Radisson Hotel City Centre Odesa
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Korisne informacije
Prijava od: | 15:00 |
|---|---|
Odjava prije: | 12:00 |
Usluge
Više o hotelu Radisson Hotel City Centre Odesa
Radisson Hotel City Centre Odesa
Hotel Radisson City Centre Odesa smješten je u srcu Odese, u ulici Deribasovskaja, a nudi udobne klimatizirane sobe s besplatnim WiFi-jem. Poznata plaža Lanžeron udaljena je 30 minuta hoda od objekta. Recepcija objekta otvorena je 24 sata dnevno.
Napisano: 21. lip 2026.
Boravak: lip, 2026
Good room and location but upgrade was disappointing
Napisano: 7. velj 2022.
Boravak: velj, 2022
Regular review
Odgovor hotela
Napisano: 22. velj 2022.
Thank you for your high rating of our hotel.
We are very pleased that we were able to provide a high level of service.
We are definitely looking forward to your visit
Sincerely,
Kateryna Shyshman
Marketing manager
Napisano: 4. sij 2022.
Boravak: pro, 2021
The spirit of Christmas in the heart of the City
Odgovor hotela
Napisano: 6. sij 2022.
Thanks for your warm feedback. We are glad that you enjoyed your stay at our hotel. From the bottom of our hearts, we try to be better every day for the sake of such feedback from guests. We will definitely wait for you again!
Sincerely,
Kateryna Shyshman
Marketing Manager
Napisano: 25. ruj 2021.
Boravak: ruj, 2021
Breakfast
We stayed there for 2 nights and having breakfast every time the waiters kept coming and saying breakfast was not paid! it turned out - It Was!
Odgovor hotela
Napisano: 24. lis 2021.
thank you for your feedback which we are sorry to receive as it reflects your experience with us not being as great as it should have been and I want to apologise for it. We will follow up on your feedback and hope for another chance in the future, we can do it better.
Best regards,
Sydorovycheva Viktoriia
Manager
Napisano: 12. kol 2021.
Boravak: kol, 2021
Superb location and elegant interiors
Unfortunately check-in was a rather poor experience courtesy of Julia who doesn't seem to understand the concept of hospitality and approached everything with arrogance and a very odd sense of humour. Of course it takes time for a staff team to be developed under a brand and Julia certainly had lots of training needs.
However, despite an initial poor experience I must say the rooms are very tasteful, very clean - though attention to detail is needed for things to be refilled. No towels to begin with didn't bode well either but after a discussion with Olga the GM everything was sorted.
She has a strong vision from the hotel, it is very elegant, the check-in area, courtyard and restaurant.She knows the Radisson brand well and knows what visitors expect and I'm sure this will become a leading hotel in Odessa. She took great care to check in with me a few times and offered a late check out which we really appreciated given an evening flight.
Significant investment has been made, the hotel really looks nothing like its former days judging by old photos. The location is amazing, good wifi and good A/C. Every other member of staff (apart from Julia) was accommodating and friendly. The food and drinks in the restaurant including breakfast and other meals were good quality, prices were fair.
My last observation was that I don't think the beds were new. It was a shame not to replace them given that everything else is new. I would definitely return but would do my best to avoid Julia...
Odgovor hotela
Napisano: 18. kol 2021.
Thank you very much for staying with us.
Please let me bring my sincere apologies for the disgusting welcome experience.
I’d like to assure you that this has nothing to do with our regular service attitude and I’ll do my best to never allow similar approach in our company.
It was my great pleasure to meet you in person, Paul.
Please, never hesitate to come back. I guarantee that we’ll assure simply delightful guest experience at your next visit.
Kind regards,
Olga
Odlična lokacija
Deribasovskaya 23, Prymors'kyi district, Odesa, 65026, Ukrajina|0,35 km od centra grada
Prijava i odjava
Prijava od:
15:00
Odjava prije:
12:00
Dobro je znati
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