilities themselves.
Odgovor hotela
Napisano: 6. kol 2026.
Dear Guest,
First and foremost, we would like to extend our most sincere gratitude for sharing your experience with us in such detail and in such a constructive manner. Your feedback is extremely valuable to us as we continuously strive to enhance our service quality and elevate the overall guest experience.
It was with great sadness that we read about the inconveniences you experienced during your stay. We are truly embarrassed to have fallen short of the service standards you rightly expect from the Radisson brand. In particular, the incomplete delivery of your Radisson Rewards privileges, the communication and operational shortcomings at the front desk, and the issues stemming from system integration do not reflect the level of service we aim to provide to our guests.
All of the feedback you have shared has been thoroughly reviewed with our department heads, and necessary operational improvements have been planned to ensure that similar situations do not recur. Furthermore, we have already initiated additional training programs for our front desk team, specifically focusing on guest communication, Radisson Rewards procedures, and our brand standards. Our absolute goal is to offer every guest the consistent, high-quality, and exclusive experience that our brand promises.
On the other hand, we were delighted to read your kind remarks regarding our restaurant team, technical services staff, and bell team. We will certainly pass your complimentary words along to the respective team members.
We genuinely hope to have the opportunity to welcome you back to our hotel. Upon your next stay, it would be my personal pleasure as the Front Office Manager to oversee your visit and ensure you receive a true VIP experience at the highest level. Our top priority will be to ensure you depart this time with memories that fully restore your confidence in the Radisson brand.
Thank you once again for your valuable feedback and for giving us the opportunity to improve. We look forward to welcoming you back in the very near future.
Sincerely,
Eren Avcu
Front Office Manager
Radisson Hotel Istanbul Merter
First and foremost, we would like to extend our most sincere gratitude for sharing your experience with us in such detail and in such a constructive manner. Your feedback is extremely valuable to us as we continuously strive to enhance our service quality and elevate the overall guest experience.
It was with great sadness that we read about the inconveniences you experienced during your stay. We are truly embarrassed to have fallen short of the service standards you rightly expect from the Radisson brand. In particular, the incomplete delivery of your Radisson Rewards privileges, the communication and operational shortcomings at the front desk, and the issues stemming from system integration do not reflect the level of service we aim to provide to our guests.
All of the feedback you have shared has been thoroughly reviewed with our department heads, and necessary operational improvements have been planned to ensure that similar situations do not recur. Furthermore, we have already initiated additional training programs for our front desk team, specifically focusing on guest communication, Radisson Rewards procedures, and our brand standards. Our absolute goal is to offer every guest the consistent, high-quality, and exclusive experience that our brand promises.
On the other hand, we were delighted to read your kind remarks regarding our restaurant team, technical services staff, and bell team. We will certainly pass your complimentary words along to the respective team members.
We genuinely hope to have the opportunity to welcome you back to our hotel. Upon your next stay, it would be my personal pleasure as the Front Office Manager to oversee your visit and ensure you receive a true VIP experience at the highest level. Our top priority will be to ensure you depart this time with memories that fully restore your confidence in the Radisson brand.
Thank you once again for your valuable feedback and for giving us the opportunity to improve. We look forward to welcoming you back in the very near future.
Sincerely,
Eren Avcu
Front Office Manager
Radisson Hotel Istanbul Merter
Obitelji
Napisano: 18. srp 2026.
Boravak: srp, 2026
I am thrilled with the hotel.
Very nice hotel, clean, the staff is friendly, a large selection for breakfast, I would recommend the hotel to everyone.
Odgovor hotela
Napisano: 21. srp 2026.
Sehr geehrter Gast,
vielen Dank, dass Sie sich für unser Hotel entschieden haben und Ihre hervorragende Bewertung mit uns teilen.
Es ist uns eine große Freude zu hören, dass Sie einen so begeisternden Aufenthalt bei uns hatten und Sie sowohl mit unserer Hygiene, dem aufmerksamen Service unseres Teams als auch mit unserem vielfältigen Frühstücksangebot rundum zufrieden waren. Ihre Weiterempfehlung ist für uns das schönste Lob.
