Kantara
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
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Više o hotelu Kantara
Kantara
Objekt Kantara smješten je na odličnoj lokaciji u četvrti Boscombe u Bournemouthu, na 2,2 km od znamenitosti Konvencijski centar Bournemouth International Centre, 12 km od znamenitosti Luka i zaljev Poole Harbour i 32 km od znamenitosti Centar za...
Napisano: 13. stu 2025.
Boravak: lis, 2025
Absolutely wonderful
Napisano: 28. pro 2025.
Boravak: pro, 2025
Misunderstandings leading to a very unpleasant stay ..... If you stay here be VERY careful how and what you book!
a) got the accommodation I asked for
b) saved myself £33
and most importantly ...c) avoided an extremely unpleasant experience.
I initially booked what Booking.com describes as a luxury double or twin room with king AND queen beds on 25th Dec for £97.50
The owners then contacted me to say it wasn't available that day ...but I needed to change my plans anyway and so booked with them for the 27th. We had a conversation explaining why I needed two separate beds and was told this particular accommodation (a second bedroom accessible via the first) would be ideal, confirmation and price to follow by email. I'd checked booking.com and the price showing for the 27th was still £97 so when I was emailed and told the price was £90 no alarm bells rang, after all, they save something on commission if I go direct.
On arrival I find we have access to just a part of the accommodation - with only one bed.
To be fair to the owners, they did eventually sort it out, charging me an extra £40 which I did not argue about - I was very tired and needed a bed. What made things so unpleasant was
1) their initial reluctance despite my immediate agreement to the additional fee. They really didn't want to open up the other room and it took them over an hour and a half to actually agree to do that, even though I'd said yes to the £40 in the first call.
2) their attitude that this misunderstanding was somehow entirely my fault, even to the extent of telling me I'd "ruined their evening" and
3) stressing what a discounted price they had given me and I should have known it could not be for the two beds. There are a range of prices for this room, depending on the date. I'm attaching a photo of what is visible when you book online and as the picture shows, there are currently dates available where I could book it for £97 and there is certainly no indication that the queen and king beds are not both available at that price. Afterall, that is how the room is advertised.
I have family nearby who I visit frequently, but I will certainly not be staying here again.
Odgovor hotela
Napisano: 9. ožu 2026.
The reservation also mentions choices of queen or king beds, but we don’t have this option, It also talks about interconnected rooms and room having a balcony which we don’t offer. Other details, like an outside dining area, and interconnected indoor don’t match anything at our guesthouse. The booking even includes breakfast, which we don’t provide unless added to the booked.
The attached photo also doesn’t have no reference to the guest house Could you please send the reservation prior to date change and I will happily look into this .
Regards Kantara guest house Bourenmouth
Napisano: 8. srp 2018.
Boravak: srp, 2018
Weekend away
Kantara is set in a quite part of Bournemouth and it's not far to walk into town. Breakfast in the morning was lovely plenty to eat and drink. We stayed at the time of the world cup and Rose set up the tv for us so we could watch the game in peace and comfort with plenty of booze on tap to help us celebrate.
We will go back to this lovely friendly guest house.
UK
Napisano: 23. tra 2018.
Boravak: tra, 2018
A wonderful little Guest House
We were only sorry that we had an early start back to London the following morning as I would expect the breakfast to be great too! Definitely recommend this lovely guest house.
NL
Napisano: 5. ožu 2018.
Boravak: ožu, 2018
Excellent B&B
The B&B is quiet to a fault, the TV fine and the breakfast spotted the most succulent and big portobello mushroom a had had for a long time. Recommended!
Vrlo dobra lokacija
Kantara Guest House 8 Gardens View Bournemouth Dorset, Boscombe, BH1 3QA, Ujedinjeno Kraljevstvo|1,17 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:00
Dobro je znati
Kućni ljubimci nisu dopušteni
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