Wall Street - Maestro
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Korisne informacije
Prijava od: | 14:00 |
|---|---|
Odjava prije: | 12:00 |
Kućni ljubimci | Kućni ljubimci dopušteni uz dodatnu naknadu |
Usluge
Wi-Fi veza
Parking
Klimatizacija
Shuttle prijevoz do zračne luke
Lječilište
24-satna recepcija
Više o hotelu Wall Street - Maestro
Wall Street - Maestro
Objekt Wall Street - Maestro nalazi se u Primorskom okrugu u Odesi, na 300 metara od ulice Deribasovskaja i 700 metara od kazališta opere i baleta u Odesi, a nudi terasu i recepciju otvorenu 24 sata dnevno.
Recenzije od 
Poslovni putnici
UA
Napisano: 17. ruj 2020.
Boravak: ruj, 2020
Great Hotel Great Staff
I stayed at the hotel for 4 nights and first of all I would like to express my gratitude to the Hotel's staff for their hospitality and hard work! I have made reservation through Expedia and something went wrong on their side assigning me to a superior standard double instead of Junior Suit. I brought this up to the management and Anna the manager resolved this issue timely and in the best manner! She told me that she and the management of the Hotel wants me to have the best time in Odessa and on the next day she managed to transfer me to the best number in the hotel! Overall it's a great place to stay and I will continue staying at Wall Street Hotel and would recommend to everyone.
Obitelji
Napisano: 15. lis 2024.
Boravak: lis, 2024
Never book this hotel with pets
Never book this hotel with pets.
Intro:
1) Before planning a holiday in honor of the Bday, we booked a hotel through a high level of selection and the possibility of accommodation with pets.
We aware staff of the dog.
The service of housing with a pet was paid additional to the fare.
2) When checking into the room, there was a dog bed, a bowl for food and water.
The bed was in begd condition.
On BDay, while we’ve been in the room, we told the staff that today we don’t need to clean your room (10/08/2024).
After this conversation, we left the dog in the room and went to celebrate the holiday.
2) At 6:30 p.m., we received a call from Administrator Yana, who informed me that our dog had left the hotel after the cleaner. The staff let him went out.
Negligence and customer orientation, which comes from a unhealthy mind:
1) As it turned out, the administrator on behalf of the hotel wanted to congrats on BDay. As a result, without our warned and asking, the administrator came to the room, the dog ran away.
2) Through those on that day, the concierge who can be at the entrance to the hotel and control the entrance and exit, being daily, and the doors were open, without any effort, he ran into the place and got lost.
//A dog of the Chihuahua breed, 3.5 kg of weight, losted in the center of a place cwowded by people.
Searching for a family member and no effort fron hotels’ staff: 1) In the period from 18:30 to 24:00 there was a searching for the pet. We walked around 27 km. It was impossible to find him.
All the locals with powerful forces managed to post publicity on local public pages on social networks FB, telegram and Instagram with publicity about the creature’s search.
2) On the side of the hotel, the help was taken away: - Printing advertisement, as we were glued by hand in the quarters of the order - No real essence of the information (circumstances, as was the story about the rest) - Absolute absence of active and passive activities on the side of the administration of the hotel (keruyuchy hotelel and administrator)
Next day - On security cameras, it was established that the dog in the period from 04:00 to 5:20 was lying at the entrance.
BUT neither the guard nor the administrator allowed the dog come in and did not inform us about it. The guard were just sleeping.
- About 5:30 I received a call from an girl who had seen the post and told me that she had seen our dog near the hotel.
I ran out of the hotel and continue searching
- At 11:00 a.m. we received a call from the hotel, in which we were informed that the administrator, on her way home, had noted the our dog - At 11:20, we spoke to administrator.
Hotel made compensation for the first visit to vet
As of the end of 10/09/2024: 1) our pet has an twistes knee
(the vets conclusions after fastening) 2) awfull mood 3) no worries from hotel about the pet
In conclusion: I do not recommend this hotel for accommodation with pets,1) the hotel and representatives are negligently placed to the level of reliability taken to ensure the safety of the minds of the creatures 2) do not take any responsibility for guests
Customer orientation is more important than a common sense. The hotel just follow the rulls without taking care of real customer nessecities. Taking pets to this hotel is very risky.
Intro:
1) Before planning a holiday in honor of the Bday, we booked a hotel through a high level of selection and the possibility of accommodation with pets.
We aware staff of the dog.
The service of housing with a pet was paid additional to the fare.
2) When checking into the room, there was a dog bed, a bowl for food and water.
The bed was in begd condition.
On BDay, while we’ve been in the room, we told the staff that today we don’t need to clean your room (10/08/2024).
After this conversation, we left the dog in the room and went to celebrate the holiday.
