Chartridge Lodge Hotel
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Više o hotelu Chartridge Lodge Hotel
Chartridge Lodge Hotel
Objekt Chartridge Lodge Hotel smješten je u gradu 'Chesham', na 25 km od znamenitosti Imanje Cliveden House, te nudi smještaj koji sadrži vrt, besplatno privatno parkiralište, zajednički salon i terasu.
Napisano: 30. kol 2026.
Boravak: kol, 2026
Excellent value, beautiful setting and outstanding service
We stayed in the Presidential Suite, also referred to as the Honeymoon Suite, and overall we were very impressed, particularly by the exceptional value and the level of service we received.
The suite is spacious, with a large comfortable bed and a recently fitted new carpet. The bathroom was amazing, with a beautiful freestanding bath, separate shower and plenty of space. The shower was particularly impressive – very powerful and one of the best hotel showers we've experienced.
The absolute highlight of the suite is the enormous private terrace overlooking the mature grounds. Unfortunately, the weather wasn't really on our side during our stay, but on a warm summer's day this would be a very special place to sit with a drink and enjoy the surroundings. The hotel is set in lovely grounds with beautiful mature trees, which gives it a peaceful country-house feel.
The service was outstanding. The manager, Mr Silver, was friendly, welcoming and extremely helpful throughout our stay. Filitsa on reception was also excellent, and both of them made us feel genuinely welcome. Their attitude and level of service were a major part of what made our stay so enjoyable.
Another big plus is that the hotel is dog friendly. With the extensive grounds and countryside setting, it's a particularly good place to stay if you're travelling with a dog.
The hotel is currently undergoing refurbishment, and it's clear that improvements are being made. There are still some areas showing the age and character of the building, but this is an older property with plenty of charm and enormous potential. It will be interesting to see it once the refurbishment is complete.
There is no TV in the suite itself, although one is available in the communal area. This wasn't a major issue for us, but it's worth mentioning for anyone who considers a TV in the room important.
Overall, considering the size of the suite, amazing bathroom, huge private terrace, beautiful grounds, dog-friendly approach and, above all, the excellent service from Mr Silver and Filitsa, we thought the value was exceptional.
There are still areas that will benefit from the ongoing refurbishment, but the outstanding service and exceptional value make this a strong 4.5/5 for us.
We would happily stay again, especially during the summer.
Napisano: 3. srp 2022.
Boravak: srp, 2022
This hotel is closed do not make a booking here!
Napisano: 14. ruj 2021.
Boravak: ruj, 2021
Tired rooms, poor service
Despite knowing how many and who was coming, they managed not to get the rooms people booked and paid for organised. Since most of the hotel was empty, not sure why this was.
Our room was small, dated, gloomy and tired. Overlooking a weed-ridden terrace.
We were supplied with one towel between the 2 of us and no soap. Terrific in these Covid times! The plug in the basin didn't fit.
Breakfast was a disaster. Again, despite knowing exactly how many guests were staying (no-one else was booked in apart from the wedding party) they failed to provide adequate food at peak time.
When we arrived there was no juices (and no glasses for same). No tea/coffee which when it eventually arrived was disgusting and undrinkable (I tried both!)
The cooked breakfast had all but run out and anything left was stone cold (cold mushrooms...ugh!) Everyone was waiting around for hours for more to be brought out. It came in dribs and drabs and we just gave up.
There were no cereals and no bread for the toaster (the wedding co-ordinator seemed to have been drafted in and kept running in with a few slices at a time!) There was only butter, no spreads of any kind.
Absolute disgrace for £95...I don't think so!!
I understand they had been shut all over the Covid period, but if you are going to re-open at least give the guests the courtesy of the service they have paid for.
Fortunately the bride and grooms' day went off without a hitch but don't ever stay here unless you have to.
Napisano: 18. kol 2021.
Boravak: kol, 2021
Terrible communication
When we finally got to talk to someone who knew what was happening they said they could of told us 2 months ago, but actually gave us less than 2 weeks. So no time to organise anything else.
Promised a refund with 7 days, still waiting having chased.
Terrible
Terrible
Napisano: 13. kol 2021.
Boravak: kol, 2021
Cancelled booking
Lokacija
Chartridge Lodge, Chartridge, HP5 2TT, Ujedinjeno Kraljevstvo|0,99 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
11:00
Dobro je znati
Kućni ljubimci nisu dopušteni
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