Liva Teras Suites Uzungöl
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 11:30 |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
Shuttle prijevoz do zračne luke
24-satna recepcija
Za nepušače
Rublje
Više o hotelu Liva Teras Suites Uzungöl
Liva Teras Suites Uzungöl
ObjektLiva Teras Suites Uzungöl smješten je u gradu 'Uzungöl', Black Sea Region, u krugu od 13 min hoda od znamenitosti Jezero i plato Uzungöl, te nudi smještaj koji sadrži besplatan WiFi, dječje igralište. Vrt i besplatno privatno parkiralište. License number: 24753
Recenzije od 
Obitelji
Napisano: 26. lip 2024.
Boravak: lip, 2024
"worst apartment you live in"
Attention, please! My family and I were deceived by this hotel which cannot be classified under any name except the worst place you can stay in. Starting from the ascent to the mountain where the accommodation is located at the highest point, you experience horror as you drive on a winding, unpaved, very narrow, slippery, and rough road where your car could slip into the abyss and then you can't find anyone to greet you until you ask for the host who comes to you reluctantly and favors you. Then you are surprised by the cramped and poorly maintained apartment, a broken TV, non-working internet, and the host makes excuses that he will try to contact the technician!!!???
Also, one uncomfortable bed, a disturbing mattress, and neck-breaking pillows. Bathrooms with a bad smell and weak water. Truly the worst place on earth to stay.
It made our trip to Uzungol a torture trip, not relaxation.
In the end, I asked the host to leave one day before my scheduled date because of the deception we were subjected to by the pictures they published on booking sites. He agreed to let me send a message to Booking.com so that he would not be fined the commission for the last night. And indeed, Booking.com agreed to that on the condition that the host refund me the amount of the last night due to me. But I was also surprised by his evasiveness and deception and he did not refund me the amount. And when he saw my comment on Booking.com, he tried to blackmail me into removing the comment and he would return the amount to my account. But I refused that so that he would not continue to deceive people.
Beware everyone from visiting such a place. It is the worst place and the worst people I have ever dealt with.
Also, one uncomfortable bed, a disturbing mattress, and neck-breaking pillows. Bathrooms with a bad smell and weak water. Truly the worst place on earth to stay.
It made our trip to Uzungol a torture trip, not relaxation.
In the end, I asked the host to leave one day before my scheduled date because of the deception we were subjected to by the pictures they published on booking sites. He agreed to let me send a message to Booking.com so that he would not be fined the commission for the last night. And indeed, Booking.com agreed to that on the condition that the host refund me the amount of the last night due to me. But I was also surprised by his evasiveness and deception and he did not refund me the amount. And when he saw my comment on Booking.com, he tried to blackmail me into removing the comment and he would return the amount to my account. But I refused that so that he would not continue to deceive people.
Beware everyone from visiting such a place. It is the worst place and the worst people I have ever dealt with.
Odgovor hotela
Napisano: 8. lip 2026.
Dear Guest,
We are deeply saddened and surprised by your review, as it does not reflect the reality of our property or the sequence of events.
You booked a strictly non-refundable reservation. Upon your arrival, you requested an early check-out and demanded a full refund for the remaining night. As per Booking.com policies and our hotel rules, we informed you that a refund was not possible for this booking type.
Following this, you unfortunately chose to use a negative review as leverage, explicitly stating that you would only remove or change your comments if we refunded your money. We do not tolerate review extortion and prefer to protect our business integrity rather than yield to unfair demands.
Our location, road conditions, and room descriptions are fully detailed and transparently displayed with accurate photos on all booking platforms before reservation. We always strive to provide the best service to our guests, and we leave the evaluation of this unfair review to the discretion of our future guests.
Sincerely,
We are deeply saddened and surprised by your review, as it does not reflect the reality of our property or the sequence of events.
You booked a strictly non-refundable reservation. Upon your arrival, you requested an early check-out and demanded a full refund for the remaining night. As per Booking.com policies and our hotel rules, we informed you that a refund was not possible for this booking type.
Following this, you unfortunately chose to use a negative review as leverage, explicitly stating that you would only remove or change your comments if we refunded your money. We do not tolerate review extortion and prefer to protect our business integrity rather than yield to unfair demands.
Our location, road conditions, and room descriptions are fully detailed and transparently displayed with accurate photos on all booking platforms before reservation. We always strive to provide the best service to our guests, and we leave the evaluation of this unfair review to the discretion of our future guests.
Sincerely,
Lokacija
Uzungol inonu cad. no 43, Uzungöl, 61940, Turska|1,48 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
11:30
Dobro je znati
U ovom hotelu djeca su dobrodošla
u dobi od 12 g. ili starije
Besplatno
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
U ovom objektu nije moguće održavanje momačkih, djevojačkih i sličnih zabava. Goste se moli da unaprijed obavijeste smještajni objekt Liva Teras Suites Uzungöl o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Prije dolaska potrebno je uplatiti polog putem bankovne doznake. Smještajni objekt kontaktirat će vas nakon rezervacije s uputama za uplatu pologa. U ovom se objektu zbog koronavirusa (COVID-19) trenutačno provode dodatne sigurnosne i higijenske mjere. Usluge pružanja hrane i pića u ovom objektu možda su ograničene ili nedostupne zbog koronavirusa (COVID-19). Ovaj je objekt zbog koronavirusa (COVID-19) privremeno prestao nuditi uslugu organiziranog prijevoza. Ovaj objekt zbog koronavirusa (COVID-19) poduzima korake kako bi se zaštitila sigurnost gostiju i osoblja. Određene usluge i sadržaji možda su ograničeni ili nedostupni zbog toga. U skladu s vladinim smjernicama, čiji je cilj smanjenje širenja koronavirusa (COVID-19), ovaj objekt na datume na koje se takve smjernice primjenjuju može zatražiti dodatne dokumente od gostiju kako bi potvrdio njihov identitet, plan putovanja i druge relevantne informacije. Spa centar i teretana u ovom objektu nisu dostupni zbog koronavirusa (COVID-19). Zbog koronavirusa (COVID-19) ovaj objekt primjenjuje stroge mjere fizičkog distanciranja. Zbog koronavirusa (COVID-19) potrebno je nositi masku za lice u svim unutarnjim zajedničkim prostorijama.
Liva Teras Suites Uzungöl: često postavljana pitanja
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