Leopolis Hotel
Lavov: pronađite najbolji hotel za svoje datume, po cijeni ili vlastitom ukusu
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Usluge
Više o hotelu Leopolis Hotel
Leopolis Hotel
Hotel Leopolis smješten je u centru Lavova, 100 metara od Trga Rynok, i nudi luksuzne sobe s besplatnim WiFi-jem.
Napisano: 24. velj 2026.
Boravak: sij, 2026
Leopolis Hotel Experience
The hotel team creates a warm, welcoming, and genuinely friendly atmosphere that makes every visit feel like coming back home.
I would also like to highlight the excellent transportation services provided by the hotel driver, Volodymyr. His professionalism and friendly attitude make every transfer comfortable and safe.
After more than three years of regular stays, I can wholeheartedly recommend Hotel Leopolis to anyone visiting Lviv.
Tomas,
Ossur Europe BV
Odgovor hotela
Napisano: 9. tra 2026.
Thank you sincerely for your loyalty over the years and for sharing such thoughtful words. It truly means a lot to us to know that each of your stays has remained consistently at the same high level.
Creating a place that feels welcoming and familiar is something we care deeply about, so it’s especially rewarding to hear that returning to Leopolis feels like coming home.
We’re glad that Volodymyr’s work left such a positive impression on you — he truly is a valued part of our team.
We look forward to welcoming you back again soon.
Warm regards,
Nathalia Efimenko
Head of Customer Experience
Napisano: 26. tra 2026.
Boravak: tra, 2026
No Empathy
Odgovor hotela
Napisano: 12. svi 2026.
Thank you for your feedback. However, the situation described in your review is not presented accurately.
First, our hotel is private property, and the shelter facilities within the hotel are not designated as a public shelter open to anyone from the street. Due to limited capacity, the shelter is intended exclusively for registered hotel guests and our staff, ensuring both safety and comfort for those staying with us.
The air raid alert in question occurred during curfew hours, when movement around the city is restricted. At that time, there was no immediate threat requiring emergency public access measures. Despite this, you entered private property without permission and disregarded the explanations provided by our team regarding these restrictions.
We would also like to emphasize that aggressive behavior and disrespectful language toward our staff are unacceptable under any circumstances.
We fully understand the sensitivity and emotional strain caused by the ongoing war in our country. At the same time, mutual respect for safety protocols, private property, and the people responsible for enforcing these rules remains essential.
Napisano: 1. tra 2026.
Boravak: tra, 2026
It will be bad if you are not a privileged client.
Odgovor hotela
Napisano: 9. tra 2026.
Thank you for sharing your feedback.
We understand how important access to a charging station was for your trip, and we are sorry that this situation affected your experience. At the same time, we would like to clarify that the parking area and charging point are shared among guests, and access may occasionally depend on the positioning and departure times of other vehicles.
We also note that the request for parking was mentioned shortly before arrival, without specific details regarding an electric vehicle and the need for charging. This information helps us better anticipate and manage such situations in advance.
Upon your arrival, our team made efforts to identify and reach the owner of the vehicle, which was blocking the charging spot, however this was not immediately possible in the evening. As soon as the space became available in the morning, you were informed right away.
Please be assured that all our guests are treated equally, and situations like this are operational rather than preferential. We always do our best to assist within the circumstances.
We regret that this experience influenced your overall impression and wish you smooth travels ahead.
With regards,
Nathalia Efimenko
Head of Customer Experience
Napisano: 5. ruj 2023.
Boravak: kol, 2023
Great value for money in the city centre
Napisano: 24. lip 2023.
Boravak: tra, 2023
Diamond!
Izvrsna lokacija
Teatralna Str.16, Lavov, 79008, Ukrajina|0,29 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
Dobro je znati
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