2) At 6:30 p.m., we received a call from Administrator Yana, who informed me that our dog had left the hotel after the cleaner. The staff let him went out.
Negligence and customer orientation, which comes from a unhealthy mind:
1) As it turned out, the administrator on behalf of the hotel wanted to congrats on BDay. As a result, without our warned and asking, the administrator came to the room, the dog ran away.
2) Through those on that day, the concierge who can be at the entrance to the hotel and control the entrance and exit, being daily, and the doors were open, without any effort, he ran into the place and got lost.
//A dog of the Chihuahua breed, 3.5 kg of weight, losted in the center of a place cwowded by people.
Searching for a family member and no effort fron hotels’ staff: 1) In the period from 18:30 to 24:00 there was a searching for the pet. We walked around 27 km. It was impossible to find him.
All the locals with powerful forces managed to post publicity on local public pages on social networks FB, telegram and Instagram with publicity about the creature’s search.
2) On the side of the hotel, the help was taken away: - Printing advertisement, as we were glued by hand in the quarters of the order - No real essence of the information (circumstances, as was the story about the rest) - Absolute absence of active and passive activities on the side of the administration of the hotel (keruyuchy hotelel and administrator)
Next day - On security cameras, it was established that the dog in the period from 04:00 to 5:20 was lying at the entrance.
BUT neither the guard nor the administrator allowed the dog come in and did not inform us about it. The guard were just sleeping.
- About 5:30 I received a call from an girl who had seen the post and told me that she had seen our dog near the hotel.
I ran out of the hotel and continue searching
- At 11:00 a.m. we received a call from the hotel, in which we were informed that the administrator, on her way home, had noted the our dog - At 11:20, we spoke to administrator.
Hotel made compensation for the first visit to vet
As of the end of 10/09/2024: 1) our pet has an twistes knee
(the vets conclusions after fastening) 2) awfull mood 3) no worries from hotel about the pet
In conclusion: I do not recommend this hotel for accommodation with pets,1) the hotel and representatives are negligently placed to the level of reliability taken to ensure the safety of the minds of the creatures 2) do not take any responsibility for guests
Customer orientation is more important than a common sense. The hotel just follow the rulls without taking care of real customer nessecities. Taking pets to this hotel is very risky.
Poslovni putnici
Napisano: 11. ruj 2021.
Boravak: ruj, 2021
Not a good experience
room 301. Very small room even without the minimum conditions to be a room for a 4 Star hotel. I was there for a business trip and I even did not have a small desk or table in the room. The table close to the bed is the fridge??? Unbelievable. restaurant is a very small room to be called as restaurant. Claustrophobic. Service almost does not exist. It is not an experience that I will repeat.
It was not a good experience and I will not repeat it.
It was not a good experience and I will not repeat it.
Poslovni putnici
Napisano: 19. velj 2021.
Boravak: velj, 2021
Communication
I had problem communicating with a member of staff. You would think a business hotel like this would have better speakers. Any way, well appointed rooms, central location still no noise are the best things about this hotel.
Odgovor hotela
Napisano: 4. ožu 2021.
Dear guest, we are sorry that you have any misunderstandings with one of the hotel staff.
We are always attentive to our regular guests and try to meet them. Check in at the hotel at 14:00, you wanted to check in at 12:00, but your room was not ready yet, therefore, as an alternative, you were offered to check in earlier without paying in another room.
Hugged, Wall Street Team
We are always attentive to our regular guests and try to meet them. Check in at the hotel at 14:00, you wanted to check in at 12:00, but your room was not ready yet, therefore, as an alternative, you were offered to check in earlier without paying in another room.
Hugged, Wall Street Team
Poslovni putnici
Napisano: 19. sij 2020.
Boravak: sij, 2020
Superb business hotel
Superb business hotel with a true boutique touch. Attendance to every small detail, helpful and caring personnel and everything possible for breakfast.
Walls are a bit thin.
Greatest location. Recommended!
Walls are a bit thin.
Greatest location. Recommended!
Odgovor hotela
Napisano: 14. velj 2020.
Dear Guest! We are very glad that you enjoyed your stay in our hotel! Your ideal holiday is the main task in our work, so we individually approach each guest, taking into account all the wishes! We will be glad to see you again at our hotel!
Izvrsna lokacija
Vitse Admirala Zhukova lane, 12, Prymors'kyi district, Odesa, 65026, Ukrajina|0,3 km od centra grada
Prijava i odjava
Prijava od:
14:00
Odjava prije:
12:00
Dobro je znati
Kućni ljubimci dopušteni uz dodatnu naknadu
Za više informacija o dodavanju dodatnih kreveta obratite se hotelu.
Wall Street - Maestro: često postavljana pitanja
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