Grange Hotel
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Više o hotelu Grange Hotel
Grange Hotel
Hotel Grange smješten je u uređenim vrtovima na rubu Lake Districta, a nudi bazen i sobe s besplatnim bežičnim pristupom internetu. Jezero Windermere udaljeno je 8 kilometara.
Napisano: 2. ruj 2026.
Boravak: ruj, 2026
Beautiful hotel fantastic stay
Odgovor hotela
Napisano: 2. ruj 2026.
Thank you for your feedback, and for taking the time to write about your visit.
I am delighted to hear that you had a fantastic stay at The Grange Hotel. We deeply appreciate your kind words regarding our staff's professionalism, cleanliness standards, and culinary offerings. It's wonderful to know that you enjoyed your spacious room with its amenities and the exceptional service provided by our team.
We are thrilled to read that you plan to return, and we can't wait to welcome you back for another wonderful experience.
Kind regards,
Szabolcs Gombos
GM
Napisano: 1. ruj 2026.
Boravak: kol, 2026
Stylish surface, neglected underneath — cosmetic refurbishment without the care
At first glance, the refurbishment looks stylish. Very quickly, though, it becomes clear that much of it is cosmetic and that basic cleaning and maintenance are being neglected.
For context, I’m a designer with years of experience renovating period properties and developments, so I understand how to balance budget, durability and appearance. Here, too many corners seem to have been cut: wallpaper painted over rather than stripped, old sanitaryware left in place with mouldy mastic and dirty floor tiles, doors and millwork painted over rather than properly restored, and original ironmongery simply coated in paint.
The ground-floor sitting room felt sparsely furnished and cheaply finished. Lamps had a visible haze of dust, the main floors were sticky underfoot, and an exposed bulb was left hanging in a display case. These are not expensive problems to solve — they are basic housekeeping and attention to detail.
The spa was worse. The pool was heavily chlorinated, the sauna was out of order, and the changing rooms were mouldy, dim and apparently untouched by the refurbishment. Towels were tiny and very thin.
The staircase used to reach the library, spa and pool was particularly poor: dust around the newel posts, ingrained dirt in the carpet, stained walls, debris and handprints across the library door glass. Several family members independently commented that it looked as though it had not been properly cleaned in some time. Large dead insects in the main corridors were still there the following day.
Our renovated room also had significant issues. It faced a narrow internal atrium with a debris-covered glass roof. Most concerning: black mould was clearly visible around the upper soffit of the atrium — directly outside first-floor bedroom doors (see photos). My mother, who has respiratory issues, was staying on the first floor, and we were uncomfortable opening her doors for air with the mould and humidity immediately outside. The room had no natural ventilation and became uncomfortably hot at night. The fan provided was so dusty that I had to clean between the blades before using it.
There were smaller design failures too: nowhere practical in the bathroom to put toiletries, no extraction fan (again an issue when you can't open the doors to the inner atrium due to privacy and the mould issue), a very small shower with poor tiling, peeling exterior window paint, dirty windows and loose flagstones on the steps.
What is most frustrating is that much of this is not about spending more money. Why own a hotel if you're not going to invest in it and thereby your customers properly? This is about care, cleaning, maintenance and specifying finishes correctly for long term commercial use. You do not need Langdale Chase levels of investment, but good design should balance style, practicality and longevity. Cheap trend-led furniture for a surface cosmetic refresh aren't enough.
Grange has a lovely setting and a genuinely lovely front-of-house team.
With stronger maintenance management with better cleaning and a more considered creative design direction, it could be an excellent hotel. As it stands, I would not recommend it if cleanliness, finish quality and value for money are important to you.
Napisano: 6. ruj 2026.
Boravak: ruj, 2026
The only disappointment was the shower in our room, basically it was a cubicle open shower facing the basin on an angle which allowed water to flood the bathroom floor.
Napisano: 2. ruj 2026.
Boravak: kol, 2026
Summer Holiday
One particular positive point I would like to speak about is the staff. Yes the rooms and interia might need a slight touch up as been mention but what hotel doesn't, but I travelled with my mum and she fell ill and had to go home early and this was upsetting for both of us. However the level and standard of concern and care for both of us was OUTSTANDING. My mum was helped and advised and given as much care as they could. I stayed for few more days and was always approached to ask how I and my mum was.
We can all fix things that are fixable and put right internal problems or issues most of which have been mentioned, but to provide this level of care and understanding and sheer help is remarkable.
Well done staff at The Grange Hotel. Absolute five star.
My mum incidently had chest infection but is now at home making a good recovery. She also thanks you all very much.
Odgovor hotela
Napisano: 2. ruj 2026.
Thank you for your feedback, and for taking the time to write about your visit.
I'm glad to hear that you have been enjoying your visits to The Grange Hotel for the past 4 years. It's heartwarming to know that you appreciated the fantastic location, wonderful atmosphere, and the lovely people you could chat with during your stay.
It is truly touching to hear about the exceptional care and concern provided by our staff when your mum fell ill. I'm delighted that our team's outstanding support made a difficult situation more manageable for both of you. Your acknowledgment of the care and understanding shown reflects the dedication of our staff to our guests' well-being.
We greatly appreciate your kind words and are thrilled that your mum is now recovering well at home. Thank you for praising the level of service and care you received.
We look forward to welcoming you back to The Grange Hotel soon!
Kind regards,
Szabolcs Gombos
GM
Napisano: 31. kol 2026.
Boravak: kol, 2026
Sweltering in Furnace-over-disco
There was a fan and a small window but this room will only ever be a civilised temperature if aircon is fitted. Staying in winter likely to be fine but avoid this room or similar numbers any spring or summer stay.
Noise from wedding/party below stopped by midnight but was fairly loud as room seemed to be over the function area, anyone wanting to sleep earlier likely to be disappointed. Staff we dealt with were nice but clearly overrun on the wedding day. As an aside, 2 person room was a good size but only had one chair which seemed a bit odd, but easy to fix.
Parking is crowded but appeared to have just enough spaces, and the EV charging worked well and is incredibly cheap at 25p/unit.
Breakfast was fine, didn't have any other food there so can't comment.
Izvrsna lokacija
Station Square, Grange-over-Sands, LA11 6EJ, Ujedinjeno Kraljevstvo|0,8 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:00
Dobro je znati
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