The Larches
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 11:00 |
Kućni ljubimci | Kućni ljubimci nisu dopušteni |
Usluge
Wi-Fi veza
Parking
Za nepušače
Aparati za gašenje požara
Pristup internetu
Posluga u sobu
Više o hotelu The Larches
The Larches
Objekt The Larches sadrži smještaj s 5 zvjezdica, a smješten je u gradu 'Wolverhampton', na 23 km od znamenitosti Arena Birmingham i 23 km od znamenitosti Međunarodni konvencijski centar ICC - Birmingham.
Recenzije od 
Parovi
Napisano: 14. ožu 2024.
Boravak: ožu, 2024
Beautiful and Spotlessly Clean!
We have just returned from a one night stay at The Larches in one of their ground floor rooms.
Tastefully decorated and absolutely spotlessly clean. Plenty of hot water and a very comfortable bed with a selection of pillows. Tea, Coffee, Biscuits, Hairdryer, Iron, Ironing Board and Shower Gel and Shampoo provided. The most beautiful fluffy white towels too.
Communication with Jay was excellent! He emailed us through the codes to enter the building and also to enter our room on the day of arrival.
Would definitely recommend!
Tastefully decorated and absolutely spotlessly clean. Plenty of hot water and a very comfortable bed with a selection of pillows. Tea, Coffee, Biscuits, Hairdryer, Iron, Ironing Board and Shower Gel and Shampoo provided. The most beautiful fluffy white towels too.
Communication with Jay was excellent! He emailed us through the codes to enter the building and also to enter our room on the day of arrival.
Would definitely recommend!
Parovi
Napisano: 15. pro 2024.
Boravak: pro, 2024
Not what we expected
A very mixed review. This is not a hotel. It it a self service Airbnb. It's situated in, what looks like a potentially up and coming area of Wolverhampton, but for every well kept house on the street there were a number of rough ones. Walking into the city centre there was rubbish and furniture in the street. When we arrived there was no parking anywhere in the vicinity. Later in the evening spaces appeared which suggests the area is used as a free parking area to avoid charges.
On a positive the room, although small, was well appointed and clean. The bed was comfortable. Pillows a little firm, but that's personal preference. We also had very good contact with the GM Jay.
However, The Larches is a mid terrace house that has been converted into an upmarket HMO. There is little or no sound proofing between rooms and floors. We heard the front door opening and shutting and noise from occupants in the rooms next to us and above us throughout the night which disturbed our sleep.
On a positive the room, although small, was well appointed and clean. The bed was comfortable. Pillows a little firm, but that's personal preference. We also had very good contact with the GM Jay.
However, The Larches is a mid terrace house that has been converted into an upmarket HMO. There is little or no sound proofing between rooms and floors. We heard the front door opening and shutting and noise from occupants in the rooms next to us and above us throughout the night which disturbed our sleep.
Poslovni putnici
Napisano: 12. svi 2024.
Boravak: svi, 2024
Some pros but mainly cons
Stayed here one night as I was attending an event in the city centre.
Pros -
* The room was spotlessly clean
* Modern bathroom
* Security is good (2 keypad entry doors)
* Nice bedding
* Decent location
Cons -
* Room was tiny
* Advertised as a 'hotel' but it's a converted terraced house. The word hotel definitely gives the impression there will be staff on site, food options etc.
*No car park despite being advertised - just street parking
*Clunky check in - no staff on site, so someone calls you to take the security deposit and texts you with details of how to enter.
*Room number 3 where I was staying is directly next to the kitchen, so you get all of the noise from there (tumble dryer right next to the wall etc).
*Door slamming when guests move between kitchen and garden room.
* No black out blinds/curtains - very bright in the morning.
Bearing in mind all of the negatives I probably wouldn't stay here again if I come to Wolverhampton in the future.
