Pine Trees Hotel Pitlochry
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 11:00 |
Doručak | Doručak je dostupan |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Više o hotelu Pine Trees Hotel Pitlochry
Pine Trees Hotel Pitlochry
Smješten u srcu Perthshirea u Škotskom visočju, ovaj luksuzni hotel s 4 zvjezdice ima 32 jedinstvene sobe i okružen je bujnim vrtovima i šumama, nudeći savršen škotski bijeg.
Napisano: 16. lip 2026.
Boravak: lip, 2026
Very nice, welcoming hotel
Odgovor hotela
Napisano: 18. lip 2026.
We look forward to welcoming you back to Pine Trees Hotel in the not‑too‑distant future.
Kind regards
Sophie
Reception Manager
Napisano: 24. ožu 2026.
Boravak: ožu, 2026
A perfect anniversary break
The quality of bedding & also the luxury toiletries were a nice touch.
The food was generally good, we dined in the lounge as well as the dining room, neither were a disappointment. The pantry is a great idea.
The staff are lovely and you can tell they have passion to work there.
We had a lovely wander around the gardens and there’s plenty of parking. Very close to the centre of Pitlochry so the location is excellent.
Odgovor hotela
Napisano: 26. ožu 2026.
It’s great to hear you had such a positive dining experience and made the most of the gardens and location. Your kind words about the team mean a lot and will be shared with everyone.
We hope to welcome you back again soon.
Kind regards,
Rohan Paunikar
Operations Manager
Napisano: 2. svi 2026.
Boravak: svi, 2026
A birthday weekend
From the moment we arrived, everything felt thoughtfully considered and beautifully done. The interiors are simply stunning – elegant, warm and inviting, with a real sense of character that makes you instantly relax. Our bedroom was equally lovely, with every detail carefully curated to create a calm, luxurious retreat.
What truly sets this place apart are the little touches – the kind that make you feel genuinely looked after without ever being overdone. The staff were exceptional throughout: warm, attentive and effortlessly professional, striking that perfect balance of friendliness and discretion.
The food was another highlight. Every meal felt like an occasion in itself, beautifully presented and absolutely delicious, matched by impeccable service.
It’s rare to find somewhere where everything comes together so seamlessly, but Pine Trees Hotel really does deliver on every level. A truly special stay, and one we’ll remember for a long time. We would highly recommend it and can’t wait to return.
Odgovor hotela
Napisano: 4. svi 2026.
Your kind words about our team are especially appreciated — they take great pride in creating a warm, relaxed atmosphere, and it’s lovely to know their care made a difference to your stay.
We’re thrilled the dining experience stood out as well, with each meal feeling memorable and beautifully served. Hearing that everything came together so seamlessly for you is exactly what we hope to deliver.
Thank you again for such heartfelt feedback. We’re honoured to have been part of your celebration and can’t wait to welcome you back.
Kind regards,
Rohan Paunikar
Operations manager
Napisano: 25. srp 2026.
Do not book the dog package. Huge let down.
At check-in, both the lady who checked us in, and the lady who showed us to our room told us there would be fresh pastries and fruit available in the Coach House (where the dog-friendly suites are) between 10am and 3pm. During our stay, there was never anything there when we went to look. We later were told these were available only in the main house…but that is certainly not what we were told. How difficult is it to put out a plate of pastries and make the guests who aren’t staying in the main house feel less like an afterthought?
It also said online that as part of the dog package, our dog would receive a toy and local dog walk maps, but these never materialised. In reality, the dog package consisted of a roll of poo bags and two treats. Compared with other genuinely dog-friendly hotels we've stayed in, it was incredibly underwhelming. Neither of these are huge things in isolation, but added to the general sense of profit over experience.
On our second day, we left the room at 11am with the housekeeping sign on the door asking for the room to be serviced. We returned just after 4pm to find it hadn't been touched. All of the housekeeping trolleys that were there when we left in the morning had been removed from the Coach House, so it wasn't as though housekeeping hadn’t been nearby or hadn’t seen our request for our room to be refreshed. How can this be acceptable at a £400 per night price point?
There also wasn't a fridge in our suite, which feels like a very basic feature in accommodation marketed as luxury. You have to leave your room to get milk for your in-room tea or coffee…again, even Travelodge have fridges in their rooms!
By this point, we felt the experience wasn't reflecting the huge amount we'd paid. We ended up calling reception from our mobile because the room phone wasn't working (you couldn’t write it at this point) and explained that we were disappointed enough to check out early and we requested a refund for the final night. The refund request was agreed to straight away (which I think tells you a lot).
Overall, this was a really disappointing end to what had otherwise been a wonderful holiday. We actually did end up leaving a day early because we felt so let down, and it left a bitter taste in our mouths.
We don't mind paying premium prices when the experience matches, but sadly that wasn't the case here. In our opinion, this simply isn't a four-star standard hotel and doesn't offer the level of luxury suggested by the price.
If you're travelling with a dog and want a relaxing staycation in the UK, we'd highly recommend the Lord Crewe Arms in Northumberland instead. They genuinely cater for dogs and make both owners and dogs feel genuinely welcome.
We're disappointed to be writing this review because we'd been really looking forward to our stay and thought it would be the highlight of our trip, but it was definitely the lowlight. We hope the hotel takes this feedback on board, but based on our experience, we wouldn't return.
Napisano: 21. srp 2026.
Awful experience
Odgovor hotela
Napisano: 25. srp 2026.
Kind regards
Sophie
Sophie.carmichael@pinetreeshotel.co.uk
Izvrsna lokacija
Strathview Terrace, (Larchwood Road), Pitlochry, Pitlochry, PH16 5QR, Ujedinjeno Kraljevstvo|0,8 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
11:00
Dobro je znati
U ovom hotelu djeca su dobrodošla
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Za više informacija o dodavanju dječjeg krevetića obratite se hotelu.
Kućni ljubimci dopušteni uz dodatnu naknadu
Doručak je dostupan
Opcije doručka
Engleski doručak
Cijena doručka
23 € (oko 19,5 GBP osobi)
Vrijeme doručka
Pon – ned od 08:00 do 10:00
Cash
