Waterfront Inn
+ 68
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Korisne informacije
Prijava od: | 14:30 |
|---|---|
Odjava prije: | 10:00 |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Djeca | U ovom hotelu djeca su dobrodošla |
Usluge
Wi-Fi veza
Restoran
Za nepušače
Dopušteno držanje kućnih ljubimaca
Televizija
Bar
Waterfront Inn: recenzije
Recenzije od 
Snimio anonimni putnik
Napisano: 5. svi 2026.
Boravak: svi, 2026
We had a room at the front with a perfect sea view. Breakfast is exceptional here. Lovely staff great all round wonderful trip.
Skupine
Napisano: 26. srp 2026.
Just avoid this place
Heavy delusion
This hotel can boast an excellent location, in front of the beautiful English Channel sea, with the beach just across the street. It has a lovely patio with tables, where to rest and have food and drinks. The service is quite basic and informal: bare tables, no table cloths, self serving with cutlery, plastic glasses. Food is average, but enjoyable.
The staff is very young, some of them kind and helpful, some others nearly bothered by the inconvenience
And now, down to the substantial issues: the place is an absolute pigsty. We had two standard rooms, a double and a twin, very compact and basic, with not even a table and a chair. My room overstending the kitchen, with complementary smells and noises, my friend’s overlooking the wall of the mountain above head, which made the room as dark as being in a cave.
The rooms are extremely run-down and poorly maintained. The furniture and décor are outdated, and it is evident that little or no maintenance have been carried out for many years.
The walls and ceiling are as this as paper, so that you hear every noise from above and nearby rooms
Yet, what was very upsetting (and disgusting) was the unacceptable state of cleanliness of both rooms and of the entire hotel. A noticeable build-up of dirt and grime everywhere, it is evident that the place, and the rooms, haven’t been deep-cleaned in years. The first day, the housekeeping was not performed, so I asked whether it was included in the rate. They told me that for reason of hygiene, they don’t do housekeeping after the check in, unless required by the guest. Although I don’t understand this reason, as a matter of fact, no one informed us about this rule at the check in. However, on the third day the housekeeping was provided, on my request. Which means that the staff put new towels, emptied the bins, put clean cups, but didn’t remove the used towels and shower mat (they were left on the bathroom floor as they were), they didn’t even remake the bed and apparently didn’t made up the room properly.
Last but not least, that same evening of the third and our last day, no hot water came from either the shower or the tap.
We informed the staff the following morning, but they didn’t bat an eyelid.
I would have expected at least a little reduction of the rate, given the discomfort caused by that inconvenience .
Overall a very negative experience. I definitely suggest avoiding this hotel. It is absolutely overpriced for the level of comfort and maintenance provided.
There are many better places. It’s preferable to spend a little more and have a cosy place, than this dump.
This hotel can boast an excellent location, in front of the beautiful English Channel sea, with the beach just across the street. It has a lovely patio with tables, where to rest and have food and drinks. The service is quite basic and informal: bare tables, no table cloths, self serving with cutlery, plastic glasses. Food is average, but enjoyable.
The staff is very young, some of them kind and helpful, some others nearly bothered by the inconvenience
And now, down to the substantial issues: the place is an absolute pigsty. We had two standard rooms, a double and a twin, very compact and basic, with not even a table and a chair. My room overstending the kitchen, with complementary smells and noises, my friend’s overlooking the wall of the mountain above head, which made the room as dark as being in a cave.
The rooms are extremely run-down and poorly maintained. The furniture and décor are outdated, and it is evident that little or no maintenance have been carried out for many years.
The walls and ceiling are as this as paper, so that you hear every noise from above and nearby rooms
Yet, what was very upsetting (and disgusting) was the unacceptable state of cleanliness of both rooms and of the entire hotel. A noticeable build-up of dirt and grime everywhere, it is evident that the place, and the rooms, haven’t been deep-cleaned in years. The first day, the housekeeping was not performed, so I asked whether it was included in the rate. They told me that for reason of hygiene, they don’t do housekeeping after the check in, unless required by the guest. Although I don’t understand this reason, as a matter of fact, no one informed us about this rule at the check in. However, on the third day the housekeeping was provided, on my request. Which means that the staff put new towels, emptied the bins, put clean cups, but didn’t remove the used towels and shower mat (they were left on the bathroom floor as they were), they didn’t even remake the bed and apparently didn’t made up the room properly.
Last but not least, that same evening of the third and our last day, no hot water came from either the shower or the tap.
We informed the staff the following morning, but they didn’t bat an eyelid.
I would have expected at least a little reduction of the rate, given the discomfort caused by that inconvenience .
Overall a very negative experience. I definitely suggest avoiding this hotel. It is absolutely overpriced for the level of comfort and maintenance provided.
There are many better places. It’s preferable to spend a little more and have a cosy place, than this dump.
Parovi
Napisano: 19. srp 2026.
Two great experiences except for one waiter who ruined our third.
We have visited nearly 3 days in a row, the first two experiences were great. Nice food, views and environment. The service was attentive and quick. Today we visited and our waiter Neil rarely visited our table, gave everyone smiles and a few words. But us? Walked past us multiple times without visiting our table we were waiting nearly 20 minutes to put in our order for food. He seems uninterested in us or our table. It’s beyond a joke. Currently while writing this he came down the stairs stared at one spot and then went inside without looking at the rest of his tables. It’s not busy neither, when I asked his name he joked and asked if he was in trouble which seemed to be the most emotion or anything we got out of him the whole time. He said it was short staffed and taking orders wasn’t his job (he was the one who took our order). I hate complaining or writing negative reviews but I felt like we was forgotten about whilst everyone around us got service.
Snimio anonimni putnik
Napisano: 20. tra 2026.
Boravak: tra, 2026
Really nice staff - friendly and helpful. Location is good - right across from the beach so you can hear the sound of the sea from the bedroom.
Room itself is tired and could do with an update. No locker on one side of the bed. The use a macerator in the bathrooms so it makes a loud noice when you flush the loo or empty a basis.
We had no hot water when we were there. We were not told this but found out when we heard a staff member telling another guest.
Breakfast is OK if you like the Full English or a variation of it but no fruit, cereal or yoghurt.
Parking is on the street and requires payment
Room itself is tired and could do with an update. No locker on one side of the bed. The use a macerator in the bathrooms so it makes a loud noice when you flush the loo or empty a basis.
We had no hot water when we were there. We were not told this but found out when we heard a staff member telling another guest.
Breakfast is OK if you like the Full English or a variation of it but no fruit, cereal or yoghurt.
Parking is on the street and requires payment
Parovi
UK
Napisano: 19. tra 2026.
Boravak: tra, 2026
Very expensive for what it is
Felt ripped off A pint of Guiness £6.80 REALLY extortion at it best.
Istražite ovo područje
The Waterfront Inn, Norfolk House, 19 Esplanade, Isle of Wight, Shanklin, PO37 6BN, Ujedinjeno Kraljevstvo|0,67 km od centra grada
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U ovom hotelu djeca su dobrodošla
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Kućni ljubimci dopušteni uz dodatnu naknadu
Please note that the following items may incur fees charged on site, you may contact the hotel for the specific amount according to your needs: Nearby parking, Pet. Service animals are exempt from fees.
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