Number 10 Hotel
+ 71
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Parking
24-satna recepcija
Restoran
Za nepušače
Rublje
Više o hotelu Number 10 Hotel
Number 10 Hotel
Ovaj luksuzni hotel nalazi se na prekrasnoj lokaciji u mirnoj ulici obrubljenoj drvećem na južnoj strani Glasgowa, s pogledom na povijesni Queen's Park, 5 km od centra grada.
Recenzije od 
Snimio anonimni putnik
Napisano: 18. srp 2026.
Boravak: srp, 2026
Staff were very helpful and went out of their way to accommodate. I asked for an early check-in and late check out, no problem.
Great to hear local accents and enjoy some friendly Glaswegian banter.
I will be coming back.
Great to hear local accents and enjoy some friendly Glaswegian banter.
I will be coming back.
Skupine
Napisano: 6. kol 2026.
Awful.
I rarely leave negative reviews, but I feel other people should know about my experience.
I booked a table for six people well in advance and had also contacted the hotel beforehand to ask if our table could be placed beside another booking for six friends. I was assured this would be arranged.
When we arrived, there was no table with our name on it and no organisation whatsoever. We explained that we had a booking, but instead of anyone taking ownership of the situation, one member of staff simply shrugged their shoulders. We were then told to rip another group’s name off a reserved table and just take it ourselves. I couldn’t believe that this was the solution being offered by a supposed 4-star boutique hotel. It was embarrassing, unprofessional and immediately gave the impression that customer service wasn’t a priority.
The evening never really recovered after that. What should have been a special get-together became stressful and disappointing.
What has upset me most, however, is how my complaint was handled afterwards. When I spoke to William, instead of acknowledging our experience or showing any empathy, I was told, “We’re a business trying to make money.” That response alone spoke volumes about how customer concerns are viewed. Before I could continue the conversation, he ended the call.
I wasn’t looking for anything unreasonable—just an apology and for someone to acknowledge that the evening had been handled badly. Instead, I was left feeling dismissed and as though our experience simply didn’t matter.
For a hotel that advertises itself as a 4-star boutique venue, both the service on the night and the way the complaint was dealt with afterwards fell well below the standard I expected. Sadly, I won’t be returning, and I certainly wouldn’t recommend it based on my experience.
I booked a table for six people well in advance and had also contacted the hotel beforehand to ask if our table could be placed beside another booking for six friends. I was assured this would be arranged.
When we arrived, there was no table with our name on it and no organisation whatsoever. We explained that we had a booking, but instead of anyone taking ownership of the situation, one member of staff simply shrugged their shoulders. We were then told to rip another group’s name off a reserved table and just take it ourselves. I couldn’t believe that this was the solution being offered by a supposed 4-star boutique hotel. It was embarrassing, unprofessional and immediately gave the impression that customer service wasn’t a priority.
The evening never really recovered after that. What should have been a special get-together became stressful and disappointing.
What has upset me most, however, is how my complaint was handled afterwards. When I spoke to William, instead of acknowledging our experience or showing any empathy, I was told, “We’re a business trying to make money.” That response alone spoke volumes about how customer concerns are viewed. Before I could continue the conversation, he ended the call.
I wasn’t looking for anything unreasonable—just an apology and for someone to acknowledge that the evening had been handled badly. Instead, I was left feeling dismissed and as though our experience simply didn’t matter.
For a hotel that advertises itself as a 4-star boutique venue, both the service on the night and the way the complaint was dealt with afterwards fell well below the standard I expected. Sadly, I won’t be returning, and I certainly wouldn’t recommend it based on my experience.
Snimio anonimni putnik
Napisano: 21. srp 2026.
Boravak: srp, 2026
This is a nice hotel but if you are restricted mobility wise there is no lift. Bearing in mind you will have luggage it won't be a good experience to carry cases 2 flights of stairs up and down.
The staff were not always around to help me with my luggage. I booked a taxi to return to the train station, housekeeping were informed I needed help going down the 2 flights of stairs but, they did not arrive and I somehow in my 70s got my cases downstairs. Definitely a disadvantage having no lift to the rooms.
The staff were not always around to help me with my luggage. I booked a taxi to return to the train station, housekeeping were informed I needed help going down the 2 flights of stairs but, they did not arrive and I somehow in my 70s got my cases downstairs. Definitely a disadvantage having no lift to the rooms.
Skupine
Napisano: 20. srp 2026.
Unreliable and rude. Failed to fulfill booking. Swerve these jokers!
Very rude owner acted like we were at fault complaining to us that he could not afford to keep his chef on duty at 8 pm and refused to serve us even though we had booked a table specifically for 8 pm and they took a contact phone number. Why not phone us in advance if they could not fulfill the promise? Also, why not apologise to customers in case of such poor service? These jokers do not deserve your money.
Snimio anonimni putnik
Napisano: 17. srp 2026.
Boravak: srp, 2026
Have stayed here a number of times on business over recent years. Easy parking on the roadside outside the hotel. Lovely hotel, rooms and food. Recently made the garden area behind the hotel into an amazing space with various areas for dining, drinking and relaxing. Will always stay here when working in the Glasgow area. Very reasonably priced. Fully recommend.
Vrlo dobra lokacija
10, 16 Queen's Dr, Glasgow, G42 8BS, Ujedinjeno Kraljevstvo|3,54 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Sve dobne skupine
35 € (GBP30) po osobi po noćenju
u dobi od 2 g. ili mlađe
24 € (GBP20) po osobi po noćenju
Kućni ljubimci nisu dopušteni
Gosti u dobi manjoj od 18 godina mogu se prijaviti u objekt samo s roditeljem ili zakonskim skrbnikom. Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Polog za slučaj štete u iznosu od GBP 50 potrebno je uplatiti prilikom dolaska. Ova će se naknada naplatiti kreditnom karticom. Polog će vam biti vraćen unutar 14 dana od odjave iz objekta. Vaš će polog biti vraćen u potpunosti putem kreditne kartice nakon pregleda smještajnog objekta. The hotel holds functions at the weekend with music until midnight within the main building. Unfortunately, some rooms may experience noise. Please note that during weekends in December there will be noise from the function suite in the main building until 12.30 (2:00 on Hogmanay), which can be heard from some rooms. Please contact the hotel for further information using the details on the booking confirmation. Please note that the restaurant at Number 10 is very popular so advance reservations are advised. The hotel operates a reduced food and beverage service seasonally so we cannot guarantee reservations if they are not booked in advance. Kindly note the accommodation is located on the first and second floors, and is accessible via stairs only. Therefore it may not be suitable for guests with mobility impairment. Please contact the hotel directly with any mobility impairments. The Number 10 accommodates small dogs at an extra charge of £20, please note that dog's are not allowed in the bar, restaurant or function suite. Please contact hotel in advance if the guest is expected to arrive later than 10pm. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Upon check-in at the property guests will be asked for a £50 pre-authorisation for extra's an incidentals, failure to provided this on arrival may result in refusal of entry to the property.
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Number 10 Hotel: često postavljana pitanja
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