Wir würden uns sehr freuen, Sie bei Ihrem nächsten Besuch in Istanbul wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen,
Das Team des Radisson Hotel Istanbul Merter
vielen Dank, dass Sie sich für unser Hotel entschieden haben und Ihre hervorragende Bewertung mit uns teilen.
Es ist uns eine große Freude zu hören, dass Sie einen so begeisternden Aufenthalt bei uns hatten und Sie sowohl mit unserer Hygiene, dem aufmerksamen Service unseres Teams als auch mit unserem vielfältigen Frühstücksangebot rundum zufrieden waren. Ihre Weiterempfehlung ist für uns das schönste Lob.
Wir würden uns sehr freuen, Sie bei Ihrem nächsten Besuch in Istanbul wieder bei uns begrüßen zu dürfen.
Mit freundlichen Grüßen,
Das Team des Radisson Hotel Istanbul Merter
Parovi
Napisano: 15. srp 2026.
Boravak: srp, 2026
Beautiful
Everything was wonderful, absolutely excellent, from the breakfast to the room service, the reception staff, the breakfast service staff, and the cafe staff; they all did their jobs professionally.
Odgovor hotela
Napisano: 16. srp 2026.
Sayın Misafirimiz,
Otelimizi tercih ettiğiniz ve konaklama deneyiminizi bizlerle paylaştığınız için teşekkür ederiz.
Tesisimizde gerçekleştirdiğiniz konaklamanın ardından bizleri tam puanla ödüllendirmenizden ve sunduğumuz tüm hizmet standartlarından son derece memnun kalmış olmanızdan büyük bir mutluluk duyduk. Tüm departmanlarımızda görev alan çalışma arkadaşlarımızın gösterdiği özveri ve yaklaşıma yönelik bu harika geri bildirim, ekibimiz için muhteşem bir motivasyon kaynağı olmuştur. Değerli takdirlerinizi tüm ekibimizle memnuniyetle paylaşacağız.
Sizleri gelecekte otelimizde yeniden ağırlamaktan memnuniyet duyarız.
Saygılarımızla,
Radisson Hotel Istanbul Merter Ekibi
Otelimizi tercih ettiğiniz ve konaklama deneyiminizi bizlerle paylaştığınız için teşekkür ederiz.
Tesisimizde gerçekleştirdiğiniz konaklamanın ardından bizleri tam puanla ödüllendirmenizden ve sunduğumuz tüm hizmet standartlarından son derece memnun kalmış olmanızdan büyük bir mutluluk duyduk. Tüm departmanlarımızda görev alan çalışma arkadaşlarımızın gösterdiği özveri ve yaklaşıma yönelik bu harika geri bildirim, ekibimiz için muhteşem bir motivasyon kaynağı olmuştur. Değerli takdirlerinizi tüm ekibimizle memnuniyetle paylaşacağız.
Sizleri gelecekte otelimizde yeniden ağırlamaktan memnuniyet duyarız.
Saygılarımızla,
Radisson Hotel Istanbul Merter Ekibi
Snimio anonimni putnik
Napisano: 9. srp 2026.
Boravak: srp, 2026
Hotel is newly decorated so the furniture and the equipments are new. But all they need to be commissioned. I have faced to problems with Tv, wifi login, barriers at the car park exits while i was staying in a short time. And room service was awful. They didn’t make a hotels.com discount for my hotel extra expenses.
Vrlo dobra lokacija
Maltepe, Eski Çırpıcı Yolu No: 2/4, Zeytinburnu, Istanbul, 34010, Turska|6,62 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
u dobi od 2 g. ili mlađe
Besplatno
Kućni ljubimci dopušteni uz dodatnu naknadu
Doručak je dostupan
Opcije doručka
Kineski doručak, Kontinentalni doručak, Bezglutenski doručak, Halal doručak, Veganski doručak, Vegetarijanski doručak
Cijena doručka
27 € po osobi
Vrijeme doručka
Pon – ned od 07:00 do 10:30
Pets brought by guests must weigh less than 6kg.
Ovaj hotel prihvaća sljedeće načine plaćanja: 
Cash
Radisson Hotel Istanbul Merter: često postavljana pitanja
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