Goste se moli da unaprijed obavijeste smještajni objekt Ilford Luxury Apartments o predviđenom vremenu dolaska. Svoju napomenu mogu navesti u polje za posebne zahtjeve prilikom rezervacije ili mogu izravno kontaktirati objekt putem kontaktnih podataka navedenih u potvrdi rezervacije. Gosti su prilikom prijave dužni predočiti identifikacijsku ispravu s fotografijom i kreditnu karticu. Molimo, imajte na umu da svi posebni zahtjevi ovise o raspoloživosti i mogući su dodatni troškovi. Ovaj objekt zbog koronavirusa (COVID-19) poduzima korake kako bi se zaštitila sigurnost gostiju i osoblja. Određene usluge i sadržaji možda su ograničeni ili nedostupni zbog toga. Zbog koronavirusa (COVID-19) ovaj objekt primjenjuje stroge mjere fizičkog distanciranja. Zbog koronavirusa (COVID-19) potrebno je nositi masku za lice u svim unutarnjim zajedničkim prostorijama. U ovom objektu nije moguće održavanje momačkih, djevojačkih i sličnih zabava. Obavezan je polog za slučaj štete u iznosu od GBP 300. Domaćin naplaćuje ovaj iznos 7 dana prije dolaska. Ova će se naknada naplatiti kreditnom karticom. Polog će vam biti vraćen unutar 7 dana od odjave iz objekta. Vaš će polog biti vraćen u potpunosti putem kreditne kartice nakon pregleda smještajnog objekta. The property have 24 hour manned security on the premises. For guests that arrive later than normal check-in time (after 18:00), the property will arrange a code number for the door entry system. Keys will be ready to collect from a safety key deposit box inside the main entrance. Late Check In starts from 18:00. Early check-in is possible subject to availability, for an additional fee. A maximum of 2 visitors are allowed and all visitors have to show a valid photo ID. A valid credit card and photo ID must be presented at check-in, and credit card holder must be present. The hotel accepts all major credit cards. Smoking is not allowed in the property. A GBP 150 cleaning fee will be charged to any guest if evidence of smoking is found in their guest room. Some rooms may have different décor and linen colours from the photos, otherwise all the furniture are of the same top standard. The property has a strict no party and excessive noise policy. Any guests found to be creating excessive noise, having a party in their apartment or exceeding the numbers of permitted guests, will be evicted without refund. All visitors must leave by 23:00 each night. Only the registered overnight guests are permitted to be in the apartments after 23:00. The deposit will not be refunded to any guests who do not adhere to these rules. Please note that this hotel only accepts bookings from guests aged 21 years and over. A copy of a valid photo ID of the lead guest this must also be sent to the property prior to arrival.