Pros -
* The room was spotlessly clean
* Modern bathroom
* Security is good (2 keypad entry doors)
* Nice bedding
* Decent location
Cons -
* Room was tiny
* Advertised as a 'hotel' but it's a converted terraced house. The word hotel definitely gives the impression there will be staff on site, food options etc.
*No car park despite being advertised - just street parking
*Clunky check in - no staff on site, so someone calls you to take the security deposit and texts you with details of how to enter.
*Room number 3 where I was staying is directly next to the kitchen, so you get all of the noise from there (tumble dryer right next to the wall etc).
*Door slamming when guests move between kitchen and garden room.
* No black out blinds/curtains - very bright in the morning.
Bearing in mind all of the negatives I probably wouldn't stay here again if I come to Wolverhampton in the future.
Skupine
Napisano: 3. tra 2024.
Boravak: velj, 2024
Absolute Scam - Avoid! Room incorrectly described, useless customer service.
I stayed here with friends in February and the 'deluxe' room was described completely inaccurately. The room was tiny, about the width of the bed, and by comparison my friends' room had cost them less and was bigger. None of the facilities were as described. The kitchenette and dining area are actually elsewhere in the building. I called the manager's mobile number right away to check I was in the correct room, sadly I was. Some of the things listed were not there at all, and the manager Jay said the room description had been inaccurately copied over from a different room. Then said he would offer me a discount/refund into my booking.com account by way of apology. The discount/refund never arrived. I see from a previous review they have done this trick before. I followed up after a few weeks. The manager blamed the admin team and said it would be chased up. Since then I have emailed and called regularly to chase this, and the manager has refused my calls and not replied to emails. The booking.com help/chat assistant just repeatedly tells me to keep contacting the property. The inaccurate listing is still live on booking.com and still misleading customers.
Poslovni putnici
UK
Napisano: 29. kol 2023.
Boravak: kol, 2023
Scammers
SCAMMERS – Do NOT Book with this hotel.
I am currently reporting this Hotel to Trading Standards as it seems it is one big scam.
There is no reception on site, and everything is done via a mobile number and whatsapp. They then called me out of the blue to pay a deposit as they have no reception on site. It sounded very dodgy and I told them so.
Upon arriving on site, despite the details saying there is free parking on site, there is no car park, and you are expected to park on the road. I advised the hotel that I needed a car park and I can’t just park on the road, so they said as it was their error, they would refund the full amount of my booking and to cancel the rooms I had booked.
I agreed, but then I was told I have to cancel with Booking.com and Jay (The General Manager) would issue the refund…3 weeks later I’m still waiting for the refund, and the mobile number never gets answered.
Absolutely disgusting customer service…BE WARNED.
Luckily I have the messages on Whatsapp, telling me to cancel with Booking.com and also that they will issue a refund which is being shared with local authorities, Trading Standards, Booking.com and my Bank.
I am currently reporting this Hotel to Trading Standards as it seems it is one big scam.
There is no reception on site, and everything is done via a mobile number and whatsapp. They then called me out of the blue to pay a deposit as they have no reception on site. It sounded very dodgy and I told them so.
Upon arriving on site, despite the details saying there is free parking on site, there is no car park, and you are expected to park on the road. I advised the hotel that I needed a car park and I can’t just park on the road, so they said as it was their error, they would refund the full amount of my booking and to cancel the rooms I had booked.
I agreed, but then I was told I have to cancel with Booking.com and Jay (The General Manager) would issue the refund…3 weeks later I’m still waiting for the refund, and the mobile number never gets answered.
Absolutely disgusting customer service…BE WARNED.
Luckily I have the messages on Whatsapp, telling me to cancel with Booking.com and also that they will issue a refund which is being shared with local authorities, Trading Standards, Booking.com and my Bank.
Lokacija
27 Larches Lane, Wolverhampton, WV3 9PX, Ujedinjeno Kraljevstvo|1,18 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
11:00
Dobro je znati
Kućni ljubimci nisu dopušteni
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The Larches: često postavljana pitanja
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